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Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
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3,835 Reviews from our TripAdvisor Community

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Showing 2,616: English reviews
australia
Reviewed 22 April 2015

Probably the worst Sheraton Property i have stayed at. Location and bed comfort great but bathroom old and dated and looks dirty. Shuttle serice a 5 minute trip and very efficient. Breakfast was average and would not stay here again

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2Thank ald59
Durham, United Kingdom
Reviewed 20 April 2015

Just stayed here after getting off cruise ship until our flight later on the night, bed was wonderful could have slept all day and night, the restraunt ther was not brilliant not a lot of choice but good and the service was good too. Next to the airport was a bit noisy for overnight stay.

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Thank elaine b
Lino Lakes, Minnesota
Reviewed 20 April 2015

We booked this hotel over the phone which included a king bed and complimentary breakfast at a negotiated price. The shuttle was where indicated and came within ten minutes. The driver was very pleasant and helpful. The hotel is only minutes from the airport. The room was clean and as expected. (Somebody claiming to be housekeeping came to our door...

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Thank Mercedes6408
Reviewed 18 April 2015

We stayed here because we had a layover in Miami. Close to the airport and the shuttles were right on time. Very convenient. Our first layover, they put us in a handicap room - which meant NO BATHROOM COUNTER. Very difficult to get ready without a counter. Since we got there so late (around midnight) I was too tired to...

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1Thank Susan B
Orange County California
Reviewed 18 April 2015

As my title states, the hotel serves the purpose if one wants to be 5 minutes from Miami airport. They offer free shuttle service from the airport. However the rooms are OK but don't add any additional amenities than a local motel would. The rooms are worn and really need a facelift..... The rooms ending with even numbers face the...

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1Thank Blnaq
Nassau, New Providence Island
Reviewed 18 April 2015

I would like to thank my chauffeur Geo for going beyond the call of duty to assist me. Geo thank you very much for a job well done you are the best in the world Continue to do your Job to the best of your ability and continue to make us tourists that visited your hotel Sheraton Miami location happy...

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Thank ladybgbfountain
Miami, Florida
Reviewed 17 April 2015

I had a good experience with the ladies Agar Lexis Brittany at the counter , they gave me a execptional service and suddenly i felt like Sheraton is my second home and i will make sure that all my friends are going only to Sheraton

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Thank Rommel P
Santa Fe, New Mexico
Reviewed 16 April 2015

I stayed here because of a flight and needed a day rest prior to flying. The restaurant was ok, not anything special, the service was very good though. The people at the hotel were very nice, but the hotel needs a little sprucing up and cleaning. The people at check in were very polite and helpful.

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Thank susan s
Orinda, California
Reviewed 16 April 2015

Server Maria Smith was awesome. We arrived at the hotel in mass 14 women and one man to get a bite to eat after a 2 week trip in Cuba. We were all staying in different hotels near the airport. Maria Smith greeted us with smiles and a "Can Do Attitude" response to all our requests including separate checks for...

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Thank Laura94563
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your experience with us. Customer care is amongst our highest priorities and it is always gratifying to hear that a member of our team succeeded in ensuring that our guests experience that care. Thank you for recognizing Maria's efforts as she attended to your group at dinner. Your recommendation is appreciated and we will look forward...

Milwaukee, Wisconsin
Reviewed 16 April 2015

After much research on Miami airport hotels on Tripadvisor, I decided on the Sheraton. However, we were disappointed in a few things. 1) The shuttle drove right by us at the airport even though I tried to flag him down. 2) The clerk forgot to give us our breakfast vouchers which caused some confusion in the restaurant the next morning....

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Helpful?
Thank Melanie B
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience. We always appreciate hearing from our guests as it provides us with invaluable insight as to where improvements may be made. Our teams work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your comments have been addressed with our valet and front desk teams...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 

Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142-6704
Region: United States > Florida > Miami
Price Range: $187 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
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Also Known As:
Wyndham Miami
Miami Wyndham
Hotel Style:
#11 Business Hotel in Miami
#37 Family Hotel in Miami
#38 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miami Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Miami Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side face the inter-modal center and the departing/arriving airplanes.”
 of 5 bubbles kellbert, 20 Jan 2017 | Read review
“Request for the view of the golf course.”
 of 5 bubbles jovet, 18 Jan 2017 | Read review
“golf course view”
 of 5 bubbles , 16 Jan 2017 | Read review
“Eat at the restaurant!”
 of 5 bubbles Dorothy31359, 15 Jan 2017 | Read review
“Golf course view is nice.”
 of 5 bubbles DarrenPeter, 8 Jan 2017 | Read review
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