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01/10/2017 02/10/2017
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    Bay Eden Arms Hotel

    Middridge Road, Rushyford DL17 0LL, England
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    01/10/2017 02/10/2017
    US$121
    US$101
    SAVE US$20
    US$121
    US$101
    Traveller (45)
    Room & Suite (12)
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    Overview
    • Excellent29%
    • Very good38%
    • Average21%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Heated pool
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Spa
    Accessible rooms
    Meeting Rooms
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (467)
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    101 - 105 of 466 reviews

    Reviewed 18 May 2016

    ,The coach arrived 20 mins.late. Thank goodness for good weather. On arrival at Normanton we were last coach in and therefore no seats available, not very good for elderly people. The hotel is old and looked clean but quite shabby. One of the main problems...More

    3  Thank Rosemary R
    Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 3 June 2016

    Thankyou for your review and I'd like to take the time if I may, to address your concerns with regards to the issues you described which fall under my direct control. Your evening meal was returned to the kitchen and you were offered a sincere...More

    Reviewed 15 May 2016

    Stayed here on a five day coach trip with Shearings. Definitely not one of their better hotels. Advertising for funerals on mantel piece immediately on entrance should have been a warning and the overall run down appearance of the public areas plus the cold uninviting...More

    Thank Beverley B
    Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 3 June 2016

    I read your review with some concern and I would like to offer you a response to address some of your thoughts. All food coming out of our kitchen is temperature checked within FSA and EHO guideline perameters and we have just been awarded a...More

    Reviewed 25 April 2016

    With Shearings you get what you pay for - luxury coach travel, pleasant drivers, good excursions but the accommodation ! Rather more shabby than chic ! Don't get me wrong the bedrooms, beds and bathrooms were very clean but the hotel in general needs a...More

    Thank Mary R
    Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 3 June 2016

    Thankyou for your thoughts and you can be sure that we are addressing the issues that you had with your evening meal. We would prefer to address these at the time so that we can rectify immediately rather than apologising about the problem once you...More

    Reviewed 18 April 2016 via mobile

    On arrival myself and my partner went to check in at reception with our booking reference number.... After 5 minutes of the male receptionist looking for are book we got the keys for our room..... first impressions were poor we both found that the hotel...More

    1  Thank Lesley A
    Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 18 April 2016

    Thankyou for your review and you can be assured that we will address all the concerns that you raised, immediately. particularly with regards to our pillows being too soft. kind regards, Laurie simpson General manager

    Reviewed 17 April 2016

    We stayed here for a couple of nights, it was that bad that i wanted to go home as very tired run down. And Evening Dinner dreadful, definitely on a low Budget food wise, as Breakfast was bearable. but after your evening meal , you...More

    Thank tyb
    Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 18 April 2016

    I read your 2 star review with some concern as we are used to reading 4 and 5 star reviews. Please don't think that just because you have decided to rate us with a 2, that we won't take your review seriously. On the contrary,...More

    Durham Marriott Hotel Royal County
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    Hardwick Hall Hotel
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Meeting Rooms
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$105 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Booking.com and Priceline so you can book your Bay Eden Arms Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Durham >
    • Rushyford
    • Also Known As
    • Eden Arms Durham ,
    • Eden Arms Hotel ,
    • Hotel Eden Arms
    Add Photo Photos
    Traveller (45)
    Room & Suite (12)
    Dining (7)
    Pool & Beach (3)
    Hotel & Grounds (42)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
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    14.16 km away
     
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    7.50 km away
     
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    Ask a question
    Questions & Answers
    Chris S
    18 March 2017|
    Answer
    Response from gm_dur | Property representative |
    Dear Chris S, I am delighted to see that you found everything Superb. Thank you for your nice comments. Kind Regards, Daniel McDonald Assistant Manager
    0
    Votes
    Eileen F
    9 March 2017|
    AnswerShow all 6 answers
    Response from Chris S | Reviewed this property |
    As far as I know adequate first-person. You are in for a treat xxx
    1
    Vote
    royalMerseyside
    18 August 2016|
    AnswerShow all 9 answers
    Response from Chris S | Reviewed this property |
    Yes they do
    0
    Votes
    Room Tips
    "Ask for a refurbished room worth paying extra for"
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    "Corridors are long and on two floors,,Ask for ground floor rooms near the Reception if Disabled.Steps to the..."
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    "higher floors on south side tend to be least affected by noise"
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    "Split level floors with stairs up to rooms and about half dozen steps up and down to bar and dining room - no..."
    Read review
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