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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#7 of 156 hotels in Miami
Location
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Service
Value
2023 Travellers' Choice Best of the Best
Set on the stunning views of Biscayne Bay and downtown Miami, The Elser Hotel captures all the energy and vibe of the city while you experience breathtaking sunrises.
Sitting just steps from must-see museums, sprawling parks, Art Deco South Beach, Miami Design District, and Wynwood, high-end dining, shopping options, and world-renowned nightlife, The Elser is a destination tailor-made for the refined traveler who views travel not just as a trip, but as an extension of their life experience.
The Elser Hotel & Residences offers a cutting-edge oasis in the cosmopolitan heart of Downtown Miami. It's iconic design sets the stage for an unforgettable experience, social epicenters where the pulsating worlds of art, music, fashion, and design meet lifestyle luxury. The Elser is AN EXPERIENCE BEYOND ACCOMMODATION. With 646 amenity-rich rooms including 306 spectacular suites adorned with gorgeous floor-to-ceiling window views of the Miami skyline and Biscayne Bay, luxurious bathrooms, fully equipped kitchens, The Elser Hotel & Residences is designed to exceed your expectations. You’ll find everything you need here, with an array of fine amenities available in every room.
ROOMS & SUITES FEATURES: Studio guestrooms and 1, 2, and 3-bedroom Suites with private balconies. Floor-to-ceiling windows with views of the Miami skyline, and unobstructed views of Biscayne Bay and the Atlantic Ocean. Fully equipped kitchen. Washer and Dryer. Coffee machine. Premium bed linens. Signature premium bathroom amenities.
COMMING SOON: Lobby Bar/ Signature Restaurant by Jaguar Sun / Coffee Lounge onsite by Domino Cafe
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Patio
Babysitting
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Poolside bar
Rooftop bar
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View
City View
Languages Spoken
English, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
134Restaurantswithin 0.5 km
26Attractionswithin 0.5 km
398 NE 5th St, Miami, FL 33132
E-mail hotel
Getting there
College/BaysideMiami Metromover3 min
Freedom TowerMiami Metromover3 min
Car HireSee all Miami car hire
89Reviews3Q+A18Room tips
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After the amazing reviews we were really excited to stay at the Elser Hotel. We arrived late due to a delayed flight and staff were lovely and worked quickly to get us checked in. The room was amazing, a one bedroom bayview suite. Staff: The majority of staff were amazing and go above and beyond. They always greeted you and asked if you need any help and they knew the best spots to go. Room We had a one bedroom bayview room on the 19th floor. The room was really spacious with a separate kitchen/living area and a bedroom. The kitchen was good with a large fridge freezer, oven, microwave and coffee machine. The only thing missing was cooking utensils, though we didn't need them. The bathroom was large, though limited shelves inside. We had an ADA room and the shower was difficult as it would soak the entire bathroom. Balcony had amazing views over bayside and downtown, which was bliss to have in the mornings and evenings! It was really good too as we could see our cruise ship from the room. Facilities The gym is massive with lots of equipment available and the pool huge! The pool deck is so good and relaxing with a bar with amazing staff. The only thing I would say is that when the hotel is busy it will be hard to get a lounger as there isn't many. They also had fitness and yoga classes available during our stay which was really good. Reception area is nice, well designed and comfortable. It does currently feel it's missing something, however I think when Jaguar Sun opens it'll improve the feel. The art inside the lifts is pretty cool. Service: Check in was brilliantly done and quick. I had emailed earlier in the week to have the sofa bed made up on arrival as we were arriving late. Unfortunately we arrived to it not being made up, but called check in and they sent someone up within 10 minutes. Staff at the front desk varied between amazing and couldn't do enough for you and one or two who just didn't seem bothered to be there (though they still got the job done). Housekeeping when done was really well done everyday and they kept the room so clean and tidy. Though getting the room serviced seemed to be variable in the day, one day we went out for 5 hours from 10am and came back to it not yet being done. Location: It's actually so handy for a lot of things in downtown, Bayside is just across the street, lots of stores in the area around and so close to the cruise port. Overall: We really enjoyed our stay at the Elser Hotel, management did reach out after some minor issues (honestly so minor I didn't expect them to) and were brilliant at listening and sorting things. We would definitely stay again! It's an amazing pre or post cruise hotel and I'd def recommend giving it a try. …
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: The conceirge staff are a fountain of knowledge, so if you want to know anything just ask them!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
The service in this hotel was beyond belief! Everyone we came in contact with could not have been nicer or more helpful. We were upgraded to a suite that was absolutely gorgeous. Unfortunately, we were only there for one night. I wanted to live there! The location is across the street from all the action. We were leaving on a cruise and could see our ship from our balcony. The Elser is the only hotel I will stay at in Miami from now on. I highly recommend this hotel.
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Always an elevator ready for you due to their automated system.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luis Bonillo, Guest Services / Front Office at The Elser Hotel & Residences
Responded 18 Jan 2023
Dear Mrs. Townzen, thank you for recommending us to other travelers, we are thrilled that you love our property, and we exceeded your expectations with our staff, come back to visit and stay more nights!, you have now a home away from home when in Miami. Once again THANK YOU!! See you soon, Luis Jesus Bonillo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has my highest recommendation. They are studio apartment hotel rooms. Very well appointed. Spacious. Stunning views of Biscayne Bay and downtown Miami. Great staff throughout. If you have the opportunity to stay here, I’d recommend it.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This hotel is in a superb location in Miami. Close to the bay, cruise port for travel, near public transport (that's free), and right across from shops, restaurants etc and near the Arena. The hotel pool deck has a fantastic view. Pool is great and has a giant screen. Service by the staff was amazing. Rooms have balconies for fresh air. Spacious rooms with kitchen facilites and the most comfortable beds. I could not recommend this place more highly!!
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This was our first time staying at The Elser Hotel in Miami. We came to visit for a surprise birthday celebration. Fernando welcomed us with high energy & hospitality. We loved everything about the hotel & we will definitely be back!!!
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: We expected there to be another restaurant open for dinner but the only option to purchase food &...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We absolutely love this hotel. Anytime we come to Miami, this is where we stay. This is our third stay here, in less than four months. Perfect location. Directly across from the Kaseya Stadium and Bayside Marketplace. The amenities are top tier. The staff is friendly, professional and attentive. Most importantly the hotel is immaculate and smells amazing. We will be back soon!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Events at the Kaseya Center will impact rates and traffic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Excellent hotel! The amenities, the incredibly kind and helpful staff, the cleanliness, and just overall accommodations at this hotel were top tier. In excellent location as well. Would book again and again anytime visiting Miami.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Awesome plce to go with a bunch of friends that has a quasi home and hotel feel. The services were top quality and the people were extremely accommodating. The service at the poolside was effortless, and the gym is really big with standard equipments.
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The beds and pillows were the most comfortable we've ever had. Fitness center was Santa's, everything you could need. The pool area was relaxing and a great place to chill. Our room had an amazing view. The hotel staff was very attentive. I would definitely stay again.
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Date of stay: May 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This was by far the best hotel experience I’ve had in a while. The service was exceptional and everyone was very friendly and welcoming. Fernando was the concierge and went above and beyond to make sure my friend enjoyed her weekend. I will definitely be back.
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$231 - US$367 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
646
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Claim Your ListingTHE ELSER HOTEL & RESIDENCES: UPDATED 2023 Reviews, Price Comparison and 306 Photos (Miami, FL) - Tripadvisor
Frequently Asked Questions about The Elser Hotel & Residences
Which popular attractions are close to The Elser Hotel & Residences?
Nearby attractions include Bayside Marketplace (0.3 km), American Airlines Arena (0.3 km), and Gesu Catholic Church (0.4 km).
What are some of the property amenities at The Elser Hotel & Residences?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Elser Hotel & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Elser Hotel & Residences?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Elser Hotel & Residences?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Elser Hotel & Residences?
Conveniently located restaurants include Biscayne Tavern and Grill, CVI.CHE 105, and Pollos & Jarras.
Are there opportunities to exercise at The Elser Hotel & Residences?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Is The Elser Hotel & Residences located near the city centre?
Yes, it is 0.3 km away from the centre of Miami.
Are any cleaning services offered at The Elser Hotel & Residences?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at The Elser Hotel & Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Elser Hotel & Residences?
The staff speaks multiple languages, including English, Spanish, and Portuguese.