Extended Stay America - Orlando - Maitland - Summit Tower Blvd
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About
#3 of 5 hotels in Maitland
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Parking
Wifi
Fence around pool
Vending machine
BBQ facilities
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Location
44Car recommended
Grade: 44 out of 100
1094Restaurantswithin 10 km
205Attractionswithin 10 km
1951 Summit Tower Blvd, Maitland, FL 32810-5910
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271Reviews0Q+A40Room tips
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+1
On 05/20/23 I check in at 1:50 am due to late flight and long line for rental. i called to inform the desk of my late arrival. When i checked in had a pre-selected room. That room was out of order. It was now after 2am (per the desk their system goes down for 2 hrs). they gave me another room that had a broken pull out. at that point i just wanted to lay down. I was told the room would be compt. the next morning i asked for another room or at the very least a replacement couch. i was told the manager was away and i would get a call back in an hr. I never did. when i returned to the hotel i inquired again if they had a replacement or another room and was told that the Maintenace crew just left ( to move the couch) but they could give me a roll away bed. When i checked out on 05/22/23 i inquired about the compt room. and was told that they only compt the "upgrade" not sure how it was an upgrade with a broken pull out and mold in shower. I requested if not a full at least 50% refund. i was give 15%. the conditions of the room were deplorable. I cant even begin to talk about the mold. I didnt see it at first. i ended up going to a family members house just to shower.…
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 1 week ago
Dear champagneu2023, Please accept our apologies for the disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn this was not your experience. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
This hotel was perfect for what I needed. I was traveling for business, it was in a great location, not far from where I needed to be. The room was clean and was spacious. Staff that I dealt with was knowledgeable about the area and was very nice. Would stay here again.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 1 Jun 2022
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was THE worst place I’ve ever stayed in, and I’ve stayed At hundreds of places. No towels or glasses in room, AND no ice so I had to spend $4.50 at 711 to buy ice. Hand towels were nasty, bathroom was not clean, and there were no glasses. To top it off the cover over the shower light/fan fell off while showering. This is a bare bones place that is not worth the $151.00+ it costs. The breakfast was a pitiful stale muffin, cereal bars and no juice or milk, just crappy coffee. I would give this a 1 star rating, especially when the A/c would not shut off and ran all night despite trying to turn up the temperature to get it to shut off. If this is typical of their national brand, they should be ashamed! 🤬
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 4 Mar 2023
Dear R8174NRsteveb, Thank you for choosing to stay at our hotel and for sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our apologies for not delivering the exceptional stay you deserved. We take our guest's feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am extremely disappointed with the hotel! The room stinks too much, it's dirty, there are dirt stains on the floor, the sofa bed is extremely uncomfortable, you can feel all the springs in it. Breakfast is poor, limited and still missing the only thing my kids had on their first day, hot chocolate! My key already had to charge 2 times because it wouldn't open the door. Bad choice!
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Date of stay: January 2023
Value
Service
Sleep Quality
Room Tip: Choose another hotel, this one is too bad
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 19 Jan 2023
Dear GiuliannaCruzetta, Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place has roaches. It's very low-end, despite the 4-star Google rating, likely the result of fake reviews. As soon as I saw the roaches I packed my stuff and checked out early. I sure hope they didn't hitch a ride!
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 10 Dec 2022
Dear stevetO7271CV, Please accept our apologies for not meeting your expectations. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is very Dirty, with roaches at the front door to the lobby and breakfast is simply a joke. I definitely will not be staying there again. There are much better options in the area. I can not even describe the level of my unpleasant experience. As a cancer patient just wanting some rest after my chemo treatment, the staff had me in tears.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 14 Jun 2022
Thank you for taking the time to post your feedback. We want our guests to be treated with courteous and warm service while staying with us, especially during a medical visit. Therefore, we sincerely apologize for the unpleasant experience you had with us and for the unsatisfactory service you received from our associates. You have our assurance that we will address your comments with the appropriate individuals to ensure this is not repeated. Additionally, we want to mention that we follow the most rigorous industry standards when it comes to the cleanliness and pest control of our property. However, we will share your concern with our pest control provider to guarantee procedures are being followed to prevent any future issues. We hope you are feeling better now and will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The customer service here is stellar. I got to work with Anthony and it was a pleasure. He listened to me and helped so much. The rooms are large and met the expectations s for the extended stay - the customer service exceeded that.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Review: Extended Stay America 1951 Summit Tower Blvd Orlando (Maitland) FL 32810 General Manager Isabel Munoz We stayed here for 7 nights in March 2022 Location: Firstly, don't confuse this review with two other very nearby ESA hotels. Although the same brand, they can be quite different. Just north of Orlando, away from the "attractions", but very close to center city and the northern residential communities. Fast food restaurants across the street. Grocery within a mile. Other shopping within a couple of miles. The neighborhood is primarily upscale office buildings and residential; well lighted, quiet. We felt very safe here. Not much evidence of nearby public transportation. Outstanding health club complex (pools, ice rinks, basketball, tennis, pickleball, training) a short walk away, but pricey. The Hotel is older, and a bit on the "budget" side (no ice machine, minimal free breakfast, no USB ports in the room), BUT... ...it's very well maintained. Our room and hallway were clearly recently refurbished, with fresh carpet and flooring, new paint on the walls (very professionally done), and everything works. We had a single queen suite, with kitchenette, dinette/desk, lounge chair, and isolated vanity and tub/shower. The exterior windows actually opened, the AC was quiet and powerful. Everything was clean. A coin-op laundry is on the 2nd floor, all machines worked. Internet basic was free, pay for upgrade (we used our Hotspot instead, 4 bars). Other features (that we didn't use): Outdoor pool, treadmills. Staff was friendly and responsive. We asked for and received basic cooking utensils; sometimes the room key card didn't work, but they were apologetic and quickly remedied the problem. Summary: this is a basic, but exceptionally well maintained hotel in a quiet neighborhood. My compliments to the Manager and Staff. We tipped them generously.…
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Only two floors. You decide
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 11 Mar 2022
U408YNthomasv, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with the various amenities we offer and that your room provided all the comforts you expected. We are also delighted to learn that our location worked well for you and that you were pleased with the service our associates delivered. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In a 5 week business stay I experienced. 1 day of no hot water. 1 day no internet, 1 night catching someone checking my van locks, another night attempted break in to van, roaches, No maid service for two weeks, glass all over pool area two nights, Key card only works sometimes, 5-10 minutes wait every time for desk clerk to come out to fix key card (every two days mind you), electrical socket in lobby floor broken by sinking down causing trip hazard. Hotel manager not seeing it even after she walked past it while I videoed it, and said look for trip hazard. On the security issues she claimed to have security, but even night desk said they never saw security, nor could find a guard after I looked all around inside and outside, leaving my number for contact. Tv broken, phone broken, dresser broken. Weed smell in hallways every night, pee on stairway landings. Free coffee tasted like machine had not been cleaned in years ( undrinkable) . guests Pit bulls taking dumps in landscaping by front door, Manager would flat out lie to your face about everything.…
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Date of stay: December 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 27 Dec 2021
447hermann, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived on Sunday, August, 15 2021 we were assigned room 157. When I opened the door I saw a room totally not cleaned. I was then assigned room 307. The room was "cleaned" but the kitchen and bathroom floors were sticky. The rug made my bare feet black with dirt. The bathtub drain was nearly plugged.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ESA GM, General Manager at Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Responded 17 Aug 2021
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$88 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe orlando - maitland - summit hotel orlando, summit orlando, extended stay orlando, orlando extended stay, orlando summit
FORMERLY KNOWN AS
Extended Stay Deluxe - Orlando - Maitland - Summit
LOCATION
United StatesFloridaCentral FloridaMaitland
NUMBER OF ROOMS
134
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Claim Your ListingEXTENDED STAY AMERICA - ORLANDO - MAITLAND - SUMMIT TOWER BLVD: UPDATED 2023 Hotel Reviews, Price Comparison and 93 Photos (FL) - Tripadvisor
Frequently Asked Questions about Extended Stay America - Orlando - Maitland - Summit Tower Blvd
Which popular attractions are close to Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Nearby attractions include RDV Sportsplex Ice Den (0.3 km), The Silly Grape (1.0 km), and Beachcombers Henna Studio & Supply (1.2 km).
What are some of the property amenities at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Conveniently located restaurants include Sam Snead's Oak Grill and Tavern, Applebee's, and An Tobar.
Are there opportunities to exercise at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Extended Stay America - Orlando - Maitland - Summit Tower Blvd?
Many travellers enjoy visiting Jack Kerouac House (7.9 km).