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The Palms Hotel & Spa

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2,273 Reviews from our TripAdvisor Community

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There are newer reviews for The Palms Hotel & Spa
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Showing 1,395: English reviews
1 review
Reviewed 3 weeks ago via mobile

It was good overall only problem the room we paid for wasn't available so instead for an upgrade the downgraded us and charge us the same price. They also didn't provide any blankets for the sofa bed for the other guest

Helpful?
Thank dbredell263
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear DB, Please accept my sincere apologies for the problems you endured during your recent visit to the Palms Hotel & Spa. Please visit and give us another opportunity soon! More 

Landing, New Jersey
1 review
Reviewed 3 weeks ago via mobile

This is our 4th time staying here. Three trips with just my husband and I and this trip with our 2 children (19 and 9). The steak house is wonderful with awesome outside views and ambiance. Through out the entire resort the staff couldn't be nicer! We love the beach service: chair,umbrella and food and bar service. Thanks to Leoner... More 

Helpful?
Thank jenne2h
Chicopee, Massachusetts
1 review
Reviewed 3 weeks ago

Totally enjoyed our stay. Perfect location, good food, excellent service, great drinks and beautiful beach. Tiki bar was our favorite, could have used some island type music playing in the back round. Beach was awesome, could walk for miles, come back and enjoy your lounge chair with excellent service, from cushions to umbrellas, food and drinks.

Helpful?
Thank dpurcell2
Coral Gables, Florida
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

This is my first time at this hotel. The hotel is pretty, clean, the size of rooms are good (we book a standard room). The pool is big and heated. The gym is small. The beach is literally far of 10 steps and the hotel has a private door for direct access. Only two bad things: the parking is very... More 

Helpful?
Thank dayrontbs12001
Madrid, Spain
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The best part about the hotel is the dining area, having breakfast outside in the morning is a true treat and feels like you are in a lush green tropical garden. Breakfast is really good and traditional, the waiters very nice. The location is great for early morning walks on the beach. Sometimes the elevators take too long and the... More 

Helpful?
Thank lmr8lmr
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear lmr8lmr, Thank you for letting us know about your experience and for taking the time to share both your good and not so good impressions of your stay. First off we would like to share how happy we are to read how much you enjoyed the food and service at Essensia Restaurant and Lounge and what a treat it... More 

New York City, New York
1 review
Reviewed 3 weeks ago

My wife and I stayed there for our honey moon and it was a very good choice we had a great experience excellent staff especially Carolyn in customer services they made my stay very pleasant and unforgettable.

Helpful?
Thank ericklion
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This is the second time I stayed here this year and I love it even more than the first. Eugene from the Ukaraine was our waiter by the pool and took excellent care of us. The location is amazing, right on the beach. The staff is attentive and makes sure your every need is taken care of. I recommend this... More 

Helpful?
1 Thank Laurie7877
San Salvador
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is pretty, the rooms are kind of small but nice, they have great coffee machines in the room which are very convenient. The food at the hotel restaurant is great and the wait staff at the restaurant, bar and pool is outstanding. Housekeeping is not the best though. They forgot to clean the glasses and cups one day,... More 

Helpful?
Thank meowsi
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear meowsi, Thank you for taking the time to give us feedback of your most recent stay at The Palms Hotel & Spa. We are delighted to hear that you enjoyed the hotel and its offerings. It is to our regret however to read that you had a poor experience while staying with us and I would love the opportunity... More 

Hurstpierpoint, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

On a recent stay at the Palms Hotel in Miami we were privileged to receive fantastic service from the moment we entered the hotel to the moment we left. The hotel itself has a very colonial feel to it and you'd be forgiven for thinking you'd stepped onto a hotel in Cape Town. The bedrooms were very nice and the... More 

Helpful?
Thank Andy H
1 review
Reviewed 5 weeks ago

I recently stayed at The Palms for a business/pleasure trip. The hotel is beautiful and peaceful. The grounds were so well kept and the pool area and beach access were great. The gift shop is also an awesome little bakery. I was able to get a pastry and walk onto the beach to eat breakfast every day. The woman who... More 

Helpful?
Thank Bonnie B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $279 - $831 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
51 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are worth the upgrade: floor to ceiling windows offer an incredible view.”
 of 5 bubbles 607yiz, 26 Nov 2016 | Read review
“Ocean view is worth it”
 of 5 bubbles dpurcell2, 11 Nov 2016 | Read review
“Not sure but I was in the 10 floor with ocean view and it was Gorgeous”
 of 5 bubbles ericklion, 8 Nov 2016 | Read review
“Get the eight floor - ocean view!”
 of 5 bubbles , 30 Oct 2016 | Read review
“If you are looking for a modern hotel done in the old Florida style then this is the place for you.”
 of 5 bubbles Indy005, 30 Oct 2016 | Read review
5 of 5
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