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Orlando Marriott Lake Mary

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331 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 1 week ago via mobile

Although the room still doesn't have a refrigerator for my medicine, the room was comfortable and clean. The hotel's coffee bar was understaffed and it took 15 minutes for the one staff on duty to take our drink order. She was too busy waiting on tables and taking payments to the cash register to serve people wanting coffee. At one...

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Helpful?
Thank Dan K
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Dan K. Thank you for visiting our hotel and providing us with valuable feedback that will help improve our hotel operations. You will be happy to hear that our future renovation plans include adding refrigerators in all our guest rooms. We hope to see you on a future visit and please feel free to contact me in advance to assure...

Hudson, Florida
Reviewed 2 weeks ago

I am a Marriott Rewards Member (Gold) and have stayed at a lot of their properties. We were purposely staying at this property for the free shuttle to the Orlando/Sanford airport and to park for free for 3 nights. The airport charges $13.00 per day. When we checked in they explained that the shuttle doesn't begin service until 7 a.m....

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Helpful?
2Thank TammyTravelsTheWorld
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Dear TammyTravelsTheWorld, Thank your for the valuable feedback from your recent visit to our hotel. We have shared your comments with our hotel leadership team in an effort to correct these issues moving forward. Please accept my sincere apologies and feel free to contact me personally via email on your next visit and I will make sure you receive our...

West Amwell, New Jersey
Reviewed 3 weeks ago

OK, I know it's the Orlando area and I know you gotta go to all the parks. But do you really need to stay in the same neighborhood? If not, the Lake Mary Marriott, about 40 minutes north of the parks is a great choice. Right off I-4 and as close to the beaches at Daytona and New Smyrna as...

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Helpful?
Thank mastiffdad
Reviewed 3 weeks ago via mobile

Stay here quite regularly as always it's fantastic. Exceptionally clean and spotless and the housekeeping never misses anything even the fine detail . The front desk staff are excellent and efficient and so are the Concierge and Restaurant staff so always 100% percent happy here

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Helpful?
Thank Tincityzoo
Reviewed 3 weeks ago

Stayed at the Lake Mary Marriott for a weekend in December for a friends wedding. Spent more time at the hotel than I had originally thought but that turned out to be quite alright. There are plenty of food and drink options within walking distance. What really made it nice were the staff there. Everyone that we came across was...

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Thank Ross L
Louisville, Kentucky
Reviewed 4 weeks ago

My husband and I recently stayed at this Marriott location and had an amazing experience thanks to be phenomenal customer service we received from Marvin! He went above and beyond to make sure our check-in was smooth and effortless. He even helped us package our fish from a fishing trip! It is because of individuals like him that we will...

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Helpful?
Thank Laura_FunTravels
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Laura, Thank you for the wonderful comments about our front office team and in particularly Marvin our Bellman. We hope you can return soon ! Hospitably Yours, Bruce Skwarlo, C.H.A. Area General Manager bruce.skwarlo@marriott.com

New York City, New York
Reviewed 13 December 2016

I am a loyal Marriott traveler. This hotel is EXTREMELY disappointing. The decor is standard Marriott, but seems dated. The concierge room is Terrible (capital T emphasis intended). It's too small, especially for a hotel that prostitutes its concierge floors and room to anyone willing to pay for it (as opposed to be an amenity for loyal guests as is...

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Helpful?
Thank DawnTaz
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Dear Ms. Taz, Thank you for taking the time to provide some valuable feedback from your recent visit to our hotel. We would like to apologize for your inconveniences and can assure you that we will challenge our hotel leadership team to correct the issues you have addressed. We can easily correct the sleep timer in your room and these...

Knoxville, TN
Reviewed 12 December 2016 via mobile

This was the third time I have stayed at this hotel this year. The rooms are clean, the parking is free, and it's a nice hotel. The first two times I stayed here, my only complaint was vending machines that were not working properly. That issue has since been resolved, and my last stay was wonderful. The hotel is close...

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Helpful?
Thank EastTNVol
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Dear EastTNVol, Thank you so much for the wonderful feedback from your recent visit to our hotel. We hope you can visit us again in the near future. Hospitably Yours, Bruce Skwarlo, C.H.A. Area General Manager

South Florida
Reviewed 8 December 2016 via mobile

This hotel is located in a corporate area, but there are plenty of good restaurants in very short walking distance. Front desk staff are very personable and helpful. I'm a runner and they have a runner on staff who helped me with picking a great outside route and even gave me water to bring with me. By the way, there...

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Helpful?
Thank FTLAW
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

FTLAW, Thank you for visiting our hotel and taking the time to provide the wonderful comments about your visit. We hope you have the chance to return soon! Hospitably Yours, Bruce Skwarlo, C.H.A. Area General Manager

Florida
Reviewed 28 November 2016

Through the years we have stayed at this hotel many times and always have been very satisfied. When another hotel didn't work out due to its noisy location, I switched to the Marriott and was so glad I did. This hotel has convenient parking and is located just far enough off I-4 to keep guests from hearing highway traffic. My...

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Helpful?
Thank SilverStar092
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

SilverStar092, Thank you for visiting our hotel and taking the time to give us your wonderful feedback. We hope you can return again soon. Hospitably Yours, Bruce Skwarlo, C.H.A. Area General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro 1501
Bistro 1501
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Totally renovated Hotel in August 2011! Top Guest Service Award Winning Hotel! ... more   less 

Additional Information about Orlando Marriott Lake Mary

Address: 1501 International Parkway, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: $234 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orlando Marriott Lake Mary 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Orlando Marriott Lake Mary Hotel Lake Mary
Marriott Lake Mary
Lake Mary Marriott
Hotel Style:
#8 Business Hotel in Lake Mary
#9 Family Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Orlando Marriott Lake Mary staff and other travellers.
1 question
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North Dakota
over a year ago

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Questions? Get answers from Orlando Marriott Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always, go for a high floor, opposite side from the pool area”
 of 5 bubbles mastiffdad, 31 Dec 2016 | Read review
“Don't stay here”
 of 5 bubbles DawnTaz, 12 Dec 2016 | Read review
“In the summer rooms on the west side would be very hot.”
 of 5 bubbles CrestviewEER, 15 Nov 2016 | Read review
“my room was very quiet”
 of 5 bubbles davidvouaux, 7 Nov 2016 | Read review
“Higher is better as it is a busy hotel in a busy area.”
 of 5 bubbles 253davidj, 25 Oct 2016 | Read review
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