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Extended Stay America - Orlando - Maitland - Pembrook Drive

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Extended Stay America - Orlando - Maitland - Pembrook Drive
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orlando - Maitland - Pembrook Drive
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Showing 101: English reviews
Maitland, Florida
1 review
Reviewed 16 June 2015

We visited different Hotels around this area and decided to stay here because we saw everything in good condition and the personnel in front desk was very kind. Also the price per night was very reasonable. After one week we realized that all the facilities were excellent and all the personnel was very kind . They greet us every moment... More 

Helpful?
Thank Hector M
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

I appreciate you taking the time to write such a positive review about your time spent with us. It's great to hear that we were able to meet your expectations. I’m thrilled we were able to provide you with a home away from home experience as well as a great value. Thank you again for your kind words. The staff... More 

San Diego, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 May 2015

As a long term resident, I highly recommend this hotel. As a night worker, the location is very quiet. Front office staff, Luda, Gloria and all the others, bend over backwards to make my stay comfortable. I can't say enough about the housekeeping staff. My room is always clean and Allison leave little notes to make me smile. She always... More 

Helpful?
Thank yvonne m
2 reviews
Reviewed 26 May 2015

This is an wonderful Hotel and what that about most is the hotel Staff. Allison in housekeeping is above excellent with the residents and ALWAYS go out of her way to keep residents happy in their clean rooms. Her positive and happy to serve attitude is above outstanding. Charlie in maintenance is always available and happy to help out with... More 

Helpful?
Thank Elizabeth H
1 review
Reviewed 24 May 2015

The first person I noticed was the friendly card with a name and heart on it saying Need anything just ask from Allison Rose. She had a Card with a heart in her name written. That card without a face just a name and heart made my first day moving from Washington DC to Orlando Florida was a pleasant welcome... More 

Helpful?
Thank Shonise Darsell... T
Casselberry, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2015

Reservations were made weeks in advance.We asked for a room accessible for a wheelchair. We were a couple, I the caretaker and she severely handicapped. First, our room was on the THIRD floor. Not good in case of a fire and you can't use elevators! Our room was situated a distance from the elevator, Doorways good" furniture layout BAD. We... More 

Helpful?
Thank Barbara K
Maryville, Tennessee
1 review
Reviewed 30 April 2015

I felt very fortunate to have found this hotel. I was excited by all that was offered and the price was very pleasing. I will use them every time that I need to come there. My room had a kitchenette which was perfect for my lengthy stay. They even provide kitchen utensils, dishes and cookware, if needed.

Helpful?
Thank P_Robin_C
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2015 via mobile

Room was better than expected. Nice and cool, smelled clean, looked clean organized and neat. Bed was really comfortable.We were happy with the room until we entered the bathroom. The bathroom obviously need major updates. Tile was cracked and stained on shower wall, there was black matter near the top of the shower wall. Not sure if it was mold... More 

Helpful?
Thank ThornCal
Miami, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2015

The toilet has pee stains, the floor is full of long black hair. The non-smoker room has old cigarette buds on the floor and at the window. It smells horrible. The breakfast is like in every extended stay just some sugar bombs to grab and go.

Helpful?
Thank Tino B
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the condition of your room upon check-in is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have reviewed your comments with my staff and will be working diligently... More 

Manalapan, New Jersey
Level Contributor
356 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 23 February 2015

We had a good experience here, having booked it at a lower price through hotwire. It is very convenient to the interstate. John at the front desk was terrific in helping us print our ticket, even lending us his laptop since ours had problems.

Helpful?
Thank Proclaimer1
Brandon, Florida
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 January 2015 via mobile

This was the only hotel that was available in the Maitland area as the hotel I usually stay at was over booked by 7 rooms. Although the room smelled of bleach I would not say that is was clean. The carpet was horrible and I could not take my socks off. No glasses of Kleenex in rooms or any amenities.... More 

Helpful?
Thank A W
Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - Pembrook Drive, responded to this review

I appreciate you bringing your experience to our attention. I am so disappointed that the condition and cleanliness of your room were not up to standards, and that your in-room amenities did not meet your expectations. Please accept my apology. As this hotel’s manager, I can assure you that I have met with our housekeeping staff to review our cleanliness... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Extended Stay Deluxe - Orlando - Maitland - Pembrook Drive is located in the heart of the Maitland business district and provides fast access to downtown Orlando and Lake Mary. The hotel features 83 rooms each with a Queen or King size bed, sleeper sofa, fully equipped kitchen and free wifi. Amenities include an outdoor pool with barbecue area, fitness center, guest laundry and complimentary grab n'go breakfast served daily. ... more   less 

Additional Information about Extended Stay America - Orlando - Maitland - Pembrook Drive

Address: 1776 Pembrook Dr, Maitland, FL 32810-6309
Region: United States > Florida > Maitland
Price Range: $121 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Maitland - Pembrook Drive 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Extended Stay Deluxe Orlando-Maitland-Pembrook Dr Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Maitland - Pembrook Drive staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando - Maitland - Pembrook Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Floor 3 is the best right now--freshly renovated, squeaky clean, amazing views, and whisper quiet!”
 of 5 bubbles 247xann, 19 Sep 2016 | Read review
“Quiet and comfortable place!”
 of 5 bubbles zoraidavalero47, 7 Jun 2016 | Read review
“smoking rooms are available”
 of 5 bubbles jpronesti, 17 Apr 2016 | Read review
“Ask for a high floor in the back!”
 of 5 bubbles perryo964, 18 Nov 2015 | Read review
“Third floor very peaceful and quieter.”
 of 5 bubbles hectorm790, 16 Jun 2015 | Read review
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