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Penguin Hotel

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Traveller (417)
Room & Suite (244)
Dining (41)
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Overview
  • Excellent34%
  • Very good29%
  • Average19%
  • Poor7%
  • Terrible11%
Travellers talk about
“ocean drive”(156 reviews)
“welcome drink”(22 reviews)
“south beach”(90 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Beachfront
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (1,308)
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Traveller rating
313
234
147
57
125
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313
234
147
57
125
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All reviewsocean drivewelcome drinksouth beachbeach towelslummus parkfree breakfastperfect locationhappy hourrooms are smallart decopeople watchinglincoln roadmiamipenquinsservercruisehousekeeper
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11 - 15 of 876 reviews
Reviewed 8 April 2018 via mobile

We had such a great time at the Penquin. Everyone was so friendly and made sure we were happy and enjoying our stay. The view from our oceanfront room was amazing. Beautiful sunrises. Our room was quiet and we slept so well. Everyday housekeeping cleaned...More

1  Thank aramjames
Response from Belinda T, Front Office Manager at Penguin HotelResponded 12 April 2018

We are thrilled that you enjoyed your stay with us and for sharing your comments. Our goal is to exceed every guest’s expectations. We have used your valuable feedback to review and refine our service. We look forward to welcoming you as our guest during...More

Reviewed 29 March 2018 via mobile

Pros: great location in the midst of the hype of ocean drive. Staff was friendly. Cons: the old hotel is old, the appearance is very poor. Walling down the hallway to get to our room, it looked horrible. I would not stay here again..More

1  Thank ANDEC
Response from Belinda T, Front Office Manager at Penguin HotelResponded 5 April 2018

We are sorry to hear that your experience at Penguin Hotel did not meet your expectations. While this is not the typical experience our guests we view your comments as an opportunity to improve service. Your feedback has shared with our staff. We would welcome...More

Reviewed 26 March 2018 via mobile

Well we booked the most expensive room in the hotel, only to find there were no chairs to sit on so the Terrance is pretty much useless (all of the cushions were missing). Asked at the desk four times land was given four different reasons...More

Thank Teachershep
Response from Belinda T, Front Office Manager at Penguin HotelResponded 28 March 2018

Thank you for your sharing your comments. We appreciate the opportunity to have you as our guest during your visit to Miami and apologize that we did not meet your expectations during this trip. We have used your valuable feedback to review and refine our...More

Reviewed 6 March 2018

Stayed here after a cruise for a couple days to explore South Beach as we had never been there. Arrived in the a.m. and hotel held our bags for us until check-in time. We had a room at the back of the hotel, which was...More

2  Thank JohnW44671
Response from Volha S, Guest Relations Manager at Penguin HotelResponded 7 March 2018

Dear JohnW44671, Thank you for choosing Penguin Hotel and leaving a review. We are pleased that you enjoyed your time with us, and hope that in the future you can visit us again while on vacation to Miami Beach. Kind regards

Reviewed 6 March 2018 via mobile

Spacious and clean rooms, breakfast fine. Coffee is good. 1 min walk and you can swim in the ocean and free towels are provided. Dinner was 7/10. Price/quality is ok I suppose as you are literally staying on Ocean drive. I would visit them again!

Thank Jim L
Response from Volha S, Guest Relations Manager at Penguin HotelResponded 6 March 2018

Dear Jim L, Thank you for staying at Penguin Hotel and leaving a review. We are pleased that you enjoyed your time with us, and hope that in the future you can visit us again while on vacation to Miami Beach. Kind regards

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About
Amenities
Top amenities
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$124 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Miami Beach
#64 On the Beach Hotel in Miami Beach
Room types
Non-Smoking Rooms
Details
Price range
US$124 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Miami Beach
#64 On the Beach Hotel in Miami Beach
Room types
Non-Smoking Rooms
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Traveller (417)
Room & Suite (244)
Dining (41)
Pool & Beach (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Nidipersevere
19 February 2018|
AnswerShow all 3 answers
Response from nosbigs | Reviewed this property |
Sorry never booked one and never inquired just call and ask as they do a very good job answering inquiry
1
Vote
TwoBlackCatsInMass
19 February 2017|
AnswerShow all 8 answers
Response from twhitt829 | Reviewed this property |
Yes they have a blanket in the closet with spare pillow. I'm sure you can also request from front desk. Hope this helps
0
Votes
elirad01
27 October 2016|
AnswerShow all 5 answers
Response from Liza S | Property representative |
Hello, Hope this finds you well. We provide valet parking to all of our guests for a fee of 40.00 USD plus taxes per night. This may use valet unlimited times, we only ask you to request vehicle at least 15 minutes in... More
0
Votes
Room Tips
"The only room on the 4th floor"
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"forget getting the oceanfront as it is noisy with street traffic"
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"Stay in the back rooms not oceanview, to noisy"
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"didnt stay here so can only speak about the food"
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