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Sherry Frontenac Hotel

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207 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Miami Lakes, Florida
Reviewed 14 August 2016

This hotel is directly on the ocean i the best location. Very surprised they offer free self parking about one block away. In addition they offer free wifi and breakfast.Very relaxed atmosphere I will be back

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Helpful?
1Thank Jay R
Mumbai (Bombay), India
Reviewed 11 August 2016

i booked the place over the phone and clarified a single room with 2 rooms for 3 people over the phone all was well understood and agreed upon for 2 nights Surprise!!!!! when i entered they upfront refused of any such rooms and i landed up paying 285 $ more for the extra room Pathetic breakfast please take all denominations...

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Helpful?
1Thank jay19772015
Management response:

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. If you will, please identify your displeasure with your stay and who you spoke to so I can personally address the situation to make your next stay with us...

Doha, Qatar
Reviewed 28 July 2016 via mobile

My boyfriend and I missed our connecting flight to Bermuda, so we stayed the night in Miami. The hotel is on the popular Collins Avenue. The beach was directly behind the hotel pool. You just walk through the gate and there you are! I believe this is a crew hotel for airline workers, but not sure. There was also complimentary...

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Helpful?
1Thank honeycupkh
Management response:

Thank you for choosing our hotel and giving us a positive review on TripAdvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to having...

Lancaster, PA
Reviewed 20 July 2016 via mobile

This place is well past its prime. Air conditioning struggles to stay cool. Carpet is worn out. Furniture is outdated. Ok it's on the beach. Hope the airlines have a smoking contract, this place is in bad shape and dirty.

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Helpful?
1Thank Darrell M
Management response:

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and our housekeeping staff. It is a pleasure to announce that we are implementing many upgrades and an extensive...

Reviewed 17 July 2016 via mobile

Is a good hotel right on the beach. Great view and a pretty pool. You have close pizza store and pharmacy. Is quite and happy hour. I have close bars and restaurants. Nothing bad to say about it. Just get with your partner and enjoy it

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Helpful?
1Thank Osmar B
Management response:

Thank you very much for your positive remarks regarding our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In addition to our location on the beach, we are upgrading the hotel on a daily basis. In taking great care of our charming hotel, our main priority is to be able...

Reviewed 7 July 2016 via mobile

Great stay with a kind staff esp Luis and Glenda. Will definitely come back! Very clean room and loved pool and beach!! Pool very clean and large. Workout facilities and laundry room are top notch. Continental breakfast served in large ballroom.

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Helpful?
1Thank grloving
Management response:

Thank you for choosing our hotel and giving us such a nice review on our Hotel. I'm especially delighted that the hospitality exhibited by Glenda and Luis, two of our finest front desk agents, was satisfying to you. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride...

Reviewed 2 July 2016

As I was calling to check Hotel availability in Miami beach area, i experience rudness and short answers from front desk staff, When I called Sherry Frontenac Hotel Candice Street answered and was very patient, attentive and eager go help. I inquire about Military discount and was pleased by the response she gave me, " we honor and accept all...

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Helpful?
1Thank gee g
Management response:

Thank you for choosing our hotel and giving us such a nice review on our Hotel. I'm especially delighted that the hospitality exhibited by Candice was outstanding, as it should always be. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs...

Reviewed 18 June 2016 via mobile

From the amazing pool to the genuine and accommodating front desk this hotel had it all!! My family and I have stayed there twice now and we love it more and more! Check in is a breeze thanks to the amazing staff!! We have found our home away from home😊😊

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Helpful?
1Thank Krystyna M
Management response:

Thank you Krystyna for those lovely words about our hotel and my staff. We truly enjoy you and your family each time you've been here. We're looking forward to your next get-a-way and vacation at our hotel. Regards to all, Ben Nierenberg Director of Rooms

Reviewed 18 June 2016 via mobile

The plan was to have a relaxing evening at this old hollywood, fabulous hotel, shooting pool at one of their TWO POOL TABLES... but after a series of very unfortunate events, I found myself fleeing my current room, and hiding out in the ladies room downstairs. But then, exemplifying exceptional hospitality, Ms. Candice appeared. I explained my situation and in...

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Helpful?
1Thank Viviana P
Management response:

Thank you for choosing our hotel and giving us a positive review on the Tripadvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to...

Reviewed 16 June 2016 via mobile

When I was shopping for hotels for my vacation I called the hotel, Sandra Jean answered and she completely answered all my questions and explained the benefits of staying at Sherry Frontenac over others. I was blown away by the service , and the beds were so comfortable! Direct access to beach was heavenly! Thank You Sandra for your explaining...

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Helpful?
1Thank Annie J
Management response:

Thank you for choosing our hotel and giving us a positive review on the Tripadvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sherry Frontenac Hotel specializes in accommodating airline crews and is pleased that its guests include crews from American Airlines, Swiss, United Airlines, JetairFly, Skywest, USAir, TAP, UPS, Airborne Express, Southern Air, etc. Your crew's friends and families will enjoy their layovers and vacations in Miami Beach. The Sherry Frontenac Hotel is located in a friendly neighborhood with many restaurants, bakeries and shopping nearby. We are an oceanfront hotel with a beautiful sand beach yet only 18 minutes from MIA airport. The Sherry Frontenac Hotel is a first quality facility including a lounge, exercise/workout room with a complete circuit, spinners, ellipticals, treadmills, free weights etc., complimentary Wi-Fi, complimentary continental breakfast and much more. In our club-like environment we provide a quality, restful layover, and our guests enjoy our hospitality. In fact, many of our guests consider the Sherry Frontenac their finest crew layover hotel. ... more   less 

Additional Information about Sherry Frontenac Hotel

Address: 6565 Collins Ave, Miami Beach, FL 33141-4613
Region: United States > Florida > Miami Beach
Price Range: $277 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sherry Frontenac Hotel 3*
Number of rooms: 269
Also Known As:
Sherry Frontenac Hotel Miami Beach, Florida
Hotel Style:
#37 Spa Hotel in Miami Beach
#45 Family Hotel in Miami Beach
#98 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sherry Frontenac Hotel staff and other travellers.
4 questions
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Questions? Get answers from Sherry Frontenac Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view rooms on all floors in both towers.”
 of 5 bubbles DouglasBeer, 5 Jan 2017 | Read review
“ask for a room facing the ocean”
 of 5 bubbles jgolbireis, 4 Jan 2017 | Read review
“Ask for ocean view”
 of 5 bubbles 442RICKH442, 17 Oct 2016 | Read review
“Ask for oceanview”
 of 5 bubbles jgolbireis, 9 Sep 2016 | Read review
“All rooms are amazing!”
 of 5 bubbles darlingf2016, 30 Aug 2016 | Read review
5 of 5