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    Imperial Swan Lakeland

    4141 S Florida Ave, Lakeland, FL 33813-1626
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    29/10/2017 30/10/2017
    Traveller (26)
    Room & Suite (10)
    Hotel & Grounds (31)
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    Overview
    • Excellent28%
    • Very good20%
    • Average7%
    • Poor13%
    • Terrible32%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Tennis Court
    3.0 Star Hotel
    All hotel details
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (180)
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    71 - 75 of 179 reviews

    Reviewed 15 July 2015

    The hotel is a older hotel. But Jacqualyn Smart was incredible helpful and so accommodating to our entire group. We stayed her for Cal Ripken Allstars and she helped the entire team from anything from laundry to the entire team on the same floor. To...More

    Thank Kelly G
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 28 August 2015

    Kelly G, I am so happy to hear of your experiences here and will certainly relay those words to Mrs. Smart. We work hard for every guest to ensure their visit is relaxing and stress-free. Looking forward to your return trip for next season and...More

    Reviewed 13 July 2015

    We just stayed at this hotel because we had a baseball tournament in Lakeland. Honestly, our entire team and their families were staying there which is why we stayed after the first night. The hotel was in "ok" condition...a little worn down. You can tell...More

    Thank Mom0627
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 1 September 2015

    Mom0627, I would like to thank you for your review of our hotel. While there were some great things said, I am sad to hear of your issues. We do understand being pet-friendly isn't for everyone. Being right off the Polk Parkway we offer that...More

    Reviewed 30 June 2015 via mobile

    I went to this hotel on softball tournament.... The room was clean and in excellent condition.... There were only one detail the air conditioning wasn't working in that room... But between the front desk and the maintenance guy to went to fix it that night...More

    Thank My Info R
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 1 September 2015

    My Info R, I want to say on behalf of the the hotel THANK YOU for your kind review. We are so glad that you were able to enjoy your stay. We love our sports teams and the friendly people we meet. I will certainly...More

    Reviewed 20 May 2015

    I stayed at the Imperial Swan while visiting Lakeland for a few days. The hotel is older but the friendly staff makes up for it. Great location to shopping and restaurants. Nice, clean rooms. I would stay there again.More

    1  Thank mrb8179
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 1 September 2015

    mrb8179, Thank you so much for taking the time to review your stay here at the Imperial Swan Hotel. We are so glad that you fully enjoyed your stay and it's great to know you will be back. This area is constantly growing so I'm...More

    Reviewed 14 May 2015 via mobile

    Came down for a wedding and planned to stay four nights. We ended up leaving after the first night and going to the Hyatt across town for basically the same price. The room was filthy: mold along the ceilings and tub, rusty fixtures in the...More

    3  Thank MattJttaM
    Response from Nick B, Director of Sales at Imperial Swan LakelandResponded 1 September 2015

    MattJttaM, I am so very sorry about your unpleasant experience here. We want all of our guests to be treated like VIP's and I cannot apologize enough about your stay. Many positives can come from negatives though I truly believe. Upgrades are going on steadily...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$104 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 168
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Travelocity, Cancelon, Orbitz, Cheap Tickets, Hotwire and getaroom.com so you can book your Imperial Swan Lakeland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Lakeland
    • Also Known As
    • Imperial Swan Lakeland Hotel Lakeland ,
    • Imperial Swan Hotel Lakeland
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    Traveller (26)
    Room & Suite (10)
    Hotel & Grounds (31)
    Bathroom (3)
    Family and Play Areas (3)
    Nearby
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    914 reviews
    26.16 km away
     
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    14.53 km away
     
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    729 reviews
    2.56 km away
     
    Holiday Inn Express Lake Wales N - Winter Haven
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    33.07 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Paula D
    4 February 2016|
    AnswerShow all 3 answers
    Response from patpodrazil | Reviewed this property |
    no
    0
    Votes
    TINKERBELLA2007
    5 March 2015|
    AnswerShow all 2 answers
    Response from Jacqualyn s | Property representative |
    yes included in the hotel service fee
    0
    Votes
    Room Tips
    "get a suite, more private, spacious, and quiet"
    Read review
    "stay away from the 5/6th floor if an event is scheduled or in progress!!!!!!"
    Read review
    "Stay somewhere else!"
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    "Suites are the only choice, regular rooms will bring real disappointment"
    Read review
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