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Penguin Hotel

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Penguin Hotel
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1,167 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Omaha, Nebraska
Reviewed 10 July 2014 via mobile

I'm writing this review because I just walked into my room, and it was not only perfectly clean, but all of my belongings were perfectly organized better than even I would have hoped for! She even put towels in a form of a heart on the bed. I asked her name, and it is Josefa, so I advise asking for...

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Helpful?
Thank Princess1156
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello, You’re amazing praise of Josefa has made our day! We love hearing when our staff goes above and beyond, thank you. We’ll happily pass your compliments along to her; we know she’ll love it! You never know who or what you’ll see when visiting South Beach, and we’re glad you enjoyed seeing the movie filming. We hope to see...

Miami Beach, Florida
Reviewed 5 July 2014

Great location better price, 4th of July stay was amazing. Relaxing and party in perfect combination! Service was great, food very good.. Thanks to Carmen at the front desk for making things easy on us.

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Helpful?
Thank Trace615
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Trace, It sounds like you enjoyed a fantastic 4th of July! Thank you for the excellent 5 star rating and review. Your praise of Carmen is greatly appreciated. We’ll be sure to pass you gratitude along to her; we know it will make her smile. We hope to see you again for some more South Beach fun.

Orlando, Florida
Reviewed 3 July 2014

We thought it was going to be a hole in the wall kind of place, then we saw our room!! It opened up to the bedroom & bathroom, which we thought that was all it would be and then we shut the door and to our left was this HUGE Living area with pull out desks and a beautiful view...

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Helpful?
Thank bt0825
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello, We’re thrilled to have pleasantly surprised you! It’s great to hear that you loved you room, the ocean views and our amazing location. If your nighttime party fun kept you from breakfast, then you enjoyed the area the South Beach way! We hope to see you again in the future.

Reviewed 30 June 2014

My stay at the Penguin Hotel was a pleasant experience. The staff was very friendly and, the food was good. The location was excellent close to the beach. I did find the additional fees (resort fees ) were a surprise once I arrived because I booked through hotel.com and found they were not included in my price. The hotel made...

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Helpful?
Thank Tee D
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Tee, Our location always keeps us happy, and we’re thrilled you loved it too! We’re sorry the resort fee took you by surprise. For future reference; the fee can be found directly under the nightly rate on all online travel agents. We can’t wait to see you again for some more beach time fun!

Texas City, Texas
Reviewed 29 June 2014

It was my first time at this hotel, all the staff were friendly and always willing to assist us with our questions, especially Aneesa who checked us out. There's a 19 dollar resort fee, that gave us two drinks, breakfast and some other things which was a plus. . Rooms are clean, and comfortable. I'd definitely reccommend to my friends.

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Helpful?
1Thank Jessica S
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Jessica, It’s fantastic to hear that you loved your stay with us and that you’d recommend us to your friends. Thank you for your praise of Aneesa; we know it will make her day when we pass your compliments along to her. We hope to see you again for some more South Beach fun.

Reviewed 28 June 2014

Staff is really nice and attentive! Perfect location! Great for a couples trip! The customer service really put the hotel on a 5 star level. My boo and I was in Miami for the Beyonce and Jay Z concert, but wanted to stay on south beach. Perfect Perfect Perfect!! It definitely set the mood for our trip!

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Helpful?
Thank Whitney W
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Whitney, Thank you for the excellent 5 star rating; you’ve made us smile from ear to ear! It sounds like you enjoyed a great vacation and a fun concert; we’re thrilled to have added to your getaway. We hope to see you again in the future.

London, United Kingdom
Reviewed 22 June 2014

This was my first time visiting South Beach and it was amazing. The hotel experience was a great one with the front desk staff being very helpful and kind, especially Aneesa who was always willing to help. I will definitely visit here again. keep up the great service!!!!

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Helpful?
Thank Anil B
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hello Anil, Thank you for the amazing 5 star review, and welcome to South Beach! We’re thrilled you loved your first visit to our beautiful home. Your praise of Aneesa is much appreciated. We’ll be sure to pass your compliments along to her; we know it’ll make her day! We hope to see you again when you next visit South...

Paris, France
Reviewed 21 June 2014

Staff at the reception desk, in particular Carmen, at the restaurant and from the technical department were always smiling, wishing you a great time and definitively reactive and helpful. I wished the Ocean view room would have had more renovations since my last visit 3 years ago, especially the plumbing! The cleaning of the room needs more detailed attention, it...

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Helpful?
Thank GastouneGlobTrott
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hi GastouneGlobTrott, It sounds like you enjoyed a great vacation! We will be sure to thank Carmen and the rest of the reception desk staff for taking such good care of you; we love to hear that they were all smiling. We’re sorry to hear that your Ocean view room was not quite as renovated as you were hoping for,...

Reviewed 20 June 2014 via mobile

Great location. Employees Jordan and Daniel were very helpful. I came on my birthday and they did everything possible to make sure that I had a top notch stay. Would definitely come back anytime. Food and drinks which were provided were great.

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Helpful?
Thank Spencer F
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hi Spencer F, Thank you for choosing to stay with us; we’re very happy to hear you had such a great time. We couldn’t agree; we love our location. We will make sure and thank Jordan and Daniel for being so helpful during your stay. We hope you had a fantastic birthday, and we can’t wait to see you again...

Reviewed 19 June 2014 via mobile

The overnight guy was resourceful his name is dan. I recommend this place. The penguins were beautiful. The room itself was clean. The waitress staff was friendly. The night auditor referenced places to go to which were fantastic and phenomenal. Great experience!!

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Helpful?
Thank Elysia F
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review

Hi Elysia F, Thank you for choosing to stay with us. We’re glad you would recommend our hotel to others; it’s the highest compliment you can give us. We’re thrilled you enjoyed our penguins as much as we do. We’re happy that our cleanliness and friendly service met your expectations. We will be sure to pass your praise of Dan...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Penguin Hotel

Address: 1418 Ocean Drive, Miami Beach, FL 33139-4108
Region: United States > Florida > Miami Beach > City Center
Price Range: $169 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Penguin Hotel Miami Beach, Florida
Hotel Style:
#49 Business Hotel in Miami Beach
#65 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Penguin Hotel staff and other travellers.
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Questions? Get answers from Penguin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views very clean very convinient location”
2mainetraveler1, 20 Apr 2017 | Read review
“If a view is important, ask for an ocean view. We opted for the better price and no view.”
VickyHart, 6 Apr 2017 | Read review
“This hotel charge you a $250 deposit for your stay, it did take some time to get it back”
Getko, 3 Apr 2017 | Read review
“The only issue - the hotel next to it has a really loud ac, and you hear those all the time”
151olenab, 22 Mar 2017 | Read review
“choose it at another hotel”
wego4Us, 29 Jan 2017 | Read review
5 of 5