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Holiday Inn Express Lake Wales N - Winter Haven

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Holiday Inn Express Lake Wales N - Winter Haven
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217 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Moravian Falls, North Carolina
Reviewed 5 days ago NEW

This hotel proved to be worthy of it's name. We flew in town to go to see our daughter at the heart training resource center in Lake Wales, and decided to stay here for three days. It was clean, the staff was so friendly and helpful. I even sat out by the pool to read, and the staff willingly came...

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Helpful?
Thank Doreen C
Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your kind review. It is our utmost important role at the Holiday Inn Express -Lake Wales to insure that our guest are well taken care of. I am happy to hear that you enjoyed our newly renovated hotel. We hope that you enjoyed your Easter vacation and look forward to a return visit from you..

Reviewed 2 weeks ago via mobile

The hotel has been a frequent stop for us over the years. The staff is extremely friendly and they truly go out of their way to help us. The rooms have been remodeled and everything is brand new. If you are visiting Legoland, this place is a great option. Very close to the park.

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Helpful?
Thank L I
Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your kind review. I am glad to hear that you enjoyed our newly renovated rooms. We truly appreciate each and every guest review. We hope to have you visit our area and hotel again in the future. Have a wonderful day,

Toronto, Canada
Reviewed 3 weeks ago via mobile

My husband 4 year old daughter and I are currently staying at this hotel. It's modern and the rooms are comfortable. Great location for legoland. A couple negatives: the slamming doors!!! Every time someone entered or left their room on our floor we heard the SLAM of the door shutting behind them. It's hard to sleep when hearing this. We...

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Helpful?
Thank dorota2010
IHGService, Guest Relations Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Dear dorota2010, I appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is lovely to hear you found our hotel modern and the rooms comfortable. On the other hand, I regret to see your stay was greatly impacted by the cleanliness of the...

Boston, MA
Reviewed 3 weeks ago via mobile

This hotel exceeded my expectations! The front desk was extremely polite and helpful, we traveled with our daughters soccer team and it could get loud at times however, the staff and owners offered nothing but flawless service. They opened breakfast early so our girls could eat before a hectic day of soccer. In the evening they allowed us to use...

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Helpful?
Thank nalakenze2
Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such a lovely review with your stay with us. We were so honored to be the hotel of your choice for your soccer group. We are very proud of our newly renovated hotel and we have so much more coming. We hope that you will choose to stay with us again on a return visit. Once again...

Reviewed 4 weeks ago

I was in the process of moving from New York to Florida. While I was looking for a place to stay I was staying here. Service was exceptional. Rooms a nice looks new. Brandon was awesome! I would recommend this place to anyone!

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Helpful?
Thank Joseph H
Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Joseph, Thank you for your kind review. We are happy to have you in our great state of Florida. I will be sure to let Brandon know that you were happy with the exceptional service that you received while staying with us. I am truly happy that you also enjoyed our newly renovated hotel. Have a wonderful day,

Utah
Reviewed 10 February 2017 via mobile

Very clean rooms. Friendly front desk. Check in was really smooth. Very comfortable bed! What more can u ask for?? :) Stayed here one night. Was in town for business. Would stay again if I ever pass through.

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Helpful?
Thank David H
Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Dear Mr./Mrs. Thank you for taking the time in your busy schedule to let us know about your recent stay. We would like to thank you for choosing to stay with us on your recent visit to the Holiday Inn Express-Lake Wales. We will be sure to take your comments and share them with our staff. Thank you for your...

Reviewed 27 January 2017 via mobile

The rooms are basic and good for business travel. The hotel is undergoing renovations but you'll likely be unable to tell. They only place guests on floor without construction and limit construction to daytime business hours. Breakfast was good and it's complimentary with the room. Maintenance was very fast and attentive to a small issue with my room. I recommend...

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Thank Tanya J
Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for taking the time to let us know about your stay. We certainly hope that you were not inconvenienced by our renovation. We are pleased that we were able to meet your needs while you stayed with us. Once again and have a wonderful day.

Norwich, Connecticut
Reviewed 19 December 2016

I am usually ultra-critical of Holiday Inn Express. This one broke the mold. The beds and pillows were comfortable. It was clean and very convenient for where my family is. The staff was very friendly and check in and check out was a breeze. We did not use the pool but breakfast was great. Not only one of the best...

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1Thank silvaja01
Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Dear Silvaja01, Thank you for taking the time in your busy schedule to let us know about your recent stay. We would like to thank you for choosing to stay with us on your recent visit to the Holiday Inn Express-Lake Wales. We are so glad you enjoyed your stay with us and was able to get a good nights...

Reviewed 18 September 2016 via mobile

This hotel was new, very clean. Great customer service. The rooms have high ceilings which feels more spacious. The breakfast was lack luster, but there are restaurants nearby. Would definitely stay there again. However, $25 a night for pets is pricey.

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Helpful?
Thank Crystal A
Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Dear Crystal A, Thank you for taking the time in your busy schedule to let us know about your recent stay. We would like to thank you for choosing to stay with us on your recent visit to the Holiday Inn Express-Lake Wales. We appreciate your kind remarks about our hotel and staff. We will be sure to take your...

Linwood, Michigan
Reviewed 4 September 2016

We were in a car accident and totaled my car no one was seriously hurt in car accident. The staff was great and helpful and tried to make are stay more comfortable. We stayed 2 nights. Very nice breakfast and friendly staff. Pool was small. Was glad they had a shuttle to Legoland. Picked up a rental car at Legoland...

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Helpful?
Thank Dora F
Deidre F, Front Office Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Dear Dora F, Thank you for taking the time in your busy schedule to let us know about your recent stay. We would like to thank you for choosing to stay with us on your recent visit to the Holiday Inn Express-Lake Wales. We are glad you were able to salvage your vacation and enjoy your local attractions. We will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the road. ... more   less 

Additional Information about Holiday Inn Express Lake Wales N - Winter Haven

Address: 2953 Ridge Way, Lake Wales, FL 33859-6805
Region: United States > Florida > Central Florida > Lake Wales
Price Range: $188 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lake Wales N - Winter Haven 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lake Wales N - Winter Haven staff and other travellers.
4 questions
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Milwaukee, Wisconsin
over a year ago
Milwaukee, Wisconsin
over a year ago

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Questions? Get answers from Holiday Inn Express Lake Wales N - Winter Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor was lovely. The stairs had electronic lighting sensors- if you don't like that, use the bottom floor or take the elevator.”
doreenc644, 22 Apr 2017 | Read review
“Book early!”
ntewks, 18 May 2016 | Read review
“The 3rd floor has a very nice view of the city.”
  • King size Bed
Sinbraced, 21 Apr 2016 | Read review
“Great hotel for Legoland/Winter Haven.”
MNGal77, 5 Apr 2016 | Read review
“Ask for a room close to elevators”
534kenl, 8 Jul 2015 | Read review
5 of 5