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Hotel Indigo Miami Brickell, an IHG Hotel

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145 SW 11th Street Building 1, Miami, FL 33130-4005
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Traveller (46)
Room & Suite (25)
Videos (1)

About

#86 of 152 hotels in Miami
Location
Cleanliness
Service
Value
The Hotel Indigo Miami Brickell is located within walking distance to Brickell Miami's global financial hub and over 30 of the best restaurants, cafes, bars, shopping and entertainment in the area. The free MetroMover expands our guests convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, American Airlines Arena and Adrienne Arsht Center for the Performing Arts. The free Miami Trolley provides easy access to many Miami attractions while the MetroRail provides easy access to Dadeland Mall, Coconut Grove and other parts of the town. MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station. The hotel is located minutes from the Port of Miami, just 20 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall and the best South Florida Beaches.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Children Activities (Kid / Family Friendly)
Wifi
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English, Spanish

Location

100Great for walkers
Grade: 100 out of 100
112Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
63Reviews2Q+A11Room tips
Traveller rating
  • 33
  • 9
  • 6
  • 6
  • 9
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Popular mentions
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Most Recent
karen19452015 wrote a review Jan 2023
Fairport, New York5 contributions1 helpful vote
Very clean hotel. Waiter in dining room brought check and basically wanted 20% plus 18% service charge for his tip. 38%tip! We needed change and were told to go ask the parking valet. Desk chair in room was broken, shower door didn’t close tightly and water got all over. People at the front desk were very unfriendly. We did ask to see a manager to express our concerns, but it didn’t do any good. Our first and last time staying at this hotel.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karina L wrote a review Sep 2021
New York City, New York5 contributions
Hotel's Favourite
Jonathan at the front desk was incredibly graceful and attentive!! He went above and beyond to assist with all requests, and truly helped make our stay memorable. Great amenities, trendy room, quiet location for being in the city.
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Date of stay: September 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ivonne ganoza, Guest Services / Front Office at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 16 Sep 2021
Thank you your amazing review! we are very proud of Jonathan :) come back soon !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edgar E wrote a review Jan 2023
Hey Mello, thanks for helping out with the early check-in. I had a long flight from Los Angeles and you save my day! Thanks 😊 Can’t wait to explore the city. I’m going to also check out the BRICKELL City Centre mall like you told me.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 1 week ago
Thank you for your glowing review! We are delighted you loved our hotel and that our staff took great care of you during your first trip to Miami. Ensuring guests have the best experience whilst staying with us is a top priority, so we're pleased to hear that you had a smooth check-in experience too. We'll be sure to pass along your kind words to the local hotel team too. Ailsa C. - Hotel Indigo Miami Brickell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diane J wrote a review Jan 2023
Greensboro, North Carolina58 contributions30 helpful votes
The location was fantastic but there were a lot of glitches. When me and my two business partners checked in, they had rooms available for them and not for me. One partner’s room had no a/c and had to get a new room. Some issue with the computer wouldn’t allow me to charge bar, restaurant charges to my room. I had to have someone come to my room to fix the toilet twice. The rooftop bar was supposed to open at 5p. We sat in the bar until 5:40p before someone arrived. It was just unorganized and always something going wrong. Staff were nice and helpful but also seemed put out at times.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 2 weeks ago
Hi, 775dianej. We're sorry to hear that your stay with us didn't meet all your expectations. We hope you will give us another chance to show you that we have more to offer. Thank you for your honest feedback. Aleksandra V. - Hotel Indigo Miami Brickell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen J wrote a review Jan 2023
Newport Beach, California821 contributions113 helpful votes
Central to big name businesses and the upscale Brickell Shopping Center. Long wait for 24-floor elevators. Newly renovated. Barn door to get into bathroom is clumsy and heavy. Water pressure is excellent as it temperature. Toiletries just so-so. Valet parking for $30 a day is mandatory (no self-parking). Walked to nearby delicious cafe for breakfast “I Think She Is.”
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 2 weeks ago
Hi, Karen! It's great to learn that you liked our hotel and found its location convenient for your travel needs. We appreciate your sentiments, and we look forward to welcoming again! Aleksandra V. - Hotel Indigo Miami Brickell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brooklyn T wrote a review Jan 2023
18 contributions1 helpful vote
+1
The front desk staff are not accomodating at all, the phone in the room didn't work so we had to go down to the front desk every time something was wrong (and there was A LOT wrong), the staff didn't fulfill requests made ahead of time like we asked. For example, two months in advance we asked for a bottle of Veuve Cliquot to be in our room when we got there, but it was not. We said something to the front desk staff and they said they would take care of it. We waited an hour and a half and nothing happened so we went downstairs and ate at Mosaic. After dinner we came back up to the room to find a $15 bottle of rose in the room. It was a slap in the face considering it wasn't even the right type of champagne!! Also, there were not Aveda products in the bathroom like pictured on booking.com, hot water didn't work in shower unless you turned the hot water faucet on in the sink, there was a yellow stain on one of the shower towels, dinner server was horrendous and it took an hour just for our pizzas to come out (we spent $250 on two personal pizzas, two appetizers, and a couple glasses of wine), hardware in the bathroom was broken, and the bedframe was much bigger than the actual mattress so we kept hitting our shins on it every time we tried to walk around the bed, and twice our room keys stopped working and had to go back down to the front desk to get them replaced.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
Room Tip: Stay at an actual Intercontinental, not this boutique hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Guest Services / Front Office at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 2 weeks ago
Hi brooklynt142, Thank you for choosing in Hotel Indigo Miami Brickell as your travel partner and for sharing your hotel experience. We make sure that our guests receive the best hospitality and service. I'm sorry about the issues you've encountered with us. Rest assured, I have shared your comments with the hotel management for review and service enhancement. I also sent you a private message to ask for more details about your stay. Your business and visit are appreciated. We all look forward to serving you again so we can provide a better experience. Warmest regards, Rosh D. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhys S wrote a review Jan 2023
1 contribution
My brother and myself stayed here the end of December to watch yet another Clemsoning of Clemson against the better coached Tennessee Volunteers, and celebrate a resounding 31-14 humbling of the “Great” Dabo Swinney at the hands of Josh Heupel and Tennessee’s backup quarterback. Indigo was a great experience, beautiful property, incredibly friendly staff and an excellent location. Walking distance from numerous great bars and restaurants, bay front park, a Publix, and a multi level multi block shopping mall. This will definitely be a place I check out anytime I’m making a Miami trip.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 4 weeks ago
Hi RhysS32. We appreciate the excellent review! It's great to hear that you had an excellent time with us and liked our hotel. We're also glad you found our location convenient for your travel needs and appreciated our staff. We look forward to welcoming you back! Aleksandra V. - Hotel Indigo Miami Brickel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cctravelqueen wrote a review Dec 2022
Atlanta, GA29 contributions11 helpful votes
+1
The front desk staff was extremely attentive and handled requests in a timely manner. I stayed in a suite with 2 queen beds. The room was well appointed. The lighting could have been a bit better but otherwise I had everything I needed for a comfortable stay. I used the gym a few times. Nothing fancy but had all the necessary equipment.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 7 Dec 2022
We appreciate your honest feedback. It's nice to hear that you had a good time and were comfortable during your stay with us. We're also pleased to learn that you appreciated our staff's friendliness and assistance. Thank you. Aleksandra V. - Hotel Indigo Miami Brickell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael W wrote a review Dec 2022
1 contribution
Had a wonderful stay here after an absolute nightmarish AirBnB experience. I initially booked an AirBnB for my stay from Tuesday, June 7th to Friday, June 10th. Let the owner know that I would be arriving late, which he said was OK. Arrived even later (probably around 11:30 PM) than expected due to a flight delay, but was able to check in and get into the room. Room smelled like smoke, was not as pictured, and was filthy. After contemplating a bit with my girlfriend, we decided to file a complaint with AirBnB, get a refund, and go elsewhere. Long story short, the owner called me directly and wished that I "get what's coming" for me, and refused to give us a refund (which I ended up getting after a dispute). But enough about that. I called several hotels in the area, and none would accommodate us this late into the night (it was around 2 AM now), except for the Hotel Indigo. When we got there, we were greeted by a gentleman named Romello who was kind, gracious, and helpful. He welcomed us to the hotel. upgraded us, and gave us some sight-seeing and activity suggestions while he checked us in. Off the check-in alone, we were both relieved to finally have somewhere to rest our heads and impressed with Romello's masterclass in customer service. The room was clean, comfortable, and modern, and the hotel is close to restaurants, grocery stores, and anything else you might need during your stay. The restaurant downstairs had some great food as well. All in all, this was a 180 from the AirBnB experience that we had, and I'm glad we chose to stay at the Hotel Indigo.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 7 Dec 2022
Thank you for sharing your experience with us, Mike. We're glad we were able to help you in your time of need, and we're happy that you chose to stay with us. It's great to hear that you liked our hotel and felt comfortable in the room. Furthermore, we're grateful for your kind words towards Romello, and we assure you that your sentiments were shared with the management team for proper acknowledgment. Thank you! Aleksandra V. - Hotel Indigo Miami Brickell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Markoxx2914 wrote a review Sep 2022
Newcastle, Australia2 contributions
Check in was easy and the staff arranged for us to check in 3 hours beforehand rather than leave our bags with reception. We even got an upgrade. Service was impeccable! Jewell looked after us each time we went for breakfast, being the epitome of American service that we hear is the hallmark of American hospitality. Drinks at the bar were more than generous and well priced; dispelling the myth all hotel bars mark up considerably. Great view and positioning of the pool! Perfect water temp! Great location within walking distance to Brickell shopping, the PeopleMover and the Metroline. It just confirmed to us it was a wise decision to change our hotel from Ft Lauderdale to Miami! Thank you for everything Mark & Keith
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Community Manager, Owner at Hotel Indigo Miami Brickell, an IHG Hotel
Responded 14 Sep 2022
Hi Mark & Keith, thank you for your glowing 5-star review! We’re so happy to hear that your early check-in went smoothly, with an upgrade as an added bonus. Our staff strive to provide a signature approach to hospitality, therefore, we're so happy to hear that Jewell and the rest of our friendly team could help to make this an enjoyable stay through exceptional customer service. Your kind comments are very appreciated and will be shared with hotel management. It sounds like you enjoyed a wonderful time at the bar and in the pool, and we’re thrilled to hear that your expectations were met. We understand the importance of being in an ideal location for shopping, entertainment, transport, and everything else that the city has to offer, so we’re pleased to receive your great feedback about this. There are many hotels to choose from and we’d like to thank you for choosing ours. We look forward to welcoming you back, next time you’re in the city! Sabrina P. - Hotel Indigo Miami Brickell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$235 - US$348 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
140
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HOTEL INDIGO MIAMI BRICKELL, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 102 Photos (FL) - Tripadvisor

Frequently Asked Questions about Hotel Indigo Miami Brickell, an IHG Hotel
Which popular attractions are close to Hotel Indigo Miami Brickell, an IHG Hotel?
Nearby attractions include Blue Martini Brickell (0.2 km), Mary Brickell Village (0.3 km), and Blackbird Ordinary (0.4 km).
What are some of the property amenities at Hotel Indigo Miami Brickell, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Indigo Miami Brickell, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Miami Brickell, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Miami Brickell, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Indigo Miami Brickell, an IHG Hotel?
Conveniently located restaurants include Toscana Divino, Baires Grill, and SuViche.
Are there opportunities to exercise at Hotel Indigo Miami Brickell, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo Miami Brickell, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Miami Brickell, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Miami Brickell, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo Miami Brickell, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.