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Orlando Marriott Lake Mary

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323 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Wakefield, RI
Reviewed 28 February 2015

Full service Marriott since 2002, 37m from MCO Airport, right next to a Residence Inn (have stayed at both) in a business area directly off I-4. My 9th floor room was spacious, clean & comfortable. Good sized LCD, no fridge. As in all Marriott’s of this brand, no free breakfast (unless you are at a certain level in their Rewards...

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Helpful?
1Thank edtoby007
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

EdToby, Thank you so much for the accurate and wonderful endorsement of the Orlando Marriott Lake Mary. We hope to see you again on your next trip to north Orlando. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager

Reviewed 25 February 2015 via mobile

Overall they did not meet our expectations. We had to switch rooms twice because of mold issue. The hotel lobby is clean. The front desk staff did not greet us. Their restaurant food was so so. We were told that they recently lost their Chef. May be that was the problem. Close to shops and Sanford airport. We have stayed...

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Helpful?
1Thank Atalantafan
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

AtlantaFan, Thank you for your valuable feedback and taking the time to explain the issues you encountered during your recent. We have corrected the issues you experienced and will make sure our team takes extra time to fully address the cleanliness of each of our rooms. Please feel free to contact me on your next visit and I will personally...

Jacksonville, Florida
Reviewed 19 February 2015

First, I'll mention that I'm Gold Elite so you know I stay at a lot of Marriotts around the country. This one was mostly clean and easy to get to, but you're reading this review to know the items to consider when booking your stay. Here's my criticisms: - Lady at the entrance with an iPad; guess she's a concierge...

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Helpful?
Thank AlcaTorda1
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

AlcaTorda, Thank you for visiting our hotel and thank you for the valuable feedback. Please accept my apologies for the level of service your received and I can assure you we have addressed and corrected the issues thanks to your comments. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager

Atlanta, Georgia
Reviewed 26 January 2015

Clean, well managed. Attended a banquet there and stayed one night. We are loyal Hilton customers but stayed here due to banquet. Room was spacious, clean and the bed was comfortable. There were many restaurants within walking distance.

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1Thank Buttsman
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Buttsman, Thank you for visiting the Orlando Marriott Lake Mary and taking the time to give us the wonderful feedback. We hope you can return soon on your next visit to the north Orlando area. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager

Reviewed 26 January 2015 via mobile

This hotel certainly had decline in service since my last stay a few months back. I travel for business quite a bit and have stayed at this hotel numerous times. I use the executive lounge during my stay. But I have to say that they need to retrain their exec lounge staff. The lady that works in the evening time...

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Helpful?
Thank AdamSChicago
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

AdamS, Thank you for taking the time to give us your honest feedback from the recent visit to our hotel. I am truly sorry that your experience in our concierge lounge was less than ideal. It is by constructive feedback that our new associate can grow into the service level that you and Marriott demands. I am confident this was...

Athens, Texas
Reviewed 24 January 2015

This Marriott is definitely above par - a credit to the name. Rooms are clean and well kept, functional save for bedside outlets (they should consider lamps with outlets in their next refresh) with above average bathroom amenities refreshed daily. The concierge lounge is definitely above par with good food and very helpful staff. (Sadly like most Marriott's is closed...

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Helpful?
Thank Paul M
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Utrrekr, Thank you for the wonderful comments from your recent visit to our hotel. We have listened to your comments and we are in the process of installing additional nightstand electric outlets to all our concierge rooms. Please feel free to contact me personally so I can assure you have a room with this new addition. Bruce Skwarlo, C.H.A. General...

Bartow, Florida
Reviewed 23 January 2015

Went there for New Year's Eve, the room was under par for a Marriott. One small dresser that housed the coffee maker and one desk/table and a small cocktail table. No microwave, refrigerator or ice bucket and I couldn't find the hair dryer. Upon checking the room the next morning to make sure I'd gotten everything, I found the hair...

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Helpful?
Thank mischka4
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Mishka, Thank you for spending New Year's eve at the Orlando Marriott Lake Mary, I was sorry to hear that you had challenges finding all our amenities. We always have refrigerators available so please feel free to request one on your next visit to a Marriott. Thank you for the valuable feedback. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager

Orlando, Florida
Reviewed 12 January 2015

The service was the best. The front desk was fabulous. ,Erica was fantastic, she helped with everything I needed We come all the time and I love your service. The chef is so wonderful and made the best food. She should get bonus Thank u Marriott.

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Thank Elena Y
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

Elena, Thank you so much for visiting the Orlando Marriott Lake Mary and taking the time to review our hotel. We truly appreciate the positive feedback about our front office team member and our Chef. We hope to see you in the future on your next trip to the north Orlando area. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager

Minneapolis
Reviewed 5 January 2015

The rooms are fine, but ours was not ready for a 3 PM check in. The woman at the front desk acted like we were asking for the moon when we inquired when it would be ready. The front desk manager stepped in at 4 PM and gave us lounge access for the 3 days we stayed. The lounge was...

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Helpful?
Thank DRLMinneapolis
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

DRL, Thank you for visiting the Orlando Marriott Lake Mary and we truly appreciate your valuable feedback. I apologize for the extended period of time you had to wait for your room to become available. I can assure you this was an isolated incident over a very busy holiday weekend. I was happy to hear our manager jumped in to...

Irvine, California
Reviewed 21 December 2014

Stayed here for 6 nights last week. Absolutely liked the place and will recommend: Hotel: The lobby is very stylish and was decorated the entire hotel with Christmas lights and trees. It was very pretty. They do have a small gym and a pool. The hotel shuttle can drop you to nearby areas. The wifi worked well and is free....

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Helpful?
Thank paulrupesh
BruceSkwarlo, General Manager at Orlando Marriott Lake Mary, responded to this review

PaulRupesh, Thank you so much for visiting the Orlando Marriott Lake Mary and taking the time to compliment our hotel and our service team. We hope you get to return to the North Orlando in your future travels and have the opportunity to visit us again. Hospitably Yours, Bruce Skwarlo, C.H.A. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro 1501
Bistro 1501
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Totally renovated Hotel in August 2011! Top Guest Service Award Winning Hotel! ... more   less 

Additional Information about Orlando Marriott Lake Mary

Address: 1501 International Pkwy, Lake Mary, FL 32746-4708
Region: United States > Florida > Lake Mary
Price Range: $199 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Orlando Marriott Lake Mary 3.5*
Number of rooms: 299
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Also Known As:
Orlando Marriott Lake Mary Hotel Lake Mary
Marriott Lake Mary
Lake Mary Marriott
Hotel Style:
#8 Business Hotel in Lake Mary
#9 Family Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Orlando Marriott Lake Mary staff and other travellers.
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North Dakota
over a year ago

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Questions? Get answers from Orlando Marriott Lake Mary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the summer rooms on the west side would be very hot.”
 of 5 bubbles CrestviewEER, 15 Nov 2016 | Read review
“my room was very quiet”
 of 5 bubbles davidvouaux, 7 Nov 2016 | Read review
“Higher is better as it is a busy hotel in a busy area.”
 of 5 bubbles 253davidj, 25 Oct 2016 | Read review
“Try and get a room on the 10th floor...”
 of 5 bubbles Xquizit, 16 Sep 2016 | Read review
“Corner rooms seem to be larger”
 of 5 bubbles Ladyvamp22, 10 Aug 2016 | Read review
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