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The Palms Hotel & Spa

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GreenLeadersSilver level
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1 room 2 adults 0 children
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The Palms Hotel & Spa
The Palms Hotel & Spa
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2,398 Reviews from our TripAdvisor Community

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Showing 1,480: English reviews
Isle of Man, United Kingdom
Reviewed 1 February 2013

The hotel service was excellent from housekeeping to the bar and everything in between, and frankly this is rare in Miami from my week here. The rooms are clean and they have an amazing 'eco' loo that I have never seen anywhere before. Only downside is that next door is currently a building site that means a quiet day by...

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1Thank PracticallyPerfect74
Fairfax, Virginia
Reviewed 1 February 2013

A friend recommend The Palms Hotel and Spa that lives in South Beach and I'm so glad she did. We had an extremely spacious ocean front room with spectacular views of the ocean. I especially oved the seperate his and her bathrooms. It made getting ready for the evening so easy. The staff was friendly and very attentive. The Sunday...

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1Thank Heidi L
North Yorkshire, United Kingdom
Reviewed 31 January 2013

We stayed for 4 nights as we were attending a wedding and had travelled from the UK. The wedding itself was outstanding - absolutely faultless service. I cannot praise them highly enough from the beauty salon to the food and ambience. Yes there is still construction going on right next door - but where isn't there in South Beach? Our...

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Thank JAP25
Chicago
Reviewed 31 January 2013

Gem, hidden away from hustle and bustle... 15 minute walk to the Fountainbleu which is the opposite in sound and style, and which hosted my convention. Old Florida style, friendly staff. Great beach access. Comfortable, spacious, well appointed room with high end keurig coffee maker, HDTV, modern showers, drawer and closet space great for 1 (not sure about 2, though,...

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1Thank Goforit59
texas
Reviewed 29 January 2013

We were at the Palms for a girls weekend and had 5 rooms. I like the vibe of the hotel, not too big. Our breakfast was awful - slow service, cold food and overpriced. We had a great server by the pool - Alex and the beach is gorgeous. 4 out of 5 of our rooms had hot water issues...

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Thank tripalots
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for taking the time to review our hotel and providing this invaluable guest perspective on your experience at The Palms. I believe that the only way to improve one’s service is to truly listen to what our guests are saying and try to constantly improve; your input has proven an asset in this endeavor. I apologize for any...

Lucerne, Switzerland
Reviewed 28 January 2013

We stumbled across this hotel last year at Christmas and absolutely fell in love with it. We decided to come again this year because we were really happy with the experience. We like the modern, yet laid back design of the hotel, the rooms, and the pool area which all give it a relaxing atmosphere. We have splurged each time...

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Thank SamCu7677
Vancouver, Canada
Reviewed 26 January 2013

I stayed at the Palms for the second time with my sister and mother. I had stayed there 8 years prior with my daughter and really enjoyed it so when I planned another trip to Miami it was a very comfortable choice to make. The beds, sheets and pillows were extremely comfortable which turned out to be quite important since...

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1Thank rickster123
Annapolis, Maryland
Reviewed 25 January 2013

Just stayed for a weekend and really can't say a bad word about it. The staff, the grounds, the room, the pool and the restaurant all either met or exceeded expectations. If i had any complaint at all it would be that I wish they had balconies or at the very least had windows that open.

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1Thank sw4454
Bonita Springs, Florida, United States
Reviewed 25 January 2013

My husband and I went to Miami Beach, me for the first time and I did not know what to expect! My expectations were exceeded and then some! First of all, what a beautiful place! After we came in from the hustle and bustle of Miami, we felt like we were on a secluded island somewhere. We were treated like...

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Thank Janet S
Miami
Reviewed 24 January 2013

I stayed at the Palms with some girlfriends and we had a wonderful time. The staff was very friendly and helpful but my favorite part was the hotel's pool area. It's very lush with palm trees with plenty of areas with shade and sun. We hung out by the sand near the tiki bar and ordered lunch which was really...

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Thank CSAJL

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $336 - $726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#16 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
67 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else.”
 of 5 bubbles , 19 Mar 2017 | Read review
“ocean view is worth it”
 of 5 bubbles swisstravelers_12, 19 Mar 2017 | Read review
“Stick with a high floor. And confirm that the room is sufficiently close to the router so that wireless functions.”
 of 5 bubbles pricardolaw, 14 Mar 2017 | Read review
“Garden View or Beach View Room are a must”
 of 5 bubbles amandak2782, 3 Mar 2017 | Read review
“HIgh floor facing sea”
 of 5 bubbles amaidenbaum, 3 Mar 2017 | Read review
5 of 5