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Holiday Inn Port of Miami-Downtown, an IHG Hotel

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340 Biscayne Boulevard, Miami, FL 33132
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About

#80 of 152 hotels in Miami
Location
Cleanliness
Service
Value
Enjoy your stay near the Port of Miami The Holiday Inn Port of Miami-Downtown is six minutes from Port of Miami and is close to top destinations like the FTX Arena and activities in South Beach. Dine in with a beverage on-site at Marina's Bar & Grill (located in the lobby) or cross the street for a variety of restaurants, retail shops, attractions, tours & more at Miami's most visited attraction, Bayside Marketplace. The Complimentary Metromover station behind our hotel makes it easy and convenient to see the Downtown Miami & Brickell area. After eventful days of exploring Miami, retreat to our well-equipped modern accommodations. We welcome you to enjoy, share, and save with our great specials & packages designed to make the most of your time in Miami at the Holiday Inn Port of Miami Downtown!
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Marina View
Languages Spoken
English, Spanish
Hotel links

Location

Full view
100Great for walkers
Grade: 100 out of 100
143Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
2979Reviews180Q+A100Room tips
Traveller rating
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timbit_c wrote a review 3 Dec
Toronto, Canada13 contributions14 helpful votes
Adequate lodgings. Has a laudry on 3rd floor. (2 washers, 2 dryers) that is why we booked there. Cost is $2.50 per wash & $2.50 per dryer. Close to the Port. 5min drive, if it's not busy. Would stay here again if the cost was warranted. Buffet breakfast works out to $25 per person, not worth it in my opinion but my husband is diabetic. Possible to walk to the terminal from the hotel, through the Bayside Marketplace if you can walk a good 20-30 minutes in the heat. There is a Ross on the next block if you need or want to shop.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Port can be brutal to navigate when more the one ship is in port. Uber/Lyft suggested. We jumped...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 6 days ago
Thank you for your review. We are happy to hear you found your recent stay with us to be agreeable. It is also great to hear you enjoyed our prime location in Miami, and found it close to the Port and Terminal. We apologize if you felt that the value of the buffet breakfast was too high; we try to offer a variety of options to accommodate different dietary needs and preferences. We hope you had a pleasant overall experience with us and that you'll choose to stay with us again the next time you're in the area for an even better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judi-Bill wrote a review Nov 2022
White Bear Lake, Minnesota89 contributions27 helpful votes
Hotel's Favourite
This hotel in across the street from the Bayside Market Place, a huge mall with shopping, restaurants, excursions and entertainment. So much to see and do. Hotel is older and could use an update, however, the people are so friendly, rooms are spacious and very clean. Call the hotel directly to get the best price, they are less expensive than surrounding hotels.We had dinner an drinks at the Marina grill. Very good food and service. Breakfast buffet is served and they have a large assortment of breakfast items. Coffee is good also. We always stay there before we cruise. Port of Miami is 1.4 miles away. Uber to the port, much cheaper than a taxi.
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Date of stay: October 2022
Value
Location
Service
Room Tip: Ask for a room facing the water, so relaxing to watch the ships go by.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to leave this wonderful review, Judi-Bill! We're so glad to hear that you had a positive stay with us at Holiday Inn Port Of Miami-Downtown! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wthomas923 wrote a review 2 Dec
Clermont, Florida30 contributions41 helpful votes
Check in was easy, friendly, helpful. The elevators were not air conditioned, and they smelled bad. When you arrive at your floor and step off the elevator, also not air conditioned, also smell bad. We only spent one night, but it was awful, the walls are paper thin and we could hear the party going on in the next room ALL NIGHT long. So no privacy whatsoever. The bathroom is so small only one person at a time can use it. Food at the restaurant, meh. Go out to eat for sure. The included breakfast that we had paid in advance for, not worth it. When I wrote the review for IHG, I heard back from the front desk manager, Mayra G Camacho, who didn't have anything to say except 'hope you'll try us again'. For $350 a night, I will definitely NOT stay here ever again.
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Date of stay: October 2022
Room Tip: find another hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 4 days ago
Dear Guest, We sincerely regret the negative experience you have expressed and look forward to communicating with you further to correct it. Please kindly contact our General Manager Raul Pino directly at raul.pino@aimhosp.com who looks forward to your message. In the interim, safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rmot2016 wrote a review Nov 2022
Illinois27 contributions8 helpful votes
We stayed here before our last cruise. The hotel staff were very helpful and considerate. The desk people were exception helpful in getting us information on where to shop the morning before the cruise and setting us up with transportation to the ship at a reasonable rate. Taxi would have been twice what we paid.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 2 weeks ago
Thank you for sharing this glowing review, rmot2016! We are delighted to hear about your experience at Holiday Inn Port Of Miami-Downtown! We truly appreciate your kind words regarding our cleanliness and team. It's wonderful that you felt valued by each member of our top-notch staff. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OZS_ATW wrote a review Nov 2022
Budapest, Hungary2586 contributions620 helpful votes
This hotel has great location. The staff was nice. Since there is a PCR lab on the groundfloor a lot of people move in and out during the day. The common restrooms were very dirty and smelly and they did not pay attention to them at all.
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Date of stay: September 2022
Value
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 2 weeks ago
We appreciate you taking the time to leave us this feedback. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LukeLawrence wrote a review Nov 2022
Nuneaton, United Kingdom190 contributions73 helpful votes
This hotel is perfectly located in Miami Downtown, directly opposite the bayfront shops and a short work to the Arena and a very short uber to the port if catching a cruise. The lobby area is bright, clean and open with a small market and vending machine area and a number of reception desks. There are dozens of sofas and areas to chillout. A prompt concierge was always available. The rooms were huge with a great view over bayfront park to the port, 2 double beds plus a sofa bed, a large desk and a tv stand/unit that included mini fridge, microwave and coffee machine. However, everything about the room was a little shabby and could do with an overhaul. They are having work done on the lobby and pool area so hopefully this is part of a plan to update the hotel as its location is perfect and the iconic retro exterior suits Miami. We didn't eat or drink here so i have no comments other than the location and look of the marina bar and grill is great right at the font of the hotel, accessible from the street of hotel lobby. The staff here work tirelessly and are always available to help!
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 3 Nov 2022
We appreciate the feedback, Luke. While we're happy you appreciated our perfect location, clean lobby area, friendly staff, spacious rooms and beautiful views, it's unfortunate the condition of our rooms didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our management team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Corina G wrote a review Sep 2022
61 contributions17 helpful votes
+1
My family stayed at this hotel a few years ago and really enjoyed it, so we opted to return for our one night trip to Miami. A few points were still impressive- amazing views, quick and seamless check-in, great location, restaurant onsite. We enjoyed using the pool during our first visit years ago, however it it was shutdown and out of use this trip. This was not a surprise because when we booked a month prior, the website clearly stated the pool was not in service, we just hoped it was fixed by our trip. Overall, the hotel is in pretty poor condition. It really needs to be renovated to keep up with the higher quality hotels and AirBnBs which are available in 2022. We ordered dinner from the restaurant and after waiting nearly 45 minutes, the waitress offered my family what seemed to be complimentary drinks for our trouble. Imagine our surprise when we saw an extra $15 charge on our receipt for the drinks. Kids eat free, but with the price of the drinks and just two adult meals, our check was over $50. Check out in the morning was easy. The "valet " parking is really just a small, flat lot behind the building that is pretty inconvenient to access because you have to push your luggage rack along the side of the hotel to the lot in the back, and load up while blocking other guests trying to enter and exit the lot. The fridge was dirty, so we chose to trash the few perishable snacks we brought for the next morning. Lastly, the shower was completely stopped up, so when you ran it the tub filled with water- totally gross! Naturally, we chose not to take a shower and waited until we hit our cruise ship the next morning. Overall, this was an uncomfortable and disappointing stay. We will not return.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 28 Sep 2022
Thank you for your feedback. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RussK524 wrote a review Aug 2022
8 contributions1 helpful vote
+1
I travel all over the country for business. This is the WORST room I've ever had. Let's start with the AC, or lack thereof. It was a bit warm when I arrived, the thermostat said 76. I set it to 70. I stayed there 2 nights and it never got any cooler. Now, let's talk about the room. When I say small I mean SMALL! No desk, no mini fridge, no microwave. Only a small round table which held the coffeemaker, , one chair that looks like it was bought at a yard sale and a small dresser from the 90's. The bathroom door won't open all the way because they had to squeeze a towel rack in there and that ended up behind the door. There was a 2 inch lip between the room and bathroom that I tripped over numerous times. How they haven't been sued yet for someone tripping in the dark, falling down and injuring themselves is beyond me. I have pics of all of this. The website says "Parking Available." And it is. Valet parking at $30 a day. Very misleading. The location is great. Staff was friendly. Lobby was nice. That's it. That's all it offers. Stay ANYWHERE else but here. I have about 5 more trips down there this year and they won't see a dime of my money again.
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Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 26 Aug 2022
Thank you for taking the time to share your feedback, RussK524. While you appreciated our friendly staff and convenient location, it's disheartening your stay with us was disappointing. We strive for quality so it's unfortunate that our temperature control system and your room furnishings didn't meet your expectations. We also regret that our parking services and value was less than ideal. We'll be sure to discuss your concerns with our management team so we may improve moving forward. We hope to host you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jebhart62 wrote a review Aug 2022
Venice, Florida30 contributions48 helpful votes
Stayed at this hotel due to proximaty to cruiseport and Bayside park / marketplace. The location is excellent but, many other hotels in the area a block or two further that would be far superior. This hotel was very disappointing from the moment of arrival with a dishoveled front lobby, to a pool with no water in it, to unkept rooms. I would not recommend this hotel.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 25 Aug 2022
We appreciate the time you’ve taken to share your feedback. Although we’re delighted to hear that you enjoyed our location, it’s disappointing to hear that you weren't completely satisfied with our accommodations. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Byron wrote a review Aug 2022
Detroit, Michigan247 contributions13 helpful votes
My wife and I stay at the Holiday Inn Port of Miami the night before a cruise. We arrived at noon hoping to be able to check in our room early as we had driving from another state. No such luck. But they let us bring our bags in a store behind the desk. We were able to valet park. We ate at the restaurant and my wife walked across the street to a nail place to get a pedicure till our room was ready. We got a king room facing the bay on the highest floor so the view was amazing. The room was ok and kinda basic for the price. Upgrades are needed, especially in the bathroom. The curtains just fell down overnight which was odd. The view was the best thing about the room. I chose this hotel because of its proximity to the cruise port. The staff was GREAT. The lobby is very nice and plenty of things to do in walking distance. Valet parking attendants were very helpful. Not sure if the hotel was worth the nightly charge but I guess your paying for the location more than anything. The valet parking fee is the cheapest of the hotels in the area.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Happiness13892343536, General Manager at Holiday Inn Port of Miami-Downtown, an IHG Hotel
Responded 3 Aug 2022
We appreciate the feedback, Byron H. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our gorgeous views, location, and interacting with our team despite the problems you had. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$202 - US$353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn port of miami downtown hotel miami, holiday inn port miami downtown, holiday inn miami, miami holiday inn
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
200
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HOLIDAY INN PORT OF MIAMI-DOWNTOWN, AN IHG HOTEL: UPDATED 2022 Reviews, Price Comparison and 1,226 Photos (FL) - Tripadvisor

Frequently Asked Questions about Holiday Inn Port of Miami-Downtown, an IHG Hotel
Which popular attractions are close to Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Nearby attractions include Bayside Marketplace (0.2 km), American Airlines Arena (0.4 km), and Bayfront Park (0.5 km).
What are some of the property amenities at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Conveniently located restaurants include CVI.CHE 105, Pollos & Jarras, and El Sitio Coffee Bar.
Are there opportunities to exercise at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Port of Miami-Downtown, an IHG Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Miami.
Are any cleaning services offered at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Port of Miami-Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Port of Miami-Downtown, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.