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Holiday Inn Hotel & Suites Lake City

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Holiday Inn Hotel & Suites Lake City
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331 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Lake City
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Showing 329: English reviews
United States
Reviewed 13 August 2015

I was exhausted driving from an all-day conference in Orlando and stopping at night in Lake City, FL. I couldn't drive any farther. I am a member of the Hilton Honors loyalty program, but the one Hilton property that I could see from the highway - Hampton Inn- had no rooms that night. I traveled from hotel to hotel and...

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Helpful?
1Thank LYDIA L
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear LYDIA L, Thank you for taking the time to write a review about your stay with us. We are glad that you found our front desk staff to be friendly and our rooms to be spacious and clean. However, we would like to apologize for falling short of your expectations regarding our elevator and for the inconvenience caused by...

Reviewed 29 July 2015 via mobile

Helpful front desk and room was very clean and beautiful. There is no breakfast but an in house cafe. We were there for one night. Our room was quiet and we could not hear any outside noise. It stormed that night and the TV kept going in and out, I'm guessing it was satellite. Overall good experience.

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Helpful?
Thank Edamanda
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thank you for sharing your great experience! We do use satellite TV, and proudly offer the most HD programming in town. We look forward to having you back!

Gainesville
Reviewed 27 July 2015

My family stopped here for the night on our way to Orlando. The receptionist was very nice at check-in and the property was very nice. I wasn't expecting an atrium at a Holiday Inn but this location has one. The place was quiet, had a nice pool and a small gym. I will note that the exercise equipment is a...

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Helpful?
Thank rwdragon86
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so glad to hear that you enjoyed your stay. The rates have more to do with timing and location than with features such as breakfast, but I can understand your confusion. We look forward to seeing you again!

Fort bragg
Reviewed 22 July 2015

The hotel itself was clean and staff was very friendly. Room was clean. The hotel says pet friendly but all pets must be on the second floor and you are not allowed to leave your pet in the room alone,even in its kennel, so we were to able to go anywhere to eat as a family while traveling.

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Helpful?
Thank Nursie3771
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm sorry that we couldn't meet your expectations. I can understand that our pet policy could be inconvenient in certain circumstances, but we have to consider the best interest of all of our guests, most of whom do not have pets. I hope next time you can try the room service as a way for everyone to eat together! Thanks...

El Paso, Texas
Reviewed 21 July 2015 via mobile

Nice hotel friendly night staff who let us swim after hours. Stayed here on the way to Orland. Carpet in the room could use a goid cleaning. It was a queen suite which was perfect for the price.. i would stay here again.

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Helpful?
Thank ruben g
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so glad that you enjoyed your stay. We would love to have you return!

Navarre, Florida
Reviewed 17 July 2015

We stayed at this place over two years ago and it was not so bad so we choose to stay again. Silly me... should have read updated reviews. As soon as you enter the second floor you smell mold. Our room reaks of it. And I have a massive migraine from just the few hours of being here :( ....

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Helpful?
Thank Michelle C
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Thank you for the valuable feedback. As we plan our ongoing renovation, input like yours will help us to create a better experience for our guests. I hope you give us another try!

Reviewed 15 July 2015 via mobile

This was our second stay at this Holiday Inn and it has definitely gone downhill in the last year. While the staff wasn't at all rude, they definitely were not welcoming (besides the two ladies in the breakfast area in the morning, they were great!). Our room was clean so there aren't any complaints there. My biggest complaint was the...

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Helpful?
Thank Kari M
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I apologize for the issue you experienced with the elevators. I hope you'll give us another chance to impress you!

South Florida, Florida
Reviewed 30 June 2015 via mobile

First of all, I am a fair reviewer who understands that mistakes happen, but this is not the case with this hotel. My husband, our two children and I stayed for two nights at this hotel and it was two night too many. When we arrived at the hotel, we made our way to our room and immediately noticed the...

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Helpful?
1Thank momee111
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

Dear momee111, Thank you for writing a detailed review about your recent stay with us. We would like to take this opportunity to offer you our sincere apologies for failing to meet your standards regarding our rooms and restaurant. We also regret that the level of service you received from our staff was less than satisfactory. We give the utmost...

North Florida
Reviewed 29 June 2015

Stayed in the "Presidential Suite" for a special occasion. Two room suite with king sized bed. Very comfortable bed with a good kitchen area and living room type area. Front desk staff was very friendly and helpful.

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Helpful?
Thank F M
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm so glad to hear about your experience. We can't wait to have you back!

Reviewed 25 June 2015 via mobile

Just visited this property for a business training and was overwhelmed by the experience. The service staff for breakfast and lunch was spectacular and went above and beyond the restaurants we visited in the area. The front desk was well staffed and very attentive. As far as the room, it was clean and quiet. The AC worked great, true HDTV,...

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Helpful?
Thank Bill P
Luc H, Front Office Manager at Holiday Inn Hotel & Suites Lake City, responded to this review

I'm thrilled to hear how much you enjoyed your stay. As Lake City's only Full Service hotel, we take pride in our restaurant and banquet services. I'll certainly pass on your kind words. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Lake City, the Freshwater Capital of America! As the gateway to Florida, we welcome you with southern hospitality and invite you to experience award winning accommodations and service at the Lake City Holiday Inn Hotel and Suites! As Lake City s finest hotel, we offer 127 finely-appointed rooms including 42 suites in a completely non-smoking hotel! We offer the corporate and leisure traveler flexibility, convenience, comfort and a host of amenities including an indoor heated pool, whirlpool, sauna, fitness center, cardio aerobic equipment and a business center. We are located in a central location at I-75 and US Highway 90, which allows you to visit many attractions: Wild Adventures, Spirit of the Suwannee Music Park, Ginnie Springs, Itchetucknee Springs State Park, Olustee Battlefield, Stephen Foster Memorial, Suwannee River and many other state parks. Whether your travel to Lake City is for business or for pleasure, our professional staff and luxurious surroundings will greet you with the comfort and southern hospitality you desire. Additionally, we offer each guest a complimentary copy of USA today, free local calls, guest laundry facility and high speed internet service with wireless internet service available on all floors. Relax...we are waiting to welcome you to our home sweet home! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Lake City

Address: 213 SW Commerce Dr, Lake City, FL 32025-1501
Region: United States > Florida > Lake City
Price Range: $182 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake City 3*
Number of rooms: 127
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Also Known As:
Holiday Inn Lake City Hotel Lake City
Lake City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Lake City staff and other travellers.
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2 months ago
Houston, Texas
5 months ago
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Questions? Get answers from Holiday Inn Hotel & Suites Lake City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the side of the hotel that doesn't face the Interstate.”
 of 5 bubbles mediadon, 13 Feb 2017 | Read review
“Hopefully get a room o the side not facing the highway”
 of 5 bubbles JiamesB, 8 Feb 2017 | Read review
“Hotel was full, but still quiet”
 of 5 bubbles SanDon15, 12 Nov 2016 | Read review
“Avoid rooms on the second floor away from the pool if a baseball tournament is in town”
 of 5 bubbles TLB_017, 12 Sep 2016 | Read review
“Try to stay away from the elevator area and the ice machine. People fill up their buckets and ice chests all night long.”
 of 5 bubbles janeb296, 31 Jul 2016 | Read review
5 of 5