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The Palms Hotel & Spa

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2,274 Reviews from our TripAdvisor Community

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There are newer reviews for The Palms Hotel & Spa
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Showing 1,396: English reviews
Oakland, CA
Reviewed 25 April 2012

This is a beautiful historic hotel, but service was not up to par for a Preferred Hotel four star rating. My husband and I were with a group of adults for an employee rewards trip. The entire group said the service of the staff was horrible. When staying at a four star hotel guests requests should be responded within a...

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3Thank thebabies
PalmsHotelandSpa, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

I would like to thank you for sharing your concerns with us about your stay in March, and I regret to hear that your experience was not as you anticipated. It was much to my surprise to read your comments in regards to the service you received, and that our Management Team has not reached out to you. Our team...

Reston, Virginia
Reviewed 25 April 2012

We had a small family wedding here and everyone involved from the events coordinator to the food and beverage staff were great. This is a lovely small resort one block square in Miami Beach with all the requisite facilities - nice pool, bar and restaurant, full service spa, spacious grounds and lounge areas. Our top floor room with ocean view...

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1Thank dr_odd
st lous, mo
Reviewed 23 April 2012

My husband and I were there recently on an adults-only trip. We were pleased with the service and the cleanliness/overall feel of the hotel. However, the construction next door was very loud during the day, and one day they closed the pool at 4:00 for a wedding. They had not announced this in advance, which was annoying. We didn't let...

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1Thank kcjcStLous_Mo
Pittsburgh,PA
Reviewed 23 April 2012

This place is a bit away from the excitement of the main South Beach area- about a 20 minute walk. It was clean and the grounds are very pretty and relaxing. The food was delicious. I loved the access to the boardwalk, although most of the hotels along Collins have the same access. I would have preferred to have a...

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2Thank bunta1976
Glasgow, Kentucky, United States
Reviewed 23 April 2012

Me and my wife stayed here in September of 2011, with the intention of getting married out by the rocks on the beach. Things didn't workout so great at first. We arrived from the airport to The Palms around Midnight to check in, only to find that the Air Conditioning had stopped working, and it was a humid 85 degrees...

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Thank Aaron R
Boone, Iowa
Reviewed 17 April 2012

This place is awful. The construction next door makes it loud during the day. Then... theres a party in the room next to me and at one in the morning, I call the front desk to have it quieted down. They do nothing. At three, I threaten to take care of it myself and the security comes up. The party...

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6Thank Carguy50036
Toronto, Canada
Reviewed 16 April 2012

This hotel was an oasis of luxury after our stay in downtown Miami. Its a small boutique hotel with a resort feel (without being over sized), and has a tranquil poolside lounge area and easy access to the beach and city boardwalk. The beach has plenty of lounge chairs and bar service. The Essensia restaurant was divine - wonderful culinary...

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Thank Ablablah
Atlanta, Georgia, United States
Reviewed 15 April 2012

My husband, daughter and I spent a week here for spring break. We booked the hotel through Expedia. The hotel gave us a hard time about honoring our room request. They initially put us in a room with two doubles in spite of our specific request for a king with pullout sofa. My 6'4" husband does not fit in a...

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2Thank Ivy F
Albuquerque, NM
Reviewed 13 April 2012

We enjoyed our week long stay at The Palms in April 2012. The location is perfect - close enough to go to Lincoln Road and Ocean Dr. without being in the middle of the craziness. The rooms are a little on the small side, but they do make the most of the space. We had a corner room on the...

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2Thank LauraSmigi
Billericay, United Kingdom
Reviewed 9 April 2012

Second time visit from the uk after being stuck due to the volcanic ash last time. Still great despite some problems Eith reservation. Rooms and service are excellent and not deteriorated from 2 years ago that can often happen. Pool area is great except there is major building work next door which if you like peace and quiet maybe off...

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4Thank Paul W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $273 - $831 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms are worth the upgrade: floor to ceiling windows offer an incredible view.”
 of 5 bubbles 607yiz, 26 Nov 2016 | Read review
“Ocean view is worth it”
 of 5 bubbles dpurcell2, 11 Nov 2016 | Read review
“Not sure but I was in the 10 floor with ocean view and it was Gorgeous”
 of 5 bubbles ericklion, 8 Nov 2016 | Read review
“Get the eight floor - ocean view!”
 of 5 bubbles , 30 Oct 2016 | Read review
“If you are looking for a modern hotel done in the old Florida style then this is the place for you.”
 of 5 bubbles Indy005, 30 Oct 2016 | Read review
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