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The service was excellent. Everyone I came in contact with were professional and enthusiastic that I was here. Every meal I had was very good compared to many conventions I have attended. I have nothing bad to say.
When I saw Irma heading our way last weekend, I immediately looked for a Hilton property that accepted pets. I also knew the Doubletree was on high ground.
Boy am I glad I booked. The eye is due West of us right now and we...More
2 Thank davidwX9130VC
Response from Jon S, Director of Sales at DoubleTree by Hilton & Miami Airport Convention CenterResponded 15 September 2017
It was a stressful time for many guests but we tried our best to help allowing them to bring their pets and have the comfort of our facility. We laugh now wishing we had taken a myriad of photos of the many dogs...More
Was here for a group conference for 4 nights and was very happy with the hotel. Room was clean with comfortable bed and though I could see the airport runway, there was no noise in the room. I am Hilton honors Gold level so had...More
It was my second time at this Double Tree Hilton and everything was perfect. Comfortable and clean room, good service and perfect location close to the airport. The free internet work properly and there's a free shuttle bus from/to the airport.
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So...I have never considered giving a terrible review before, but wow. First off, shuttle service from the airport was atrocious. I was pretty forgiving on that, even though every other hotel showed up like 3-4 times for the one time ours did. We barely made...More
Thank Jessica M
Response from Krystal C, Front Office Manager at DoubleTree by Hilton & Miami Airport Convention CenterResponded yesterday
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your...More