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The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
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2,659 Reviews from our TripAdvisor Community

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Showing 2,109: English reviews
San Francisco, California
Reviewed yesterday NEW

Will come back and spend more time with the family when in south beach. Would have liked a room with a view but was on a business trip so that was ok. The proximity to the beach was great to take an early morning or late evening stroll.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank uplaksh k
Reviewed yesterday NEW

I can't say enough positive things about the people who work at this resort. I am born and raised in Miami but have moved to the freezing temps of Michigan, and it is so nice to be home for vacation! My check in experience with Jenna was PERFECTION. She made me feel right at home from the second we met...

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Helpful?
1Thank Miamigirl1989
New York City, New York
Reviewed 2 days ago NEW

My friend arrived before I did and his comment was "underwhelmed". This is accurate and perhaps a bit too generous. This is not a Ritz by any means other than the name on the signage. The price is absurd and by no means worth it. 1. Hallways banged up, scuffed paint, broken legs on the chairs, dirty carpet, broken art...

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Helpful?
Thank jennljones
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear jennljones, We empathize that your experience was not up to The Ritz-Carlton standards you have come to expect. We thank you for your honest feedback, and are disheartened to learn of these incidences that occurred during your stay. We will certainly review them with our staff. The genuine care of our guest is our highest mission, and we aim...

Bridgeport, Connecticut
Reviewed 3 days ago NEWvia mobile

I did an immense amount of research on this property prior to visiting. After staying Club Level at the Ritz-Carlton in Cancun, we thought it might never be paralleled (and we may have been right- although we definitely enjoyed ourselves). They were just finishing up renovations on the new Club Lounge and the during our stay- so they are definitely...

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Helpful?
Thank S5528XDerics
Hallandale Beach, Florida
Reviewed 3 days ago NEW

I took my client who is closing a $15,000,000 condominium in Miami Beach along with his friends. Breakfast and waiters were outstanding. However, on the way out at about 11:15 am I tried to ask the concierge a question. He was badly speaking to a girl employee with not nice gestures and he didn't like being interrupted when I said...

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Helpful?
1Thank cafiolo14
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Cafiolo14, We are very sorry hear that this occurred, and will address this with our staff. We empathize this was not the experience you have come to expect at the Ritz-Carlton, nor by our Ladies and Gentlemen. We apologize again, and hope to have the opportunity welcome you back so you can enjoy The Ritz-Carlton, South Beach once again....

Vienna, Va, United States
Reviewed 5 days ago NEW

Easy review: 1) Staff service is extraordinary. 2) Has the best concierge lounge of any Ritz that we have stayed at. 3) Is a classy and elegant oasis in the heart of South Beach This is probably the tenth time we have stayed at this Ritz.. newly renovated spa and lounge expected to open soon. Cant wait to go back..

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank danielwK2484MM
LOUDON, TN, United States
Reviewed 5 days ago NEW

I expected much more. This is not a typical Ritz and does not really deserve the term "resort". Stay somewhere else at half the price for the same experience. Public areas dark and closed in. Rooms not what you expect for 5-star quality.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank martinhY5508HH
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear martinhY5508HH, We are disheartened to learn that the services and experiences were not up to The Ritz-Carlton standards you have come expect, and we will certainly take note of your concerns. The genuine care and comfort of our guests is our highest mission, and we apologize you did not feel this care. We hope to have the opportunity welcome...

Chandler, AZ, United States
Reviewed 5 days ago NEW

This hotel is in a great location. The staff is very friendly, efficient and knowledgable. Book the Club Level. The food is exceptional morning noon and night. Everything is included and the drinks are top shelf. The views are amazing and you are right on the beach. Everything was just fabulous.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank jamessG9417EX
Bala Cynwyd, Pennsylvania
Reviewed 1 week ago NEW

If you are in a wheelchair stay away from this hotel unless you have 24x7 aides to push you up and down the ramps and over the hallway carpet and room carpet. Make sure you bring a rubber mat if you are lucky enough to get a roll in shower. It took 4 hours the second day for the hotel...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank WineGuyCee
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear WineGuyCee, We empathize that your experience was not up to The Ritz-Carlton standards you have come to expect. We thank you for your honest feedback, and are disheartened to learn of these incidences that occurred during your stay. We will certainly review them with our staff. The genuine care of our guest is our highest mission, and this is...

New York
Reviewed 1 week ago

If you want to stay in the thick of it, this Ritz Carlton is a perfect choice. Located right at the foot of Lincoln Road, this hotel is as central as it gets. The service if first rate. It is on the beach. The rooms are spacious. In comparison to the other Ritz Carltons in Miami, this is more compact...

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Helpful?
1Thank Antionio10

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: $527 - $1,201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#16 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#23 Luxury Hotel in Miami Beach
#27 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor Lanai, or for the main tower! All floors are the same!”
 of 5 bubbles Miamigirl1989, 20 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles jennljones, 19 Jan 2017 | Read review
“MANY different types of rooms, so take care to read the full descriptions and/or call to ask so you make sure to get what you want”
 of 5 bubbles sologirltraveler, 7 Jan 2017 | Read review
“Loved the side room overlooking the pool.”
 of 5 bubbles Kayteberg, 7 Jan 2017 | Read review
“City view is noisy!”
 of 5 bubbles MaddieNe, 14 Dec 2016 | Read review
5 of 5
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