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    Imperial Swan Lakeland

    4141 S Florida Ave, Lakeland, FL 33813-1626
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    24/12/2017 25/12/2017
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    US$95
    US$92
    SAVE US$3
    US$95
    US$92
    Traveller (33)
    Room & Suite (11)
    Hotel & Grounds (31)
    Overview
    • Excellent28%
    • Very good19%
    • Average7%
    • Poor13%
    • Terrible33%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (184)
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    21 - 25 of 183 reviews

    Reviewed 19 February 2017 via mobile

    I don't see any renovation. Cracked flooring, old carpet old wall paper, nasty. The maid service is terrible, the front desk staff is rude. Party music played all night, it was like trying to sleep in a drum. We were booked here by our client...More

    1  Thank K K
    Response from nickimperialswan, Director of Sales at Imperial Swan LakelandResponded 21 February 2017

    K K, I am sorry to hear about your recent stay here with us. I can assure you that as an employee of over 4 years now, there has been plenty of renovation and currently we are redoing the entire pool area along with the...More

    Reviewed 12 February 2017

    Would not recommend. Upon pulling in it was hard to park because people were playing corn hole in the parking lot. Entering the lobby it was so loud from the bar it was hard to check in even the hotel staff was rolling their eyes...More

    1  Thank Chrissy v
    Response from nickimperialswan, Director of Sales at Imperial Swan LakelandResponded 14 February 2017

    Chrissy v, Based on your review, I'm taking a shot in the dark that you may have been checking in on Super Bowl Sunday? I can say this about that, we have a party booked down in our on-site sports bar, Jimmy D's for that...More

    Reviewed 2 February 2017 via mobile

    I really don't like the write negative reviews but there's nothing nice that I can say about this place. Their website doesn't function, their phone number loops around and keeps telling you that nobody's available so the only way that you can book them is...More

    3  Thank tomgrrl28
    Response from nickimperialswan, Director of Sales at Imperial Swan LakelandResponded 13 February 2017

    tomgrrl28 I would first like to say thank you for bringing this to our attention. I have been here for 4 years and I can tell you that we work daily to make progress whether it be with customer service, housekeeping, maintenance, or in management....More

    Reviewed 10 December 2016

    I cannot say enough about how helpful the team at the Imperial Swan was in helping to plan and execute a corporate party for 300+ people. Rob Fredricks, Nick Benton, and the rest of there team consistently go above and beyond to take care of...More

    Thank TheRealKPG
    Response from nickimperialswan, Director of Sales at Imperial Swan LakelandResponded 9 February 2017

    Thank you for taking the time to review us TheRealKPG! We were happy to help put it all together for you and your large group! Look forward to doing it many more times! Take care in DC sir, we'll talk soon!

    Reviewed 9 October 2016

    The Imperial Swan was very accommodating to our family during our recent stay during Hurricane Matthew. We really appreciated that you allowed us to bring our pets during this difficult time and were so welcoming to all of our team.More

    Thank debjen321
    Response from nickimperialswan, Director of Sales at Imperial Swan LakelandResponded 9 February 2017

    Hey not a problem debjen321! We were happy to lift our policy for the 4 legged friends! After all, they are family members too. Hope everything was ok for you and your family when you got back home. Stay safe and hope to see you...More

    Hampton Inn & Suites Lakeland-South Polk Parkway
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$97 - US$111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 168
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Orbitz, Hotels.com, Expedia, Hotwire, TripOnline SA, getaroom.com and Cancelon so you can book your Imperial Swan Lakeland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Lakeland
    • Also Known As
    • Imperial Swan Lakeland Hotel Lakeland ,
    • Imperial Swan Hotel Lakeland
    Add Photo Photos
    Traveller (33)
    Room & Suite (11)
    Hotel & Grounds (31)
    Bathroom (9)
    Family and Play Areas (3)
    Nearby
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    Hampton Inn & Suites Lakeland-South Polk Parkway
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    2.56 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Paula D
    4 February 2016|
    AnswerShow all 3 answers
    Response from patpodrazil | Reviewed this property |
    no
    0
    Votes
    TINKERBELLA2007
    5 March 2015|
    AnswerShow all 2 answers
    Response from Jacqualyn s | Property representative |
    yes included in the hotel service fee
    0
    Votes
    Room Tips
    "get a suite, more private, spacious, and quiet"
    Read review
    "stay away from the 5/6th floor if an event is scheduled or in progress!!!!!!"
    Read review
    "Stay somewhere else!"
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    "Suites are the only choice, regular rooms will bring real disappointment"
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