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I stayed here last year with my husband for a little romantic get away. The decor had different shades of blue that lent itself to the most relaxing atmosphere. The location was convenient to get to places all over (beach and town). Staff was accommodating....More
The Blue Moon offers a very uneven experience. While the staff is friendly and helpful, the hotel lacks standards that are typical and expected at Marriott properties. The rooms are small and need to be redecorated. While the TV is flat screen it is old,...More
Response from Lissette A, Front Office Manager at Blue Moon Hotel, Autograph CollectionResponded 21 March 2018
Thank you for taking the time to share your valuable feedback. My name is Lissette Albelo and I am the
Area Front Office Manager at the Blue Moon Hotel, Autograph Collection. It has come to my attention that the service you received during...More
Loved this boutique located in a great location, in walking distance to Miami Beach and all the restaurants and bars you could need. The hotel’s history is neat and typical for an autograph they are beautiful, unique places! They had towels, bikes, and also chairs...More
I booked a room at the Blue Moon Hotel for a one night stay before I transferred to the Intercontinental Hotel downtown for a conference. I was very pleased with the Blue Moon and would recommend it to anyone traveling in Miami Beach!
I was awakened at 3 AM by someone trying to get in my room with a key. Then the front desk called to tell me my co-worked was locked out of my room --- which was a mistake because I was traveling alone. Needless to...More
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Response from Lissette A, Front Office Manager at Blue Moon Hotel, Autograph CollectionResponded 7 March 2018
Please accept my sincere apologies for the inconveniences encountered during your stay. We are investigating this occurrence and would like to hear more about the situation. I can assure you this is not common practice at our property.
Please feel free to contact...More