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Marriott's Crystal Shores

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432 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Seaford, United Kingdom
Reviewed 1 week ago

This is a very large hotel complex, spread over 2 tower blocks (a third is in construction), with 2 large outdoor pools and the huge beach! Staff were very friendly, and helpful, with good insight as to what was going on across the large complex. Parking across the road is easy and I seemed to get mine for free... no...

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Helpful?
Thank Ru198
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

We are happy to hear you enjoyed your stay. Thank you for sharing your feedback! We hope you will join us on holiday sometime soon.

Myrtle Beach, South Carolina
Reviewed 1 week ago via mobile

Unit was, as usual, clean and ready. Plenty for activities, but construction noise made relaxing by the pool difficult. And Marco Island doesn't have a lot to do in November. Maybe a summer visit, after the construction, would be better.

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Helpful?
Thank DeaconBobDavis
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced due to construction. We hope you will make that summer visit.

Chester, United Kingdom
Reviewed 2 weeks ago

My wife and I had a two night stay with another couple in a 2BR apartment at this resort and it was beautiful. The only reason I didn't award 5 stars is that there is ongoing construction work at the resort and check-in is a touch weird. My first advice is do not check-in at the wrong resort! My sat-nav...

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Helpful?
Thank ChesterClaret
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review, Chester. We apologize that the construction has inconvenienced you. We are pleased that you found your accommodations to be gorgeous, spacious, and with a fabulous view of the sunset! We look forward to hosting you again on your return visit!

A TripAdvisor Member
Level Contributor
13 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

The rooms are great, the people are very friendly and it's far enough from the busiest part of the island to be congested. Yes there is construction but it's kind of fun to watch and yes there is noise from it but after a little while it fades into the background a really great place we keep coming back and...

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Helpful?
Thank A TripAdvisor Member
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for the five-star TripAdvisor feedback on Marriott's Crystal Shores. It is thrilling to learn expectations were exceeded throughout your stay because of the overall room and the above & beyond service from resort associates. We thank you for your loyalty to the resort and look forward to the pleasure of continuing to serve you for many more years...

Mechanicville, New York
Reviewed 4 weeks ago via mobile

Required maintenance is expected and certainly worth its weight once completed, however, sensory overload consumed me while in the common areas at this high demand vacation club.. The rooms were exceptional; clean, upgraded, great view, quiet! The staff are attentive, respectful, and kind. The location is great, however this part of Marco Island is in transition with at least 3...

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1Thank Tbraim
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your Trip Advisor review. We appreciate your patience with the resort and non-resort construction that is currently underway around Marriott's Crystal Shores. We look forward to seeing you once the renovation and construction has been completed.

Boston, MA
Reviewed 31 October 2016

I stayed in a 2BR villa with 3 of my friends. The space was perfect for us - 1 king BR, one room with 2 doubles and a pull out sofa. The bedrooms and bathrooms were beautiful. We also had a large fully equipped kitchen and in-room laundry. The beach is right in front of the hotel and there are...

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Helpful?
Thank JakenSydsmom
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for the feedback on Marriott's Crystal Shores. It is terrific to learn you found the resort ideal for your vacation due to the spacious yet well-appointed villa, amenities like the pools and the accommodating service from resort associates. We thank you again for the kind words and look forward to welcoming you back.

Cincinnati, Ohio
Reviewed 25 October 2016

To get it out of the way, yes their is construction. Our room was very close to it. When we had the windows and doors closed, we could not hear anything unless a truck next door at the Hilton was backing up with the "Beep Beep". The construction did not hinder our enjoyment of the facility at all, Yes there...

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Helpful?
Thank Dan M
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

It's pleasant to read that the construction noise from next door has not hindered your enjoyment of Marriott's Crystal Shores at all. We are very happy that you found the resort staff to be helpful and nice, and that Megan, Devon and Leslie did not disappoint with your resort activities! Thank you for your review, Dan. We truly hope you...

Glasgow
Reviewed 23 October 2016 via mobile

Just enjoyed our annual stay. This is a timeshare resort. It is very well managed and run. It is ideally located in Marco Island. The apartments are spacious. Access to the wonderful beach is easy , and shops restaurants and Marco movies are just over road. The resort is in the middle of expansion but the construction did not affect...

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Helpful?
Thank Michael S
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Michael. Thank you for your review of Marriott's Crystal Shores. It is fantastic to learn expectations are continuously met during your visits. We thank you again for your kinds words as well as your loyalty to the resort and look forward to continuing to serve you for many more years to come.

Chelmsford, Massachusetts
Reviewed 18 October 2016

We loved it here! We brought our two kids (4 and 2) and it was perfect. there were two pools but at they deepest they were only 4ft. The rooms were great! Large with plenty of place. The decks were nice and big. There were grills on the property and the staff had activities planned all day. Some catered more...

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Helpful?
Thank nikki0217
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Nikki. It's great to hear that the room accommodations were great for you and your family, and that you found the location of the resort to be convenient to other hotels and restaurants. Thank you for your review and we look forward to welcoming you back once the renovations are complete.

Wisconsin
Reviewed 15 October 2016

Even though the construction was going on, we didn't notice it. Spectacular views and rooms. The staff, Eric at the front desk in particular, was friendly and always gave us great ideas on things to do on the island, like trying the Snook Inn, kayak tour at Paddle Marco and dancing over at DaVinciis. Can't wait until our next vacation!

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Helpful?
Thank Rod_Valley
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We're happy to hear you enjoyed the views and friendly staff. We hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Marriott's Crystal Shores

Address: 600 S Collier Blvd, Marco Island, FL 34145-5604
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Price Range: $838 - $1,161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Crystal Shores 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Marriott`s Crystal Shores Hotel Marco Island
Marriotts Marco Island
Marriott's Crystal Shores Marco Island, Florida
Hotel Style:
#4 Top resorts Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 On the Beach Hotel in Marco Island
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Crystal Shores staff and other travellers.
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Questions? Get answers from Marriott's Crystal Shores staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a sea view, but its on an angle...”
 of 5 bubbles Ru198, 24 Nov 2016 | Read review
“Beach views”
 of 5 bubbles ChesterClaret, 17 Nov 2016 | Read review
“corner rooms- bedrooms of opposites of the villas, Middle rooms bedrooms one behind the other, living other end of the villa.”
 of 5 bubbles 941danm, 25 Oct 2016 | Read review
“ocean view”
 of 5 bubbles Rod_Valley, 14 Oct 2016 | Read review
“The view from the front rooms of the Gulf was astounding”
 of 5 bubbles 208georgew, 14 Oct 2016 | Read review
5 of 5
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