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Candlewood Suites Lake Mary, an IHG Hotel

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1130 Greenwood Boulevard, Lake Mary, FL 32746-5465
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US$104
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Free cancellation until 09/10/22
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Traveller (34)
Room & Suite (29)
Pool & Beach (7)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Candlewood Suites Lake Mary, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 12 hotels in Lake Mary
Location
Cleanliness
Service
Value
Travelers to Lake Mary, FL Prefer Hotel's ServicePleasantly situated in a small town with all the benefits of Orlando but without the traffic, the Candlewood Suites® Lake Mary hotel is an idyllic place to stay during your business or leisure visit. The hotel's location near Orlando, Florida is perfect for quick access to I-4 and the entire Orlando metro area.Tourists and families enjoy the short drive to Universal Studios and SeaWorld, as well as top-class golf and shopping right around the hotel's location in Lake Mary, Florida. Two beautiful courses are within six miles (Magnolia Plantation and Timacuan), and premier shopping is just as close at Seminole Towne Center and the lakefront development of Uptown Altamonte.Business travelers love this hotel's location near Orlando, Florida as well, since businesses like Scholastic, Duke Energy, and Verizon are nearby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Arabic
290Reviews5Q+A65Room tips
Traveller rating
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Nope wrote a review Jun 2022
Pensacola, United States2 contributions
It's not a luxurious, fancy situation, but the amenities are exactly what I always need, and the staff--most of all Annette!- are very friendly and above-and-beyond helpful. I've stayed here several times, and I've never once regretted it, and I have regretted other hotels in the area. This hotel has really good bang-for-your-buck quality.
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trevor wrote a review Apr 2022
Lake Mary, Florida1 contribution
We booked a 1 night stay due to repairs at our home. We booked the suite with Orbitz and upon our arrival there was a few people in front of the entrance smoking weed and cigs that I had to walk my kids through. Granted the men apologized for it. When we entered the room the smell was horrific and I immediately walked to the front desk where I explained the situation to the front desk. Her reply was I can spray some air freshener and I'm like to make my family of 5 gag even more just place us in another room. Unfortunately all the rooms were booked so I called Orbitz. Orbitz called the front desk on our behalf and was given the option to leave without a refund. We arrived with kids 5-9years of age at 11pm my kids had begun to fall asleep but was awakened by a phone call around 12am from the lady at the front desk. She had called 3 times because the phone connection was poor and kept disconnecting so she called my cellphone to yell at me for calling Orbitz and stated I offered you some spray. I'm like REALLY Heffa you woke up my kids for that. (CLICK) I will never book here again and would recommend somewhere else. We left and went to my in laws who had little space but better than sleeping there. No refund and could not give feedback through orbitz because they removed it. I was not going to let this experience go unnoticed.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Keoweecruiser wrote a review Mar 2022
The Villages, Florida107 contributions98 helpful votes
My daughter and I stayed here prior to an early flight. The check in was ok, but all in all, we did not get a good feeling about the hotel. I would not have wanted to stay there alone. When we got to our room, there was a distinct air freshener smell. The bed was comfortable enough, but was noisy due to a busy road nearby. When we woke up in the morning, there was a cockroach in the sink. Do not recommend this hotel and would definitely not stay there again. It is not up to IHG standards.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 10 Apr 2022
Hello Keoweecruiser, We aim to be your home away from home offering ease and comfort. Thank you for choosing to stay with us and we greatly appreciate the trust. However, the stay did not go as planned. I am sorry for the letdown. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John R wrote a review Sep 2021
Grand Rapids, Michigan73 contributions20 helpful votes
We had originally booked a room at a Holiday Inn express that apparently was under construction and wouldn't be ready for our visit, so we were given rooms here at the Candlewood suites, Lake Mary. My family and I came to Florida for a big family reunion and needed a place close to Sanford airport just for one night. We were very happy with the neatness, comfort, cleanliness and friendly staff.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Crystal Y wrote a review Jun 2021
3 contributions5 helpful votes
They claim they renovated but I think that only included a little paint on the walls. The ceiling in the bathroom was black in most places and covered in mold and mildew. The room smelled so bad I had to go down to the local CVS drug store and purchase a glade plug-in. The office staff was rude and not very helpful. When we arrived with our family of 4 we found only 2 bath towels and when we asked for more they said they didn't have any more they could give from laundry. The hotel was very dirty and the halls smelled like cigarette smoke! I wish I would have taken pictures to share but please take my word for it.
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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KC Gypsy Explorer wrote a review Feb 2021
Crawfordville, Florida1428 contributions266 helpful votes
Had a nice stay here while working on a job nearby. The room was clean and comfy. The front desk staff was really nice and helpful. Our rooms were right next to the highway so it was pretty noisy. Luckily I don't mind the noise. They moved my Boss to another room as soon as he asked. I would stay here again.
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Date of stay: December 2020
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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new1man9 wrote a review Jan 2021
67 contributions14 helpful votes
This is my 2nd review of an IHG property. My wife and I are currently Wyndham owners and rewards members. After some years we are searching for a new loyalty rewards company and after multiple suggestions from multiple couples IHG kept coming up so we gave them a try. We went to Austin,TX Dec, 2020. That was a fun trip minus the billing error of $15,000 plus. Yes, you read correctly, $15,000 plus. After speaking with the manager, it was corrected and we were awarded 25,000 points for our inconvenience. It was a nice gesture but it did not cover the inconvenience suffered due to my credit card company thinking it was fraud and cancelling our card. So we were stuck on a one week trip without our credit card. I know what you are thinking but they only mail the replacement card to the address on file for "security purposes". So, here we are again giving it a second chance because things do happen when it comes to technology. So, we are in Lake Mary, FL Candlewood Suites. First, there is a horrible smell in the kitchen sink. We were offered to move rooms or a maintenance call for the next day. We are tired from our drive here so my wife says we can wait. Then, my wife goes to lay down and there are bed bugs. Yes, bed bugs! So, of course we are moved to another room and we are given an "amazing 500 points" for our trouble. Yes, that "amazing" is sarcasm! Now, consider if you have ever experienced bed bugs you know psychologically my wife is in turmoil and she is a combat veteran who suffers from PTSD TERRIBLY! She is sleeping on the desk in the room. The room we are moved to has no phone, 3 of the 4 plugs at the desk dont work, no soap in the room and there was a bloody pillow case under the mattress when I go to inspect for bed bugs. I would post the pictures but there is no CAT5 plug to hook up my computer and no matter how many times I try I can not get a wifi connection to save my life, even after I log in. As soon as I figure out how to clip her video of the bed bugs I will be posting it. I think it is a shame that we used 25000 points to experience this and got a whopping 500 points for our trouble! Customer Service???
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Date of stay: January 2021
Value
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Room Tip: Do not accept room 209, It had bed bugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Vanessa Pellett, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 19 Jan 2021
Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We want you to know that will be taking the appropriate measures to address the problems that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you will give me the opportunity to better serve you in the near future. Vanessa P. Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mcriss50 wrote a review Oct 2020
Venice, Florida574 contributions223 helpful votes
We have been IHG members for a long time & this is the only IHG property right in this area so we chose it. We have been at other Candlewood Suites & like that we can get the full size fridge/microwave & separate living room & bedroom. When we stay more than one night this is always the way we go. The place is clean but could use some updating of the furniture. The bed not quite as comfortable as other IHG's but okay. Towels were very nice. Strange though in the kitchen they had 1 knife/fork/spoon when they knew they were two of us as well as 3 plates/cups/glasses. Figured it would be 2 or 4. Had to ask for a tv guide as none in room. Nothing walkable but lots a short drive away. Worst part is the noise so if you book ask for an even number room as they are on the other side of building from I 4. I was disappointed as a Spire Elite that they did not give us a non road room.
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Date of stay: October 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Vanessa Pellett, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 4 Nov 2020
Thank you for taking the time to tell us about your experience at Candlewood Suites LAKE MARY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites. Sincerely, Vanessa P. Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bcbcbc wrote a review Mar 2020
Columbus OH273 contributions111 helpful votes
I truly expected less of this hotel, considering the price compared to other hotels in the area. However, we were more than happy with everything. The room is very large and contains a full kitchen. The bed was comfortable and the towels were luxurious. Instead of the little bottles of toiletries used by most hotels, this shower has containers of shampoo, conditioner and body wash that hang in the showerl and you squeeze out what you want. So much nicer. The front desk staff was very friendly and helpful. The area is very nice, and there are many restaurant choices nearby. Since this is an extended stay type of hotel, they do not offer a complimentary breakfast. We would stay here again in a heartbeat.
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Date of stay: March 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Pellett, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 4 Nov 2020
Dear Valued Guest, Thank you for your wonderful review. We are happy that we had the opportunity to serve you and we hope you will choose Candlewood Suites in your future travels. Sincerely, Vanessa P. Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
realtortothestars wrote a review Feb 2020
Louisville, Kentucky1057 contributions170 helpful votes
Nice area in lake Mary. Beds were comfortable. It's one room with kitchen instead of separate rooms. Very close to I 4 too. They do not serve breakfast and their wasnt anywhere to walk to breakfast , but the do have pantry downstairs for snacks. Pool is outside Nd they had a nice gym and laundry room. Computers with printers available too
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vanessa Pellett, Owner at Candlewood Suites Lake Mary, an IHG Hotel
Responded 4 Nov 2020
Thank you for taking the time to give us for your feedback! We look forward to serving you in the future. Vanessa P. Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$100 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites lake mary hotel lake mary, candlewood lake mary, lake mary candlewood suites
LOCATION
United StatesFloridaCentral FloridaLake Mary
NUMBER OF ROOMS
123
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Frequently Asked Questions about Candlewood Suites Lake Mary, an IHG Hotel
Which popular attractions are close to Candlewood Suites Lake Mary, an IHG Hotel?
Nearby attractions include Locksmith Escape Games (7.3 km), AmStar 12 - Lake Mary (5.1 km), and YES Magic Shop & Mystery Of Magic School (7.0 km).
What are some of the property amenities at Candlewood Suites Lake Mary, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Candlewood Suites Lake Mary, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Lake Mary, an IHG Hotel?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Lake Mary, an IHG Hotel?
Conveniently located restaurants include Lonnie's Fusion Cuisine, Cubans On The Run, and FishBones.
Are there opportunities to exercise at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Lake Mary, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Lake Mary, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Lake Mary, an IHG Hotel?
The staff speaks multiple languages, including English and Arabic.