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Eau Palm Beach Resort & Spa

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Traveller (777)
Room & Suite (340)
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Overview
  • Excellent75%
  • Very good15%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“temple orange”(88 reviews)
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“jonathan adler”(49 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,215)
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1,176 results
Traveller rating
854
184
80
31
27
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LanguageEnglish
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854
184
80
31
27
Show reviews that mention
All reviewstemple orangeritz carltonjonathan adleradult pooltranquility poolclub levelfamily poolbeach bagfire pitfour seasonsstar resortocean frontturn down servicebreakfast buffetpool staffgreat resortocean view room
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1 - 5 of 1,176 reviews
Reviewed 6 days ago via mobile

I am a champagne girl- and search high and low for fabulous champagne experiences! I recently visited “Breeze” the beach front open air dining spot at the Eau Palm Beach and was overjoyed to find a gorgeous venue.... outdoors soft seating under the palms and...More

1  Thank Mary G
Reviewed 1 week ago

My wife and I have been regulars at the Eau and have stayed at least a dozen times. Always top notch but this last time everything was downhill. The service was bad. The check- in clerk would not pay attention to our issues at check...More

1  Thank eadler12
Response from Lindsay D, Marketing Manager at Eau Palm Beach Resort & SpaResponded 6 days ago

Dear eadler12, Thank you for taking the time to provide this feedback. As a repeat guest, it is disheartening to hear that you did not have a pleasant experience. I will be sharing your concerns with our Front Office and Spa teams. If you are...More

Reviewed 1 week ago

We had a long weekend getaway to this gem of a hotel. I'm not sure why Ritz would have dropped it as a property because it is is amazing. We had the pleasure of staying in a King Terrace Lanai room which walked out to...More

Thank Nick B
Response from Lindsay D, Marketing Manager at Eau Palm Beach Resort & SpaResponded 6 days ago

Dear Nick B, Thank you for your kind words and such a thorough review of our resort. We are so grateful that you chose us for such a special occasion and had a chance to enjoy some of those fabulous amenities like our adult tranquility...More

Reviewed 2 weeks ago

Location: close to airport, restaurants was wonderful. LOVED THE ADULT ONLY POOL AREA. The staff, food, room, everything was great!! Price of parking as a hotel guest was a little steep but we had a wonderful week-end!!

Thank cecilyn1
Response from Lindsay D, Marketing Manager at Eau Palm Beach Resort & SpaResponded 6 days ago

Dear Cecilyn, I am delighted to hear that you had such a wonderful time at our resort recently. The adult tranquility pool is personally one of my favorite spots here. We look forward to welcoming you back soon. Best regards, Lindsay

Reviewed 2 weeks ago

The Eau Palm Beach Resort staff treated us like royalty during our entire stay. They knew us by name from the time we arrived and were super accommodating at every opportunity. Our ocean front room was superb down to every detail, the pool areas were...More

Thank Rich M
Response from Lindsay D, Marketing Manager at Eau Palm Beach Resort & SpaResponded 2 weeks ago

Dear Rich M, Thank you for taking the time to share such kind words about your stay with us. I am happy to hear our staff treated you like family as that is how we want all of our guests to feel. There is nothing...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$332 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$332 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (777)
Room & Suite (340)
Pool & Beach (128)
Dining (87)
Amenities (43)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
FtLaudTraveler
31 May 2018|
Answer
Response from dchalhoub | Reviewed this property |
I don’t believe there is a snorkeling reef there
-1
Votes
Whitney G
1 December 2017|
AnswerShow all 8 answers
Response from Jason A | Reviewed this property |
I would definitely get a rental car for this location.
0
Votes
saucystaci
I've stayed at the Club level rooms/floor at many Ritz Carltons and I know this was mangaed by one previously so it has the Club level-I am having a terrible time in Google finding any information or reviews at all however on this property's Club level food-usually there's a ton of photos on Google-I can't find one. Anyone stay at Club level-how was the food? What type? Good assortment for vegetarians? Fresh juices daily? Eggs benedict and fruits -healthy breakfasts mixed with pastries? No idea why there are no photos anywhere. Did they alternate at dinnertime nightly putting out Mexican one night, Italian another, etc...that's how the Ritz is so I am hoping it's the same type of meals & as good quality of food. Fresh? One more question-I see conflicting reviews of the beach-good or bad? Swimming in it good? My husband swims for 6 hours so hoping it's good waves. Thank you!!!
31 October 2017|
AnswerShow all 5 answers
Response from JenLovesSunshine | Reviewed this property |
I ran on the beach every day during our stay, but I had to time it carefully. The beach disappears when the tide comes in... goes clear to the wall. The waves have always been pretty intense when we were there; I personally... More
1
Vote
Room Tips
"If you want convenience, request a King Lanai Terrace room with direct access to the adult pool."
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"Rooms facing the 2 pool areas as well as the ocean all have a water view. Rooms, bathrooms terraces are..."
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"Our ocean front room in the north tower was exceptional!!!"
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"Ocean view room was amazing. Listening to the water is hard to beat"
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