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We stayed here before a cruise leaving out of Miami. The view of the bay was spectacular. Check-in was a breeze and of course we collected our coveted cookies!!! It was nice to watch the sun rise and set on our short stay here before...More
Stayed here one night before a cruise out of Miami. We were there very early in the morning and room was not ready. They did everything they could do to accommodate us. The room had been utilized by a wedding party the night before. When...More
2 Thank 10Karen15
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 21 March 2018
Thank you for your feedback. We are sorry the room was not available for your early arrival. However, we are very happy to hear you had a wonderful stay with us and enjoyed our cookies. We hope to have you visit again soon.
It was nice, check in is early though but plan your day after you have checked in. The residence tower associated with this hotel but we opted for an upgraded room also near the smaller tower. but altogether the stay wasn't bad
We made this reservation as a one day stay as we were going on a cruise to Cuba. We made arrangements a head of time for early check in as we usually do as high status members without issue, becasue we had an early flight....More
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded today
Thank you for your recent review. We are sorry the check-in time did not meet your needs and that a room was not available for your early arrival. As well, I regret that you encountered an issue with the view and smell in your room...More
The rooms over looking the bay are wonderful. The pool area is very large and comfortable. Having the mall connected to the hotel is very convenient. Several restaurants are in the mall and the food was very good. The free trolley goes all around Miami...More