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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,320 Reviews from our TripAdvisor Community

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There are newer reviews for The Palms Hotel & Spa
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Showing 1,423: English reviews
South Windsor, Connecticut, United States
Reviewed 1 week ago via mobile

We just enjoyed a fabulous meal at the hotel restaurant essencia. Fantastic service with real food and drinks. They knew it was our honeymoon and brought us out a complimentary desert! Huge thanks to everyone and especially Noemi for top notch service!

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Helpful?
Thank Alexa K
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Alexa, Congratulations! Thank you for choosing the Palms Hotel & Spa to celebrate your honeymoon. We will certainly pass along your kind words to Noemi. Please visit us again soon!

London, United Kingdom
Reviewed 1 week ago

We arrived late and our 2 night booking (confirmed from easytobook.com ) was not in the hotel system. No rooms of booked grade available and price booked way below rack rate. Much head scratching ensued! All credit to Palms, who honoured the booking and upgraded the room. This hotel has just the right balance of relaxation and efficiency. Quiet rooms,...

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Helpful?
Thank _sue_burgess
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Sue, Thank you for your wonderful five star review! We are ecstatic to hear we were able to accommodate you and your family despite the hiccup. Please visit us again soon in sunny South Florida!

Curitiba, PR
Reviewed 2 weeks ago via mobile

We have spent a lovely 6-night stay at The Palms and this is our second or third time there. The hotel and staff are wonderful. Very nice rooms and bathrooms!! The beds and linens are very comfortable too! You are literally with your feet on the south beach sands and right at the Board Walk. We had a front ocean...

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Helpful?
Thank Mitsumi
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Mitsumi, Thank you for your review! It is always refreshing to see our return guests enjoying our lovely facility. We do apologize for the noise from the ice machine.We appreciate all your feedback! Hope to see you again soon.

Tbilisi, Georgia
Reviewed 2 weeks ago via mobile

Good, stylish hotel. Nice manager and nice people. Very good outdoor space, good cuisine, great spa and good massage, very good beach, not crowded with excellent crevice (especially Leonar Revs) - Thanks!

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Helpful?
Thank Tamuna S
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Tamuna, We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another luxurious stay at the Palms Hotel & Spa!

Bad Krozingen, Germany
Reviewed 2 weeks ago

We spent 5 days in this Hotel because we thought it would be nice being close to the Ocean Drive and its area. Unfortunately we were so disappointed because we paid awfully much (2000 Euros!!!) for this stay but the Hotel for me was just average. The Standard room with Street view was OK but way too small. The breakfast...

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Helpful?
Thank Nicola D
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Nicola D, Thank you for your recent stay and for taking the time to post a review. We find that being a bit north of the hustle and bustle of South Beach, actually makes for the relaxing environment we offer our guests. Although we’re located just a short drive or a mere 1.6 mile walk on the boardwalk, I...

Baltimore, Maryland
Reviewed 3 weeks ago via mobile

This hotel was nothing short of AMAZING. I brought this hotel as a gift last minute on Groupon because the trip advisor reviews were good . It was clean and safe. It was not close to Lincoln road and we had to take a uber everywhere. Beach service was good. Beware of jellyfish in the winter

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Helpful?
3Thank IamTlady
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Iamtlady, At the Palms Hotel & Spa, we strive to treat our guests like family and are pleased to hear you had such a wonderful experience! We hope to see you again soon!

Dallas, Texas
Reviewed 3 weeks ago

Stayed here with the family for christmas. Overall would recommend the hotel but with a few warnings. Breakfast buffet was excellent and I thought reasonable price for $24. Food was fresh, great choices and plentiful. The hotel is a little dated and you can tell that by the carpets in rooms and corridors and gym was very basic. Staff were...

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Helpful?
Thank Mabelle46
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

Dear Mabelle, Thank you so much for your comments about the luxury service you received at the Palms Hotel & Spa! Please come back and visit us soon!

New York City, New York
Reviewed 3 weeks ago

Had a wonderful stay at the Palms Hotel & Spa with my husband, and will bring kids with us next time. It really is great for everyone. In the past we stayed in another 5 star hotel nearby, but decided to try something else this time, and that was so amazing, that we cannot wait to return! Every person in...

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Helpful?
2Thank IEGB
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

We are so glad you enjoyed your stay at the Palms Hotel & Spa and took the time to share your great experience with TripAdvisor. We will certainly pass along your kind words to Carlos, Joshua, Gracia, and Raul. We can't wait to host you again!

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

We really enjoyed our stay at The Palm. The breakfast each morning was excellent. The pool area had great amenities. The beach was clean and the lounge and umbrella service prompt and courteous. The grounds were pretty and well kept.

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Helpful?
1Thank A TripAdvisor Member
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this review

We're so pleased to hear you had such a lovely stay with us! We hope to see you again soon.

Reviewed 3 weeks ago via mobile

The hotel is super nice and the staff is very friendly:) The garden was awesome and also the beach is wonderful✨☀️ And the lady in the gift shop, called Pauline, was very friendly and helped us a lot👌🏻 We recommend the hotel because it's awesome👍🏻☀️

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Helpful?
1Thank Amira M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $370 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel Miami Beach
The Palms Hotel And Spa
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#17 Spa Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#31 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
56 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the sea view rooms 4th floor or above”
 of 5 bubbles Breepet, 14 Jan 2017 | Read review
“ocean view”
 of 5 bubbles sabdan2017, 12 Jan 2017 | Read review
“We had an adjoining family suite on the 6th floor overlooking the ocean - worked great for our family of 5.”
 of 5 bubbles E1300TVsarahh, 8 Jan 2017 | Read review
“Rooms overlooking the ocean are the best”
 of 5 bubbles annettepawson, 22 Dec 2016 | Read review
“Top floor ocean view rooms are fabulous!”
 of 5 bubbles mohammadmehdis, 21 Dec 2016 | Read review
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