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Whitelaw Hotel

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Whitelaw Hotel
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1,408 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
Maplewood, New Jersey
Reviewed 13 August 2015

Super nice staff - reception desk, doormen, bar tenders. Very clean, well-managed hotel. Comfy bed. Fun happy hour with free drinks. Great location in center of South Beach. Wonderful beach, nightlife and cafes. Go - you will have a great time.

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Helpful?
Thank LindaRoss15
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Thank you for letting us know you enjoyed your time at Chesterfield. We love to hear from our happy guests. We do hope you'll come back and enjoy all of our wonderful offerings sometime soon. Katrine

Reviewed 12 August 2015

The service is top, the hotel is in the city center, 20 minutes from Lincon Road and 5 from Ocean. Free vodka, rhum between 7 and 8. Free shuttle to the airport. Shuttle to Sawgrass the big commercial center. Service 24/24. The rooms are clean, equipped with the fridge. Thanks i had great time!!

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Helpful?
1Thank Stelfiu
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Fantastic! So happy to hear your had a perfect stay at Chesterfield. We are elated that you found our customer service to be perfect. We love that you took advantage of our free happy hour. Come back soon! Katrine

New York City, New York
Reviewed 11 August 2015

My wife and I were supposed to go on a honeymoon cruise, but because of a delay in flight we missed it. We had no other plans of the week and this was our first time to Miami. We asked our cab driver where he thought would be the best place to stay and he said South Beach. So trusting...

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Helpful?
2Thank graftonn
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Graftonn, we're so very sorry to hear you missed your cruise because of a flight delay! That was surely so disappointing, especially for your honeymoon trip. We are pleased to hear that you lucked out and found Whitelaw, and that our staff and services were able to turn your vacation around into a positive one. We're so happy you felt...

Silver Spring, Maryland
Reviewed 10 August 2015

After being a veteran traveler to Miami I thought I'd find a new place to stay & I was very pleased with my stay here. The front desk guy Sterling was awesome and very accommodating during my stay. The bell guy Raul was also very helpful during my many trips in and out the hotel. I've booked a stay for...

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Helpful?
2Thank lebanonblonde
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Thank you so much, lebanonblonde, for taking the time out of your day to write such a fantastic review! We are always happy to hear that our staff treated our guests like the gems that they are, but we are especially happy to hear that Sterling and Raul took such extra wonderful care of you doing your stay. It's very...

Reviewed 8 August 2015

affordable great location top notch customer service and the free drinks between 7-8 was lovely. the rooms are small but clean. i can say it was kinda aggravating that ppl who didnt even live at the whitelaw monopolized the bar and just really made it hard to get a drink. The decor was cute the pool on the rooftop of...

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Helpful?
Thank Lrhode2
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

It's great to hear we positively contributed to the happiness of a South Beach visitors trip! We are so happy you found our staff to be friendly and helpful, our location to be perfect, and our amenities to be a great bonus! Please come back soon! Katrine

Miami, Florida
Reviewed 8 August 2015

Everything was as advertised. Rooms were clean and stylish. Shower was a hit or miss. Water would go from hot to cold. It made for short showers. Happy hour was fun, if you tip the bartender you might get an extra splash of alcohol. Staff is friendly, welcoming, smiley, attentive and hospitable.

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Helpful?
Thank hernandocovey
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

We love the way you described our staff and agree completely! We put great emphasis on our customer service at Whitelaw and it's very important each guest is treated like royalty. We are happy to hear you enjoyed Whitelaw's happy hour and do hope you'll be back again soon! Katrine

Swindon, United Kingdom
Reviewed 7 August 2015

Beach and bars where very good..... Hotel stuff was helpful and nice price for hotel room was good too parking a bit expensive tho so they could do something for guest maybe a discount Hhhhhhhhhhhhhhhbhhbbhhbb hhhhhhhh hhhhhhh hhhhhhh hhhhhhh hhhhh hhhhhh hhhhhhh hhhhh

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Helpful?
Thank hcorr2015
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Thank you so very much, hcorr2015, for letting us know how your recent stay was. We value everything our customers have to say, especially when they give us suggestions. We will definitely give your recommendation to management and see if there is something we can do for you and future guests regarding parking. Thank you! Katrine

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 August 2015

This was our second time staying at the Whitelaw and once again our experience at the hotel was great. Sterling, Raul, Silvan (hope I'm spelling it right) and all the staff in general were awesome! The location and atmosphere are perfect. We had one small problem with the shuttle when we arrived but other than that, no complaints!

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1Thank A TripAdvisor Member
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Woo hoo! Thank you for letting us know about your all-star, 4 star service at Whitelaw! We take great pride in accommodating our guests with their every need and we are so pleased to hear our staff did just that. Thank you for mention Sterling, Raul, Silvan by name, we'll be sure to let them know their hard work is...

New York City, New York
Reviewed 31 July 2015 via mobile

Martin was extremely helpful to me and my fiance during our stay in miami at the Whitelaw Hotel, we had some trouble when first arriving but Martin made sure that we were taken care of. He even convinced us to take two tour trips around miami which we both enjoyed! He was very understanding to our needs and he made...

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Helpful?
1Thank blaine870
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

How very wonderful that Martin was able to provide you with such personalized service and cater to you and your fiancé's needs. He truly is one of the best and we're glad he was able to help you so much! We will definitely let him know. Thank you! Katrine

Newark, Illinois
Reviewed 30 July 2015

I stayed at the Whitelaw hotel for 2 days. It is a great and clean hotel. The staff was awesome. Trevon was very helpful. The bar is very cute and fun. I will definitely return to this hotel. It is in a great spot too.

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1Thank kellyd0317
SBG_GuestRelations, Guest Relations Manager at Whitelaw Hotel, responded to this review

Thank you kellyd0317 for the shiny 5 star rating and positive feedback about your stay at Whitelaw. We're very pleased our staff treated you like the rock star that you are! Come see us again soon! Katrine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Whitelaw Lounge
Whitelaw Lounge
Cuisines: Bar, Pub
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Whitelaw Hotel, South Beach's hip, chic boutique hotel, offers guests the ultimate vacation experience at an affordable price. In the heart of South Beach on Collins Avenue and 8th Street, the hotel is located just steps from the beach, shops, restaurants and nighttime hotspots. The Whitelaw combines Art Deco embellishments with whimsical design to transport its guests into a world unique from any other Miami Beach accommodations. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Whitelaw Hotel

Address: 808 Collins Ave, Miami Beach, FL 33139-5808
Region: United States > Florida > Miami Beach
Price Range: $189 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitelaw Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Whitelaw Hotel Miami Beach, Florida
Whitelaw Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Whitelaw Hotel staff and other travellers.
24 questions
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Questions? Get answers from Whitelaw Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the back are quieter, but I wouldn't recommend staying here at all.”
 of 5 bubbles C4179UQdaniellep, 14 Mar 2017 | Read review
“Please inform customers there are no microwave”
 of 5 bubbles , 12 Mar 2017 | Read review
“The bed was perfect!! ”
 of 5 bubbles martincM427BB, 9 Mar 2017 | Read review
“Rooms on the 3rd floor east side (Street Side) are awsome”
 of 5 bubbles fredmM9632OG, 23 Jan 2017 | Read review
“stay somewhere else”
 of 5 bubbles 801ginamaried, 15 Jan 2017 | Read review
5 of 5