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1000 NW 42nd Ave, Miami, FL 33126
13 people are viewing this hotel
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Traveller (623)
360
Panoramas (6)
Room & Suite (333)

About

#77 of 151 hotels in Miami
Location
Cleanliness
Service
Value
The Regency Miami Airport by Sonesta is a boutique hotel offering a perfect location near the Port of Miami area, just five minutes from Miami International Airport, near Spectrum Aesthetics and the Dolphin Mall. Guests arriving at the hotel, step past an understated vintage façade framed by tropical gardens into a vibrant lobby area featuring an airy, open design and elegant regency-era décor and ambiance. Our 176 dog-friendly rooms and junior suites have been recently refurbished and updated with every modern comfort.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Airport transportation
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
Dishwasher
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
2633Reviews131Q+A100Room tips
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swilks666449 wrote a review Nov 2022
1 contribution
Really bad service. Over promised and under delivered. No shuttle service. No internet. Room was not cleaned. No bellman service. Only one restaurant staff. Service was slow. Breakfast options limited. Front office staff was unfriendly and unhelpful. Bed linen did not appear to be clean. They are old and dingy. That was my second stay there and the first was Bed and the second was worse. The deposit that was held on the room is still not released. Even after my husband and I contacted the hotel. They were very unhelpful with this also...Never again.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew S wrote a review Sep 2022
Sevierville, Tennessee27 contributions45 helpful votes
Hotel's Favourite
We booked this hotel last minute after realizing coming off a cruise we’d be without a place to stay until check in at an Airbnb. It was poor planning on our part but when we called and we’re told they had availability we scooped it right up. The check in process was simple and quick and everyone we interacted with was super nice. We would recommend this for anyone staying overnight before taking a flight somewhere.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 11 Sep 2022
Dear AStelz31, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us. Warm Regards, Your Regency Miami Airport Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spinniecur wrote a review Nov 2022
Curaçao87 contributions136 helpful votes
Needed last minute an hotel near the airport. From e-mailing the hotel about the pick up at the airport till the drop off, al went smoothly and friendly service I read it was recently refurbished, you definitely notice this. Also great bar in the hotel and a latin place very nearby to have sometihing to eat (fish mainly) and drink. Defintely recommend this place if you look for a great value/location combination. If you are looking for 4 or 5 starts with a price triple as the Regency go somewhere else.
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Date of stay: October 2022
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 2 days ago
Dear Spinniecur, We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! We will be looking forward to the opportunity of welcoming you back in the near future. Warm Regards, Your Regency Miami Airport Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
btdugan wrote a review Nov 2022
Marathon, Florida359 contributions56 helpful votes
The hotel is nicely done, with large rooms and desks, etc., and the restaurant/ bar is right off the pool if you want a drink to sit by the pool (lots of tables and chairs, lounges etc. The staff was excellent and attentive, and check-out was a breeze. Also, it is a straight shot up the road to connect to the street where all the rental car companies are, and across the street a great breakfast spot -- Latino Cafe. Whether for a stopover or longer stay, you can't go wrong here.
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Date of stay: November 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 2 days ago
Dear btdugan, We appreciate you taking the time to review our hotel. Thank you for your comments and your rating of the hotel. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! We will be looking forward to the opportunity of welcoming you back in the near future. Warm Regards, Your Regency Miami Airport Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
doomeus wrote a review Nov 2022
New York City, New York1 contribution
Had to stay for an overnight flight. Was convenient and quick to book at 10pm. No hassles, nice place and close to airport. Cool pool for the kids if you have kids. Big grand piano in the hall they let my kid play a a few tunes. Thanks regency!
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 5 days ago
Dear Doomeus, We appreciate you taking the time to review our Regency Miami Airport by Sonesta. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are certain that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! We will be looking forward to the opportunity of welcoming you back in the near future. Warm Regards, Your Regency Miami Airport Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stanwich wrote a review Nov 2022
Greenwich, Connecticut62 contributions66 helpful votes
The first impression was way less appealing than what I expected when booking. Everything is run down and makes the impression of being (sporadically) under renovation. The elevator is extremely slow and so is the wifi. The room featured exactly one towel per person. If you want a good night sleep before a travel day - DON'T stay here. The A/C unit will be so loud you could barely rest. Never again.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: don't book it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 4 weeks ago
Dear stanwich, We are extremely sorry to hear that your stay did not meet your expectations and we thank you for taking the time to share your concerns with us. Regarding your comments on our facilities, we are happy to share that the hotel is currently under new management and we are working on a comprehensive renovation project to enhance our features and services. We truly hope that we can see you again and enjoy our new features. Sincerely, Regency Miami Airport Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donna wrote a review Oct 2022
Overland Park, Kansas131 contributions19 helpful votes
We came here the night before our cruise. It is definitely not like the pictures. The bar area smells like stinky feet. The elevator was broke so we had to drag our luggage up the stairs. There was only two towels and three flat pillows. The floor was wet, I think the fridg had leaked water from it. It was a place to lay our head before our cruise but for $136.00 not worth it. No shuttle to cruise ships .
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 4 weeks ago
Dear donna092567, We are extremely sorry to hear that your stay did not meet your expectations and we thank you for taking the time to share your concerns with us. The experience you described is not characteristic of the level of service we strive to provide. We can assure you that we will discuss these concerns with the team to rectify moving forward. Regarding your comments on our facilities, we are happy to share that the hotel is currently under new management, and we are actively working on a comprehensive renovation project to enhance our features and services for you. Your feedback is greatly appreciated as it helps us to identify our challenges and to make the necessary changes to ensure an optimal customer experience for our guests. We look forward to welcoming you back soon. Sincerely, Regency Miami Airport Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guearro R Jackson wrote a review Sep 2022
1 contribution
I staying at the regency for over 30year every time I go to Miami but this time was totally different with this new management the rooms them was so updated clean the rooms lock has been change the new staff from front desk is so helpful know like many year ago I spoke with the new management the lDy was very pleasant and friendly the pool know is very nice the next step they have to do is start back the buffet breakfast is very important I spoke with some guest from there that was the only concern the breakfast buffet style the variety they use to had but on the other side everything was ok rooms smell clean no cigarette smoking I was there in octuber and return on November 2021 and also on June and retur in July and it was stil good also is hard to get true reservation or booking you have to go true front desk to make your reservation hoping that that wil Chang soon wil surely retur soon thank you faithful guest for a long time
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 17 Sep 2022
Dear guearroricardoj, Thank you for coming back to the Regency Miami Airport. Once again, thank you for your comments which help us on identifying our areas of improvement. It is most appreciated. We will be looking forward to your prompt return. Regards, Regency Miriam Airport Guest Services Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cander237752 wrote a review Aug 2022
Miami, Florida1 contribution
The Rooms were Clean and the Staff were Friendly and Courteous. Restaurants are within walking distance and delivery of food is available. Note, Parking onsite, but may not be free (inquire on rates prior to travel). My stay was short, so unable to comment on maid service (not needed). I prefer to avoid carpet because of allergies, but that comes at a premium. The rooms were clean and no bad carpet odors. Only 10 minute drive to Downtown Miami.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 15 Aug 2022
Dear cander, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we possibly can. If you are traveling to our area again soon, please do not hesitate to call us. Warm Regards, Your Regency Miami Airport Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nick wrote a review Aug 2022
New York City, New York2 contributions
The hotel is decent but there were ssues with the bar and restaurant. When we booked our reservation we read that breakfast is included or you can pay to have breakfast included. But it isn't. In fact, when we arrived at breakfast the buffet wasn't set up. There wasn't even any coffee. When we spoke with the server he said that this was due to COVID. However, if you read the reviews from other guest you will see that they had a buffet available during the pandemic. The staff members in the restaurant and at the bar were not friendly. I recommend that management improving the working conditions of their employees. Happy employees equals happy customers.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Customer Services, Guest Services / Front Office at Regency Miami Airport by Sonesta
Responded 8 Aug 2022
Dear Nicole D, Thank you for taking the time to share your comments in regards to your recent stay with us. It was a pleasure having you here as our guest and your feedback is greatly appreciated. We are extremely sorry for the misunderstanding regarding our breakfast offering. At this time, we do not offer a breakfast buffet and this has been clearly shared with our booking agents. We will gladly follow up with them once again, so situations such as these are avoided in the future. Nicole, one of our key priorities is to provide a friendly and courteous service. We apologize that the quality of service provided by some of our staff did not quite meet your expectations. Please rest assured that your comments will be shared with the restaurant team in an effort to improve our communication moving forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Regency Miami Airport Guest Services Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$111 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency hotel miami, regency hotel airport
FORMERLY KNOWN AS
Regency Hotel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
176
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REGENCY MIAMI AIRPORT BY SONESTA: UPDATED 2022 Hotel Reviews, Price Comparison and 972 Photos (FL) - Tripadvisor

Frequently Asked Questions about Regency Miami Airport by Sonesta
Which popular attractions are close to Regency Miami Airport by Sonesta?
Nearby attractions include Cuban Crafters Cigars (1.2 km), Magic City Casino (0.9 km), and St Vladimir Russian Orthodox Church (1.1 km).
What are some of the property amenities at Regency Miami Airport by Sonesta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Regency Miami Airport by Sonesta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Regency Miami Airport by Sonesta?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regency Miami Airport by Sonesta?
Yes, parking is available to guests.
What are some restaurants close to Regency Miami Airport by Sonesta?
Conveniently located restaurants include La Patagonia Argentina, Latin Cafe 2000, and La Rosa Fine Cuban Cuisine.
Are there opportunities to exercise at Regency Miami Airport by Sonesta?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Regency Miami Airport by Sonesta have airport transportation?
Yes, Regency Miami Airport by Sonesta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regency Miami Airport by Sonesta?
Yes, dry cleaning and laundry service are offered to guests.
Does Regency Miami Airport by Sonesta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regency Miami Airport by Sonesta?
The staff speaks multiple languages, including English and Spanish.