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The Palms Hotel & Spa

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The Palms Hotel & Spa
The Palms Hotel & Spa
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2,406 Reviews from our TripAdvisor Community

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Showing 1,488: English reviews
Sao Paulo, SP
Reviewed 4 weeks ago via mobile

I have requested a quite room "far from elevator", no smoking and king bed, since I'm taking 4 nights as a vacation. I have paid one additional night to make sure that I will arrive at 5:00 a.m and I have had expectation that my room will be available and over my expectation. Unfortunately was totally different that I expected....

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3Thank ronaldomdias
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear ronaldomdias, Thank you for choosing to stay at The Palms Hotel & Spa and for taking the time to share with us your recent experience. I am glad to know that Maria, our Front Desk Manager, took very well care of you and made sure to give you a king room in a higher floor. I do apologize for...

Reviewed 4 weeks ago via mobile

Great first trip to Miami, this hotel is very nice, pool area is excellent, always sunbeds available Rooms are small but a very high standard. My only downside to this hotel was the valet parking, at $41 a day I'd expect the valet staff to be at least helpful... not just ignoring us and chatting to their friends and when...

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1Thank Jayj1988
Oakville, Canada
Reviewed 4 weeks ago

What a lovely, relaxing place. Just a little north of the hustle and bustle of shopping on Lincoln road and the main heart of South Beach, this hotel has lovely grounds and its own portion of beachfront. Very hospitable staff and great service at the spa. Not cheap, but really nice and appropriately priced for what you get. We really...

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1Thank ScreenName155002
Memphis, Tennessee
Reviewed 4 weeks ago via mobile

What a great way to get away from it all. Every staff member was so helpful and friendly. The beach staff was especially good with getting us set up with our lounge chairs and umbrella. Food was yummy too! Lots of green space to enjoy the surroundings. Would highly recommend to anyone.

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1Thank Pegdon
Reviewed 4 weeks ago via mobile

What a great escape! Wonderful staff, great location! Good food. A perfect long weekend. Jose Pizarro gave a lovely head and foot massage with fabulous saved a oils and fragrances! What a stress relief! Loved it!

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Thank Jay N
Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Beautiful resort, maintained perfectly with adequate amenities and beachside. This was a weekend away in late February to escape the cold north. Greeted by rain our first day and looking for something to do, but the spa was booked solid. I would suggest booking in advance during high season. We went out to the pool side cabana bar instead for...

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4Thank Gregory D
Vancouver
Reviewed 5 weeks ago

We stayed at this hotel and by far, the best thing it has going for it is the outdoor area: pool, tiki bar, outdoor eating area, garden, patio, private beach, you name it. The environment created outdoors really is relaxing and you can't tell if you're in Miami, Cuba or Mexico. It is the perfect relaxing escape for anybody looking...

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Thank gagnsekhon
Reviewed 22 February 2017 via mobile

This place is great for vacation with kids. The pool is pretty large and kids can play in it. The beach is right in front of the hotel and is nice and clean. The restaurant of the hotel is very good for dinner. We had an ocean front room and the view was amazing. So... all good right ? No...

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5Thank Philippe K
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Philippe K, Allow me to start off by thanking you for staying with us and for taking the time to write a review sharing the positive and not so positive impressions of our hotel. While we’re happy to read that your stay was a great value for the money, we are deeply sorry and find it distressing to hear...

Lake Worth, Florida
Reviewed 22 February 2017

Staff was mostly friendly. We walked in and asked for our room about 3:30 pm and was told that check in was between 2-4 and our room was not ready which I found odd because again check in was between 2-4. They said they would text us when the room was ready and within 30-45 min they did. The room...

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1Thank Ames1980
Miami, Florida
Reviewed 22 February 2017 via mobile

Beautiful grounds and excellent service. Restaurant food and service were beyond my expectations. Room was small but all the necessary amenities. Only concern was the noise coming from the hallway due to our proximity to the elevator. We celebrared our anniversary dinner at the restaurant in the property, esencia, and our waiter, Gracia, was superb. He was friendly and very...

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1Thank anacf71

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: $330 - $717 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#15 Spa Hotel in Miami Beach
#23 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
67 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor. The hotel is NOT directly on the beach.”
 of 5 bubbles DrRM_12, 28 Mar 2017 | Read review
“Paying a little extra for an ocean view is worth it.”
 of 5 bubbles SAnnHaller, 22 Mar 2017 | Read review
“Stay someplace else.”
 of 5 bubbles , 19 Mar 2017 | Read review
“ocean view is worth it”
 of 5 bubbles swisstravelers_12, 19 Mar 2017 | Read review
“Stick with a high floor. And confirm that the room is sufficiently close to the router so that wireless functions.”
 of 5 bubbles pricardolaw, 14 Mar 2017 | Read review
5 of 5