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The Betsy - South Beach

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The Betsy - South Beach
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2,364 Reviews from our TripAdvisor Community

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There are newer reviews for The Betsy - South Beach
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Showing 1,993: English reviews
Reviewed 1 week ago via mobile

Justin was amazing today. He was very attentive and helped us make our time here very enjoyable! Our cabana was set up very quickly and he checked in on us often. We were very happy! Make sure to ask for Justin when you come by! He's amazing!

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Thank Tabatha P
London, United Kingdom
Reviewed 1 week ago via mobile

Lovely room , although a bit on the small side, well equipped and the bathroom although small has a decent power shower. The bed is huge and very comfortable. The hotel has 2 pools and the one in the Art Deco building is great although it gets busy early so no waiting around. Service throughout was great. I thought the...

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Thank Wildsnoopster
Toledo, Ohio
Reviewed 1 week ago

Walking into this hotel I felt like a celebrity. The outside looks like a hotel from the 1940's. The inside lobby is lavish and exquisite. Everything that came after was a disappointment. Check in was ok. Room was very small and we could here the people in the room next to us and above us. Had made several complaints to...

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1Thank jgreenspan61
Toronto, Canada
Reviewed 2 weeks ago

Booked the Besty based on positive Tripadvisor reviews, all were accurate. Stayed Feb 27 to March 3 for a romantic getaway. Fantastic location right on Ocean Drive. Room was clean and nice. Check-in was quick with complimentary glass of Presecco! Awesome pool on roof with great ocean and city views. Massage on rooftop was fantastic. Food and service are first...

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Thank Brent1057
Windsor, New Hampshire
Reviewed 2 weeks ago

Returned here at significant cost for a tiny room. Front desk appalling in customer service, but Margot from Concierge stepped in and was incredible and terrific. Thank you Margot! Spa was very good, restaurant also good but customer service is what it's about! Room tiny in spite of upgrades in our package. Experienced world travelers, so a huge disappointment as...

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1Thank Karen o
Stockholm, Sweden
Reviewed 2 weeks ago

Very small rooms, noisy ventilation, comfortable bed, unorganized but friendly staff, room not ready at 4.30 pm at check in after long trip, not very good breakfast, just not living up to the image they want to project.

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3Thank Harry K
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

Just left the Betsey Hotel extremely disappointed. Rooms were so small with no wardrobe space. Bathrooms only with showers no bath Tried rooms firstly in the Colony Wing and then the new Art Deco wing all very small enemies tried a suite and again no wardrobe space. The ground floor pool area was unpleasant and the pool filthy. The new...

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1Thank A TripAdvisor Member
TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review

Dear Sir/Madam, I was sorry to read your review this morning - your visit, as you reported it, was quite unusual - while it is true that we have only showers (no tubs) and that are restrooms are differentiated between men and women, I'm not sure how that might be addressed. Our new rooftop pool (one of two on property)...

nottingham
Reviewed 2 weeks ago via mobile

I have just come back from a 7 night stay at the Betsy. We went as a couple and my wife and I had a wonderful stay. The room was great. It was a sea view room in the Art Deco side of the hotel. We stayed there last year and both stays were fantastic. The staff are fantastic extremely...

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Thank daveydee
TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review

Dear DaveyDee, Thank you for your visit and your 5 star review! I was happy to read you had such a good time with us. We aspire to create a personal experience for each of our Guests - the calling card of a true boutique property, we feel! I hope to see you back in the future - we will...

Reviewed 3 weeks ago via mobile

First time staying at the Betsy, definitely not the last. First class all the way. Room was extremely comfortable great beds, hotel staff where top notch Jaun and Wayne where great when we checked in and Gina took go care of us at the pool.. Highly recommend...

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Thank Leigh A
TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review

Dear Leigh A., Thank you for your recent visit with us, and for your review! I am happy to read that you enjoyed the hotel, and I will be sure to forward your comments to our door staff and Gina at the Pool Bar! Your recommendation is greatly appreciated! Best regards, Jeff Lehman Managing Director

Burlington, Vermont
Reviewed 3 weeks ago

Was reccomended by a friend....stayed there with my adult son. I made a point of calling to ask about a room with 2 beds....since my ADULT son would be with me. Gentleman assured me a suite in the new section would work. NOT......The PULLOUT sofa, wasn't made up, The mattress wasn't even 3" thick (they brought up a 2nd mattress...

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1Thank worldbasics
TheBetsyHotel, Manager at The Betsy - South Beach, responded to this review

Dear worldbasics, Thank you for your recent visit with us, and for taking the time to write your review. I know how disappointed you were about the beds as you were in touch with me while you were here. We listened to your reservations call, and found that we had delivered exactly what was promised. While that can't always be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Betsy - South Beach is an elegant, beach-side haven located in the heart of South Beach. Its relaxed tropical interiors create an aura that is passionately low-key, cocooning its guests in timeless luxury and service, while offering exquisite amenities, world-class cuisine by celebrated Chef Laurent Tourondel, and a unique presence for art and culture that invites travelers to relax, refresh and renew. The Betsy's Ocean Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and sunrise yoga. Other amenities include private beach service, a 24-hour fitness center, and an intimate courtyard pool. Guests can also enjoy live jazz music and signature cocktails in our lobby bar. While located in the heart of the Art Deco District on famed Ocean Drive, The Betsy is within walking distance to shopping and nightlife, yet offers a uniquely serene experience in one of the world's great beach destinations. ... more   less 

Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139-4108
Region: United States > Florida > Miami Beach > City Center
Price Range: $398 - $1,304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Betsy Hotel Miami Beach
The Betsy - South Beach Miami Beach, Florida
Hotel Style:
#5 Romantic Hotel in Miami Beach
#6 Spa Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#8 Luxury Hotel in Miami Beach
#9 On the Beach Hotel in Miami Beach
#12 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Betsy - South Beach staff and other travellers.
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Questions? Get answers from The Betsy - South Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to beach”
 of 5 bubbles jgreenspan61, 11 Mar 2017 | Read review
“Avoid rooms on the lower floor in the main building. Noisy and facing a wall across a narrow ally”
 of 5 bubbles HarryK118, 6 Mar 2017 | Read review
“DO NOT ACCEPT a room in the "new section" It is new....but you have to follow a maze, go up 1 elevator, down another to get there...yes...really !!!!”
 of 5 bubbles worldbasics, 2 Mar 2017 | Read review
“Rooms are poorly insulated. ”
 of 5 bubbles SmithNewForest, 1 Mar 2017 | Read review
“We stayed in an interior suite, meaning it faced the interior of the hotel. I had thought that meant our balcony would overlook the inside of the hotel, but it actually overlooked a pretty courtyard. Seemed like it was slightly quieter than a street-facing room would be.”
 of 5 bubbles U9363MFsarahb, 25 Feb 2017 | Read review
5 of 5