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Congress Hotel South Beach

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Congress Hotel South Beach
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1,354 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
Massachusetts, United States
Reviewed 11 December 2012

MAKE SURE YOU KNOW THE DAILY RESORT FEES ARE DAILY AND PER PERSON STAYING IN THE ROOM WHICH IS NOT CLEAR WHEN YOUR SIGNING FOR THE DAILY RESORT FEE CHARGE. I SPENT AN EXTRA $180 APPART FROM HOTEL ROOM CAHRGE. This hotel is in a great location, staff was 50/50 some where very helpful and others specially the women could...

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Helpful?
Thank Nolberto A
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Thank you for staying with us and taking the time to share your experience. I would like to apologize on behalf of the hotel for the challenges you encountered during your stay at the Congress Hotel. I have addressed my team accordingly in regards to the customer service and HK issues you encountered during your stay. The resort fee is...

Los Angeles, California
Reviewed 11 December 2012

Amazing location. Jr. suite was huge. Full fridge, freezer, stovetop, oven, toaster, coffee maker, comfy bed, and the deepest bathtub I've ever seen. They had dishes and pots and pans too. They even had a paper towel rack with paper towels and they had delicious apples at the front desk. I had a huge balcony too. The rooftop pool is...

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Helpful?
Thank WrldTrvlrr
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Thank you so much for your review. I'm happy to hear that you had a great stay with us! We've been working hard to make sure guests have a fantastic stay and it sounds like we are succeeding!

New York, New York, United States
Reviewed 10 December 2012

My wife and I were on our way home to NYC after our honeymoon and were stranded on a layover in Miami by Hurricane Sandy. When I explained our situation to Eleanor at the front desk, she said that she would make sure that we could make the best of this tough situation and that she would have a room...

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Helpful?
Thank David S
Myrtle Beach, South Carolina
Reviewed 9 December 2012

Great all around experience. Close to resteraunts and bars & across the street from the beach. Perfect location right in the heart of South Beach. Friendly, courteous staff that made part of our honeymoon special. Special thanx to Brian & Louis.

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Helpful?
Thank J A
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Thank You so much for your review! All of us here at The Congress Hotel have a great time taking care of our guests and making sure they have a wonderful hotel experience. We are also happy that you were able to take advantage of our prime location here in South Beach - it really makes it so easy to...

Vienna, Austria
Reviewed 8 December 2012

Me and my friend booked a room for 10 nights in august this year. The first impression was really good. After arriving came Louis (hotel stuff) to us and tooks our package, brought us to the reception and to our room. He gaves us many tips what we can do and he was very helpful. Also the other hotel stuff...

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Helpful?
Thank Patricia_Austria
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Thank you for the wonderful posting. We are so happy you enjoyed your stay with us & thank you for mentioning the great staff. We hope to see you again soon. Kind Regards, Nancy

Ocala, Florida
Reviewed 8 December 2012

My boyfriend & I planned a last minute getaway to South Beach. We arrived on November 30th & left on Monday Dec 3rd. Upon arrival we were greeted by a very friendly staff. Even though our room wasn't ready they were nice enough to store our luggage free of charge. Louis the bellman gave us the name of a restaurant...

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Helpful?
Thank Vane P
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

We are glad to hear that your stay was nothing but great. Our staff derives in great customer service. We appreciate your review and hope to see you again soon.

New York City, New York
Reviewed 7 December 2012

When I arrived at the Congress hotel, hearing the pulsating music,I thought better request a room away from noise. So I did. I was given a room clean, spacious, but dark. I thought I'm not happy, so I went to front desk expressed my dissatisfaction and the manager said OK looked her other available rooms. Since I was there for...

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Helpful?
2Thank 1234ppesce
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

We apologize for the discrepency, however are glad to hear the problem was solved and that your stay was great there after. We try our best to accomodate the needs of our guests and are happy to have met yours.

Colby, Kansas
Reviewed 6 December 2012

My friends room didn't even have a room darkening blind and they were facing the parking garage with lights shining into the room all night. They asked for a blind and were told they would send someone up. one of the stayed in the room for over a hour(beach time wasted) and nobody came. She stopped by the front desk...

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Helpful?
Thank chrysd
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Thank you very much for your posting. Our most sincere apologies for the discrepancies you have experienced during your stay at the Congress Hotel. We will take a look at our room product and assure it exceeds all expectations from a usage and cleanliness perspective. We will be working on improving our rooms and functionality all through next year and...

Myrtle Beach, South Carolina, United States
Reviewed 5 December 2012

Staying at the Congress Hotel was one of the best decision have made so far. It was a fantastic experience. We were greated by the best , most professional and friendliest staff, starting outside by the bellman Brian, to the front desk with Eleonor . The hotel was very clean and very new to be in the heart of South...

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Helpful?
Thank Stephan T
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Dear Stephan, I am so happy to hear that that we exceeded all of your expectations. We take pride in providing the best customer service possible to all of our guests. We appreciate the feedback and are looking forward to your next stay at the Congress Hotel. GO DOLPHINS! Regards,

Reviewed 23 November 2012 via mobile

We stayed at this hotel the night prior to our cruise departing from the port of Miami. I had extremely high hopes for this hotel and found myself quite dissatisfied. I was expecting a modern room without a nice beach view...or any view. I got a small room with 3you windows looking nowhere. After struggling with the broken shades I...

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Helpful?
Thank cntrygurl625
Nancy R, General Manager at Congress Hotel South Beach, responded to this review

Thank you very much for your posting. We are saddened by the results of your stay. We will take a look at our room product and assure it exceeds all expectations from a usage and cleanliness prospective. We will be utilizing the feedback to improve our service levels. Unfortunately, since we do not own or operate the restaurants, we do...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Live the South Beach lifestyle at our hotel in Miami Beach, Florida. Located in the heart of Miami's Art Deco Historic District on Ocean Drive, we offer spacious, stylish suites with all the amenities of home. With stellar views of the ocean and the bustling action of Ocean Drive, our beachfront hotel is exactly what you need for your stay in Miami. Because we are located right on the beach, fun in the sun is literally at your doorstep. Stake out your spot in the sand and enjoy the signature Florida sunshine. With the average temperatures in the 70s and 80s, you can enjoy the beach and the sun almost all year-round. ... more   less 

Additional Information about Congress Hotel South Beach

Address: 1052 Ocean Drive, Miami Beach, FL 33139 (Formerly The Strand)
Region: United States > Florida > Miami Beach
Price Range: $240 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Congress Hotel South Beach 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Strand Ocean Drive Hotel
Strand Ocean Drive Miami Beach
Congress Hotel South Beach Miami Beach, Florida
Hotel Style:
#88 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Congress Hotel South Beach staff and other travellers.
15 questions
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Seattle, Washington
11 months ago
Beacon Falls, Connecticut, United States

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Questions? Get answers from Congress Hotel South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DON'T Stay here!!!!!!!!”
802MaryM802, 9 Apr 2017 | Read review
“1. Splurge for a junior suite --wish we had done that; 2. If hearing music all night bothers you, don't stay on Ocean Drive.”
Kcrho1, 19 Mar 2017 | Read review
“its in the middle of all the action it will be loud”
strawberry972c, 7 Feb 2017 | Read review
“Suggesting for the oceanview rooms”
815kalyana, 29 Jan 2017 | Read review
“not sure where the good rooms are but ours did not resemble the hotel pics”
Glescagirl38, 11 Jan 2017 | Read review
5 of 5