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Seralago Hotel and Suites

2,806 reviews
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Traveller (851)
Room & Suite (330)
Pool & Beach (99)
Overview
  • Excellent16%
  • Very good28%
  • Average22%
  • Poor13%
  • Terrible21%
Travellers talk about
“room suite”(26 reviews)
“food court”(86 reviews)
“fun spot”(45 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
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Reviews (2,806)Write a Review
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536
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All reviewsroom suitefood courtfun spothot tubfridge and microwavered lobstertiki barkiddie pooldisney parksmagic kingdomarcadetubs
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1,031 - 1,035 of 2,322 reviews
Reviewed 8 March 2015

This was my 2nd time staying at Seralago because I was traveling with my dog and going to the Magic Kingdom with small children. This resort has many great features including location, price and parking. The first time I stayed was December 2013, the service...More

2  Thank BigBearMIA
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 10 March 2015

Thank you for taking the time to leave us this valuable feedback. I'm so glad you've enjoyed both of your stays with us -- that's exactly what we want for each of our guests, and we'd love to welcome you back for another visit anytime...More

Reviewed 5 March 2015

After having read almost all the positive comments and most of all negative, I have doubts whether I should stay at the hotel or not? We have already booked and paid for our next vacation which are in two weeks.How will I know if these...More

10  Thank Martha A
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 9 March 2015

Hi, Martha! While we welcome any and all feedback here on TA, we'd really appreciate it if you provided input regarding personal experiences only. We're more than happy to answer any questions you have but prefer not to use our review platforms as a spot...More

Reviewed 4 March 2015

We have stayed before they renovated, it was very nice, new mattress and furniture, mini fridge and AC unit, this is a very old hotel the bathroom can tell you, still some work needed like doors and details but overall was clean and bug free....More

1  Thank Danielocha
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 5 March 2015

Thanks for taking the time to leave us this great feedback! It sounds like you were really pleased with the renovations -- that's exactly what we want! We'd love for you to stay with us again next time you're in the area, so be sure...More

Reviewed 3 March 2015 via mobile

This is my 5 time i staid at seralago..i staid at 200 the amazing room for my kids and the perfect houskipin..she put my kids toys like a decoration. All the time really good person everitime we staid a setalago.Pilar Rivera thank so much my...More

2  Thank liveforli
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 4 March 2015

Thanks for taking the time to leave us this awesome feedback! We couldn't be happier to hear how much you enjoyed your stay -- please come back for another visit any time! We love seeing you and the kids. All the best, Jan, General Manager

Reviewed 28 February 2015

Hi, It's been a while since I came. I was very disappointed the last time I came. I decided to give Seralago another chance. I was impressed with how pretty the lobby was. It has a welcoming feeling. I just think that besides the lobby,...More

1  Thank Francis J
Response from Jan R, Manager at Seralago Hotel and SuitesResponded 3 March 2015

Hey, Francis! Thanks for taking the time to leave us your updated impressions. I couldn't be happier to hear how much you enjoyed your last stay with us. We're currently working on updating the entire property, though as you mentioned, it is taking some time....More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$35 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$35 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (851)
Room & Suite (330)
Pool & Beach (99)
Dining (30)
Hotel & Grounds (597)
Bathroom (76)
Family and Play Areas (21)
Questions & Answers
Ask a question
Kiwilover5000
7 January 2018|
AnswerShow all 3 answers
Response from Colleen W | Reviewed this property |
Yes they do and it’s token operated. Which the token machine is in there and did Work when I was there. It cost about 5 or 6 bucks a load. Not well kept. I went to wash things from the beach and trash was all over alone... More
0
Votes
JoannaBee731
1 December 2017|
AnswerShow all 4 answers
Response from Shamika S | Reviewed this property |
Nooo!!!
0
Votes
LM M
18 November 2017|
Answer
Response from Luis G | Property representative |
Our shuttle schedule is too extensive to print here, please contact the hotel directly via telephone and they will email you a copy.
0
Votes
Room Tips
"Pay a little extra and check into a legitimate hotel."
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"Be carefull with this hotel"
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"When booking verify fridge, micro, Wi-Fi & breakfast plan."
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"Do not choose this hotel!!"
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