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I have stayed at this hotel about four times in the past five years on the way to the Caribbean. I always liked this hotel's location, amenities and actually their restaurant food, spare for the coffee (honestly, they should use Peet's). This time I was...More
1 Thank emanuelama2014
Response from DCesario, General Manager at Miami Marriott Biscayne BayResponded 19 December 2016
Thank you so much for taking the time to share your review about our hotel, and to let us know how well taken care of you were throughout your stay with us. We are so happy to hear that you had a pleasant...More
The service at this hotel is excellent! Great staff, especially Yazdi!!! The rooms are really comfortable and have a great view. The hotel is close to everything, restaurants around the area are nice. Special thanks to the security staff, they helped me track a package...More
Response from DCesario, General Manager at Miami Marriott Biscayne BayResponded 14 December 2016
We love hearing that a guest felt well taken care of throughout their stay with us, and that you were pleased with your overall stay with us!
Thank you for highlighting the wonderful service you received, especially from Yazdi, and that you really...More
It was a pleasure to get a good service by Yazdi.
Very professionnal and Kind person. If You Have some delivery waiting fir You at The Hotel from UPS DHL... Yazdi Will bring your Box at your room.
Response from DCesario, General Manager at Miami Marriott Biscayne BayResponded 11 December 2016
We are happy to hear that you were very pleased with the service you received while here with us, especially highlighting Yazdi's very professional, and kind service!
We strive hard each day to make each guest feel welcomed and well cared for, and...More
This review is of the Illy coffee shop within the Marriott Miami Biscayne Bay. If you're staying at the hotel or are in the area, this is the best place to stop by for a great tasting coffee and/or a delicious bite to eat. In...More
1 Thank christihernandez1223
Response from DCesario, General Manager at Miami Marriott Biscayne BayResponded 10 December 2016
It is so nice to receive feedback from our neighbor who visits our Illy Coffee Shop so frequently!
Thank you for being such a loyal customer and for taking the time to share your review.
The fact that you receive consistently efficient and...More
Our organization recently held a conference event at this hotel. The accommodations and hotel staff support were excellent. A special thank you to the team that helped make our conference a successful event. Our members were very happy! Thanks to John, Kelly, Chef, Cathy, Mirva,...More
Thank Jennifer W
Response from DCesario, General Manager at Miami Marriott Biscayne BayResponded 8 December 2016
Dear Jennifer W,
It is great to hear that you had a good stay, and successful conference here at the hotel, and that you felt our team made all the difference!
We are happy to know the support was excellent, and that all of your...More