The room we had was beautiful! I would love to high light the server that we had for breakfast the first morning. Forgot his name but he was into fashion had a mini tattoo of a hanger he was awesome and provided great service! Thankyou for being awesome! The hotel was beautifully curated with an awesome pool and lap pool on the roof! Had an issue one morning that the manager dealt with appropriately and we totally appreciated that. Would highly recommend this place for a fun stay in Miami.
I had a wonderful stay at the Gabriel. The staff is top notch- so friendly and accommodating. The hotel was able to change my room type to a larger room after my friend decided to join me last minute on my trip (special thanks to Trisha at the front desk for making this happen.) There was a free continental breakfast included in our stay. Just be sure to make it clear to the restaurant staff that you'd like the continental breakfast and show them the provided breakfast cards you receive at check in. Unfortunately my friend and I did not clarify this before ordering and we ended up having to pay for our meal because it was not the designated breakfast (which is just fruit + pastries.) We were not aware of this so just wanted to be sure others knew and don't make the same mistake, lol. The room (a deluxe room) was very spacious and clean. I loved that my friend and I had separate sinks and that the shower/tub situation was an entirely other ROOM than the bathroom (the tub was amazing, btw)! Made getting ready really easy and efficient. There's a main pool, two smaller soaking tubs (loved the cold one- so refreshing) and a lap pool. We did not have any issue grabbing lounges around the pool but we also went during the low season. The location is a bit tucked away from the nightlife but many things are a short uber ride away. You can get to Miami Beach in about 15 minutes via car. I would absolutely stay here again, really loved my time here.…
A cute clean private place in the perfect location with easily accessibility to uber rides. We had an issue with a broken safe that was attended to immediately. Staff at the front desk are helpful and obliging.
Perfect location! We stayed here the night before our Virgin Voyages cruise, we could even see it from our balcony. The team was great too, shout out to Daliana & Brandon! We requested a high floor and they gave us a complimentary upgrade!
Pedro was extremely helpful and always on the go!!! Amazing personality and beautiful smile leaves everyone interacting with him happier than before they showed up. James at the G bar was on his first day but rocked it and had us laughing the entire evening. 10/10 will come back!!!
Might as well as been sleeping on the freeway. We were on the 12th floor and the freeway noise was so loud and lasted well after 2:30 in the morning. Room decor is "Ikea-esque' with a mattress that my have come from Ikea as well. Very firm and set low profile to the floor. Did like the underlighting underneath the frame of the bed in order not to bump into the hard corners. I think this brand is an appeal to a younger hipper crowd but I'm sure even that demographic would not enjoy the traffic and freeway noise these rooms also supply.
Great service this trip. Thanks B &I The staff here really tries to put there best foot forward. James at the bar. The bell man. Great property, great location. Also the manager John makes the effort to make your stay comfortable!! The elevator……. Sometimes it breaks.😅
As Hilton Honors members we stay at a lot of Hilton's all over the world and we really enjoyed this one in Miami South Beach. We rented two rooms for our selves and our grown kids. We used valet parking and it was very good. The rooms were nice and quiet and very clean. The hotel has a nice pool with towels on site. The hotel also has towels for the beach and you get two complimentary chairs on the beach for each room. The service was excellent except for the pool side where the pool waiter ignored us the entire time we were there (about 2 hours). We tried to get his attention but no luck. The food at the hotel was excellent as well as the decor and drinks. We definitely recommend and will be back.
We stayed at the hotel after a cruise for 1 night before returning back to the UK. We had a few queries prior to our stay which were always answered promptly by the GM, Indira. Great first impressions - modern decor, front desk staff very friendly. We arrived earlier than the stated check in time. They held the luggage for us and offered to email us when the room was ready. They gave us a key card so we could access the facilities. The pool area looked great. We took the shuttle from the hotel to South Beach (the shuttle is included in the Urban "resort" fee). This was a great service and took us to The Gabriel South Beach. We didn't use the facilities of this hotel, but used the shuttle to take us to/from the area for a few hours. The shuttle driver was prompt and friendly. The hotel emailed us as soon as the room was ready and we made our way back to check in. The room we had was beautiful and exceeded our expectations. Light and airy decor. It had a large balcony overlooking the front of the hotel - we could see the cruise ships from our room. The bathroom was spacious and modern. Overall a very nice, modern room with a great comfortable bed. We had a light breakfast in the hotel restaurant the next morning which was good value and they had a good selection on offer. We were able to check out an hour later than standard check out time and the check-out process was easy. Would highly recommend this hotel in the Downtown area. It is in a great location to the cruise port (it was $10 in an Uber from port - hotel) and it is also within walking distance to Bayside Marketplace. Great pre/post cruise option. Thanks to the staff for making it an enjoyable stay as well.…
My trip started out a bit rocky but Brandon took care of me. He made me feel heard and cared for while away from home. He was quick to respond and made sure that I was comfortable. I felt like I truly mattered. This was my best experience while staying in Miami. I will be returning in the spring of 2023.