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Whitelaw Hotel

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Whitelaw Hotel
Whitelaw Hotel
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1,391 Reviews from our TripAdvisor Community

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Showing 1,059: English reviews
Swindon, United Kingdom
Reviewed 7 August 2015

Beach and bars where very good..... Hotel stuff was helpful and nice price for hotel room was good too parking a bit expensive tho so they could do something for guest maybe a discount Hhhhhhhhhhhhhhhbhhbbhhbb hhhhhhhh hhhhhhh hhhhhhh hhhhhhh hhhhh hhhhhh hhhhhhh hhhhh

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Helpful?
Thank hcorr2015
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Thank you so very much, hcorr2015, for letting us know how your recent stay was. We value everything our customers have to say, especially when they give us suggestions. We will definitely give your recommendation to management and see if there is something we can do for you and future guests regarding parking. Thank you! Katrine

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 August 2015

This was our second time staying at the Whitelaw and once again our experience at the hotel was great. Sterling, Raul, Silvan (hope I'm spelling it right) and all the staff in general were awesome! The location and atmosphere are perfect. We had one small problem with the shuttle when we arrived but other than that, no complaints!

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1Thank A TripAdvisor Member
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Woo hoo! Thank you for letting us know about your all-star, 4 star service at Whitelaw! We take great pride in accommodating our guests with their every need and we are so pleased to hear our staff did just that. Thank you for mention Sterling, Raul, Silvan by name, we'll be sure to let them know their hard work is...

New York City, New York
Reviewed 31 July 2015 via mobile

Martin was extremely helpful to me and my fiance during our stay in miami at the Whitelaw Hotel, we had some trouble when first arriving but Martin made sure that we were taken care of. He even convinced us to take two tour trips around miami which we both enjoyed! He was very understanding to our needs and he made...

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Helpful?
1Thank blaine870
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

How very wonderful that Martin was able to provide you with such personalized service and cater to you and your fiancé's needs. He truly is one of the best and we're glad he was able to help you so much! We will definitely let him know. Thank you! Katrine

Newark, Illinois
Reviewed 30 July 2015

I stayed at the Whitelaw hotel for 2 days. It is a great and clean hotel. The staff was awesome. Trevon was very helpful. The bar is very cute and fun. I will definitely return to this hotel. It is in a great spot too.

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1Thank kellyd0317
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Thank you kellyd0317 for the shiny 5 star rating and positive feedback about your stay at Whitelaw. We're very pleased our staff treated you like the rock star that you are! Come see us again soon! Katrine

London, United Kingdom
Reviewed 30 July 2015

Stayed here for one night whilst on holiday in Orlando. Upon check in they couldn't find my reference and said it was booked under someone else's name and they would need their card which was wrong. It was soon sorted. Very strong smell on bleach when we walked in so guessing the place was clean. We didn't stay in the...

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Helpful?
Thank i_love_sun_shine0
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

First of all, we want to congratulate you on your recent engagement while staying with us on South Beach! Sounds like it was a perfect and memorable occasion. We thank you for letting us know of your sincere and honest feedback, and giving us and our future guests, suggestions on what we could have done to make your trip better!...

tangerine
Reviewed 30 July 2015

comfy and clean nice beds the happy hour was awesome the room was so cute loved the retro look two blocks from the beach but closer to some awesome shopping and great restaurants they were so nice and helpful gave us great info about were to go and a cool place to go dance near by.. there was plenty of...

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Helpful?
Thank jimmysgirl01
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

WOW! Super awesome review and 5 star rating jimmysgirl01. It is quite rewarding for our team when a guest enjoys and appreciates the results of the efforts put into providing a satisfying experience for each guest. Thank you!! We will pass along your kind words of appreciation. We are looking forward to your return. Katrine

Reviewed 29 July 2015 via mobile

Everyone at this hotel was very friendly. The rooms are decent size and the colors are very nice. I love that this hotel is located in the shopping area and walking distance to ocean drive (where the action is) Thank you Martin,Raul,Jorge, rony and the very nice white bartender that I forgot her name :(..you guys made our stay very...

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Thank Jennifer R
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

We are delighted Jennifer R, that your stay with us was an amazing 5 star one! At The Whitelaw we do take great pride in our customer service. We are totally committed to assuring our guests satisfaction and enjoyment. We will thus make sure to pass along your words of appreciation to the above mentioned. Do come back again, it...

Chicago, Illinois
Reviewed 25 July 2015

We really enjoyed our stay at the Whitelaw in Miami Beach! The staff was very helpful and accommodating. The location is great. Trevon Garnett made the stay extra special for our group! I would definitely stay there again!

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Thank Kathy D
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

We are thrilled to read how enjoyable your stay was thanks in part to the caring and friendliness of our staff. Our team takes great pride in not only personalising every stay, but offering assistance whatever the situation. We will be sure to inform Trevon that you mentioned him by name. We hope you will be able to come back...

Shorewood, Illinois
Reviewed 24 July 2015

Special thanks to Trevon Garnett for taking such wonderful care of us. He went above and beyond to make our visit memorable. Jennifer Navas was also great. She expedited our checkout. We will be back again!

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Helpful?
Thank perryjenrn
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Perryjenrn, thank you for your nice review and perfect 5 star rating. We are very happy that you enjoyed your stay and that our customer service met your expectations. We will make sure to inform Trevon and Navas of your appreciation and your mentioning them by name. Nice to hear that you will be back. It will be a pleasure...

Reviewed 24 July 2015 via mobile

This really should not be called a hotel, it should be in the motel rating. The other is that if your a mature adult this is not the place for you. When I walked in I felt as if I was in a college dorm. So many 20 yr olds , this is good for them. I'm in my early...

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4Thank Chabela636
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Lizhernandez636, we are terribly sorry to learn that your visit at the Whitelaw was less than a 5 star one, and worst that you did not want to stay even one night; thus leaving right away. We appreciate you recommending our great establishment to future younger guests, or young at heart. Do stop by to say hello, it will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Whitelaw Lounge
Whitelaw Lounge
Cuisines: Bar, Pub
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Whitelaw Hotel, South Beach's hip, chic boutique hotel, offers guests the ultimate vacation experience at an affordable price. In the heart of South Beach on Collins Avenue and 8th Street, the hotel is located just steps from the beach, shops, restaurants and nighttime hotspots. The Whitelaw combines Art Deco embellishments with whimsical design to transport its guests into a world unique from any other Miami Beach accommodations. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Whitelaw Hotel

Address: 808 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: $197 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitelaw Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Whitelaw Hotel Miami Beach, Florida
Whitelaw Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Whitelaw Hotel staff and other travellers.
21 questions
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Questions? Get answers from Whitelaw Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 3rd floor east side (Street Side) are awsome”
 of 5 bubbles fredmM9632OG, 23 Jan 2017 | Read review
“stay somewhere else”
 of 5 bubbles 801ginamaried, 15 Jan 2017 | Read review
“ Be careful when taking a shower as the bathroom floors can become very slick if they get wet.”
 of 5 bubbles bwrncsu, 14 Jan 2017 | Read review
“Ask for a room away from the bar and the street”
 of 5 bubbles ProfessorUtrecht, 14 Jan 2017 | Read review
“Kleenex & microwaves in each room..especially Kleenex.”
 of 5 bubbles lauriebishopqc, 2 Jan 2017 | Read review
5 of 5