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Suburban Extended Stay

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Overview
1.0
3 reviews
  • Excellent0%
  • Very good0%
  • Average0%
  • Poor33%
  • Terrible67%
9 May 2018
“Great for Doggy Daycare”
9 May 2018
“!!!!!!!STAY AWAY!!!!!!!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Reviews (3)
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Reviewed 2 days ago

I was coming into town for a funeral and I reserved this room but got it at a discount because I have a family member that works for a choice hotel. Believe me its not worth more than $50 a night but they do charge...More

Thank Leticia Y
Reviewed 10 May 2018 via mobile

Went into room that smelled like wet dog even though it had 'odor removal' machine still running in room. Upon going to front desk to advise room smelled atrocious (to which Janine smirked) I was given keys to 2 other rooms..both just as dirty but...More

Thank wendyhd86
Response from jeremydebruyne, Manager at Suburban Extended StayResponded 3 weeks ago

Thank you for your recent review of your stay. I sincerely apologize that you experienced those issues. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide...More

Reviewed 10 May 2018 via mobile

BEWARE. Front desk staff is horrible(specifically Janine and The new GM Greg) janine is very disrespectful and not helpful at all. She kept changing the prices to our room and gave us a room that smelled like dead dogs. Greg is NOT a friendly person...More

Thank hannahx854
Response from jeremydebruyne, Manager at Suburban Extended StayResponded 3 weeks ago

Thank you for your recent review of your stay. The customer service you described is unacceptable, and I sincerely apologize for your experience. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Price range
US$51 - US$78 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
138
Reservation Options
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Travelocity, Hotwire, Orbitz, Priceline, HotelQuickly, Cancelon and getaroom.com so you can book your Suburban Extended Stay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
United States > Florida > Central Florida > Lakeland
Also Known As
Suburban Extended Stay Hotel Lakeland
Suburban Extended Stay Lakeland
Lakeland Extended Stay
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