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Mandarin Oriental, Miami

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Traveller (1305)
Room & Suite (673)
Pool & Beach (187)
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Overview
  • Excellent72%
  • Very good18%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“brickell key”(167 reviews)
“la mar”(130 reviews)
“private beach”(83 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Mandarin Oriental, Miami
Special Offer: Complimentary 3rd Night
Offers from Mandarin Oriental, Miami
Special Offer: Complimentary 3rd Night
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,751)
There are newer reviews for Mandarin Oriental, Miami
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2,177 results
Traveller rating
1,517
389
154
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1,517
389
154
63
54
Show reviews that mention
All reviewsbrickell keyla marprivate beachman made beachazul restaurantsouth beachperuvian restaurantturn down serviceroom serviceluxury hotelpool staffin room dininglarge balconyoverlooking the baypool sidelobby barbeautiful property
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661 - 665 of 2,177 reviews
Reviewed 7 April 2016

Wonderful hotel with incredibly good service in every department. Very comfortable rooms with the most comfortable hotel bed. Nice pool, relaxing beach, though not a swimming beach if that is important to you. Great restaurants on site, walkable to others. If it's in your price...More

Review collected in partnership with this hotel
Thank Ruby2Salisbury
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded 20 May 2016

Dear Ruby2Salisbury, Your kind words mean so much to our entire team. Thank you for sharing your feedback. Looking forward to your next stay with us. Kind regards, Clifford W. Atkinson General Manager Mandarin Oriental,

Reviewed 6 April 2016

Attended a wedding - Friday dinner, Saturday night ceremony and reception, Sunday brunch. The hotel is truly deserving of its 5-star rating. Rooms, food, service, staff, gym, spa: everything was excellent, personalized and done thoughtfully.More

Review collected in partnership with this hotel
Thank David R
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded 20 May 2016

Dear David R, Thank you so much for your wonderful review from the recent wedding and reception you attended at Mandarin Oriental, Miami. . We truly appreciate your compliments about the room, level of service, dining options, spa and fitness center. We hope you'll visit...More

Reviewed 5 April 2016

It is a very well located for business or pleasure. The staff is extremely attentive, friendly and efficient. The Concierge service is perfect and our stay was a remarkable experience full of good memories. Our suite had great view and two balconies. It also has...More

2  Thank npppan
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded 19 May 2016

Dear Nppan, It is always a pleasure to receive such excellent feedback from our guests. Thank you very much for your recent visit to Mandarin Oriental, Miami and for taking the time to share your feedback. We are delighted that you enjoyed your visit and...More

Reviewed 5 April 2016 via mobile

We went to the mandarin for a business breakfast and it was very good. Terrasse is very nice, large food selection from vienoiseries, fruit, juices, tarts etc .,, Staff is professional and very helpful when you need assistance. I recommend it ! Make sure to...More

Thank Christophemiami
Reviewed 5 April 2016

Let me start by saying that the property is beautiful, the rooms were clean and although a little less modern that other Mandarin hotels, still very very very nice. I was incredibly disappointed by the staff and I would never go back for that reason....More

Thank Rachel K
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded 19 May 2016

Dear Rachel K, Thank you for your review. As General Manager of Mandarin Oriental, Miami, I am dismayed to read this review as it seems so out of character of our hotel and out of place against the many positive reviews on Trip Advisor. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$264 - US$692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Miami
#2 Spa Hotel in Miami
#2 Business Hotel in Miami
#4 Family Hotel in Miami
#4 Romantic Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$264 - US$692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Miami
#2 Spa Hotel in Miami
#2 Business Hotel in Miami
#4 Family Hotel in Miami
#4 Romantic Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (673)
Pool & Beach (187)
Dining (178)
Amenities (88)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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lisaannello
21 April 2018|
AnswerShow all 4 answers
Response from orientsailor | Reviewed this property |
No, there really isn't a beach nearby. The hotel is next to the water but it is for boating.
0
Votes
Diseyn
13 January 2018|
Answer
Response from Pakax | Reviewed this property |
I suppose it is possible but i do not think they provide ashtrays.
0
Votes
Fidelio11
30 December 2017|
AnswerShow all 2 answers
Response from ginapalmbeach | Reviewed this property |
Unfortunately not. It has lovely grounds with it's own private beach overlooking the Bay, but not tennis courts. You can however, walk around the entire island which is great excise for a morning walk with beautiful views... More
0
Votes
Room Tips
"Ocean view"
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"Bay view room"
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"The junior suite is perfectly situated for a phenomenal view of Miami"
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"The sixth floor is the lowest level with guest rooms. The front desk is on"
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