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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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217 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Reviewed 1 week ago

First time visiting for a business trip. When reaching to the hotel, Tina immediately welcome me and even took time to instruct me about the address I needed. She was very supportive. Always with a warm smile willing to do her best. I heard other guest talking about her about her smile and professionalism. Everything was so clean. The atmosphere...

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Helpful?
Thank Kemley R
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for posting your kind review of Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd and recommending us. We are pleased you loved our convenient location and the service you received from Tina. She will be pleased to know her efforts are noticed and appreciated by our guests. It was a pleasure having you as...

Tampa, Florida
Reviewed 1 week ago

A smelly hotel with confusing rates that were ever-changing throughout the night!! Some creeper tried to get into all 3 of our rooms at night!! The kitchens needed major repairs (burn stains on the counters), smelly socks left from previous guests, and stale-smelling rooms!! Never stay here! The pillows are crunchy and hard!

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Helpful?
Thank frn758
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

We are sorry there were disruptions during your stay, it can be confusing to some guests to remember which suite they were assigned. We also apologize that your suite was in need of greater detail from our housekeeping and maintenance teams. We will share your feedback and will ensure they review where the errors occurred so they can be eliminated...

Reviewed 3 weeks ago

My family and I checked in on a late friday during Hurricane Matthew. Because our electricity was out and there was a tree on our roof. The lady that checked us in very late was super nice and said we would be good until sunday. Well of course we booked on Priceline and ran into many problems. Like Priceline booking...

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Helpful?
Thank Jaymes P
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking time to review your stay with us. Your comments are very important to us. I am saddened to hear your first impression of our hotel was not a great one as we want everyone to enjoy their stay with us. We are sorry about the confusion regarding your length of stay and any inconvenience this caused....

Madrid, Comunidad de Madrid, Spain
Reviewed 3 weeks ago

I was for 1 month in this hotel by business and in general the staff is very friendly, especially Tina that all days greets you with a smile and helping in all the things you need . The room is confortable for business and has the correct services. Glad to have chosen this option.

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Helpful?
Thank RubenGarcia1971
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for writing such a lovely review about your month-long stay at Extended Stay America Orlando - Lake Mary - 1036 Greenwood Blvd. I am thrilled to read about the great service you received from Tina and how her actions exceeded your expectations. Please be assured I will share your comments with her and extend my own personal thanks....

Reviewed 3 weeks ago via mobile

My time at extended was great but made wonderful by a lady we call Mrs Patricia. Not only did she make me feel at home but went out of her way to make me feel like a friend. While I was at the desk renewing my stay for another week I observed her making new arrivals feel welcome with joyful...

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Helpful?
Thank Aaron S
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. We especially appreciate your nice comments recognizing the service provided...

Palm Coast, Florida
Reviewed 25 October 2016 via mobile

This has been by far the worst hotel experience I've ever had. Showed up for check in with cops escorting someone out. Then told by a manager Rowena the hotel has no coffee. Next day I'm billed for my room and then locked out out of my room. Their explanation was they needed my signature? Are you serious? The person...

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Helpful?
Thank kmwheel0305
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your recent review of our hotel and for sharing your feedback. Please accept our apologies for your disappointing stay. We are committed to ensuring clean, comfortable accommodations for each guest, and we are sorry we did not meet your expectations. Our top priority is the safety and security of our guests and our employees, and we regret...

Orlando, FL
Reviewed 24 October 2016 via mobile

I've been staying here since September, and for the most part things have been pleasant, though getting weekly cleanings have been spotty at best. Though the real highlight has been the staff, chief among them Patricia, she is a joy, she takes care of the guests like none other. Huge Kudos to her!!!

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Helpful?
Thank cdsrm43
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your stay at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd and for taking the time to review our hotel. We are glad you are having a great experience at our hotel, and we especially appreciate your comments regarding the excellent service provided by Patricia. We will be sure to share your comments...

DaytonaBeach,FL
Reviewed 15 October 2016

I've been staying here for many months... The staff is always willing to assist and make my stay as comfortable as possible. The rooms are clean and large. Tina at the front desk has a great personality and good with the guest. The General Manager (Juliet) is considerate and always there to assist also.

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Helpful?
Thank Gerald M
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for choosing Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. for your long term visit and for the amazing remarks provided. It was a pleasure to read about the excellent service you received from our entire team. This is what we strive to do every day, so I thank you for acknowledging our efforts....

Dittmer, Missouri
Reviewed 13 October 2016

We like extended stays for the kitchenette and the extra roominess. This one was clean and the bed was firm and comfortable. We were not able to get all of the kitchen pans we wanted because they were full. I never like that but am prepared when it happens. Staff was helpful otherwise.

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Helpful?
Thank Karen P
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for taking the time to evaluate your recent stay at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd. We are glad to read that you liked your room with a kitchenette and got a great night’s sleep. That being said, we are sorry for the inconvenience you had due to lack of utensils. Please...

Orlando, Florida
Reviewed 30 September 2016

I needed a hotel to stay at after surgery which had the amenities of home without the distractions of being home and having to clean, check the yard, etc. This hotel seemed ok when I checked out local hotels with kitchens. I'm very glad I chose this hotel - the staff has been magnificent! They are friendly, and extremely helpful,...

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Helpful?
Thank y635
00esa, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you for your terrific feedback! Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to read your kind remarks about the service you received from our staff. We will be sure to share your encouraging comments with them which will motivate them to perform even better....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Extended Stay America Orlando/ Lake Mary is a newly renovated hotel. It's features include flat panel televisions, euro top mattresses, full kitchens and recliners in every room. The hotel is located in the heart of the Lake Mary business district. Free wifi. ... more   less 

Additional Information about Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

Address: 1036 Greenwood Blvd, Lake Mary, FL 32746-5404
Region: United States > Florida > Lake Mary
Price Range: $111 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stay Lake Mary
Lake Mary Extended Stay
Hotel Style:
#10 Business Hotel in Lake Mary
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Questions & Answers

Questions? Get answers from Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet and relaxing place.”
 of 5 bubbles kemleyr, 30 Nov 2016 | Read review
“the rooms in higher plants are better”
 of 5 bubbles RubenGarcia1971, 16 Nov 2016 | Read review
“Higher floors have less parking lot noise”
 of 5 bubbles sciencesouth, 29 Sep 2016 | Read review
“it is at a good location, roon at higher levels would give good views”
 of 5 bubbles onestopcons, 26 Jul 2016 | Read review
“very quiet, even though they were mostly full all the time, no noise”
 of 5 bubbles terrywL2604BT, 10 Jul 2016 | Read review
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