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Metropole Apartments

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Metropole Apartments
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793 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Shreveport, Louisiana
Reviewed 1 week ago

The hotel front desk staff was friendly and helpful. The room was nice as well. It took over 5 hours for room service and the shower had mildew. As a business woman traveling, there's no business ctr and even going to one of the sister properties that did, the computer was down there. One of the best things about hotel...

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Helpful?
Thank shun651
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello to you shun651! Thanks for your feedback on Metropole! We are so glad you took the time to write and share your kinds words on Metropole! We are so pleased you loved our great front desk staff, our gorgeous rooms and our terrific location. We hope you will come again soon. Warmest regards, Katrine

Trinidad
Reviewed 2 weeks ago

Great place for the price. Very courteous, friendly professional day staff. Convenient for transportation (Busses 2 minutes walk) in the heart of shopping and food. 24hr pharmacies around the corner. Beach 3min walk.

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Helpful?
1Thank badttboy
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello badttboy! We are so glad you enjoyed yourself here! We're happy you took the time to share your recommendation. We're thrilled you chose Metropole and we hope you will again soon. Warmest regards, katrine

Reviewed 3 weeks ago via mobile

Checked in when ok girl who checked me in seemed as if I was bothering her but there was another girl in the "lobby" that was very welcoming think her name was Jenny. She was very nice and helpful. Got to the room just as pictured online very clean and spacious. Only downsides is the hallways are uneven so it's...

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Helpful?
Thank travelfam305
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello to you, travelfam3o5! We thank you for writing to us. It's so lovely of you to mention the details you enjoyed with us. Jenny will be so happy you loved her gorgeous hospitality. We can't wait to have you back. Warmest regards, Katrine

Taylor, Texas
Reviewed 4 weeks ago

It was more than what I expected it to be it was almost like a whole house for a short stay and the hotel was near everything walking distance if there was any complaint it would only be that the room was a little dark not a lot of lighting but other than that very comfortable

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Helpful?
Thank ruizirene70
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

STELLAR! It's so great to read you enjoyed your time here with us. It's awesome of you to mention the details you loved. We are pleased you took the time to share your opinion and recommendation, it's helpful to us and future guests. Be well, Katrine

Croatia
Reviewed 4 weeks ago via mobile

I Don't usually make reviews but i had to make one for this hotel. I got surprised upon arrival all the staff welcome me with a smile and smiled everytime they see me, they were all proffesional and friendly. Greicy the supervisor treated me like her friend, Becky was super proffesional and friendly as well. My room was being cleaned...

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Helpful?
Thank Lili0005
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

WOOHOO! We are so delighted to read your raving review on Metropole! We're so happy you enjoyed our offerings here! It was a true pleasure to host. Greicy and Becky will be happy you mentioned them personally. Warmest regards, Katrine

New York City, New York
Reviewed 4 weeks ago via mobile

The metropole has been my spot mostly all the time when I stay in South beach. The staff is upbeat and hospitable each time I've stayed. Wanted a specific room type and had requested it and like always they follow thru. Thanks to becky, Jenny the captain of the ship and all the housekeepers for yet another home away from...

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Helpful?
Thank Alva J
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Sweet! Hey there Alva J and thank you! We are so glad you loved our offerings here and that your time was perfectly 5 star! Becky and Jenny are great assets to our team and we'll be sure to let them know you were very happy with them. Warmest regards, Katrine

Miami, Florida
Reviewed 4 weeks ago

We decided to stay at this hotel because of the decent reviews and nice pictures on the internet. I can assure you that is certainly not the experience I am having. I'm on night one of a 6 night stay and I'm not exactly sure how I'm going to make it through the rest of the trip. The staff is...

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1Thank TeslaJoe
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Greetings TeslaJoe! We are so glad you took the time to write and share your honesty with us. It's truly sad to hear you didn't enjoy yourself here with all of our gorgeous offerings! We're actually quite surprised to read some of your opinions on Metropole as they are not what we're used to hearing from our guests. We feel...

Reviewed 4 weeks ago

First off the man at the desk was very friendly and helpful, lol, and always knew what we wanted/needed before even ask for it-thank you! The room was nice and spacious. I like that there was a kitchen! We would either take an Uber or Zipcar to go get groceries from Publix, or walk to Walgreens which was a block...

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Helpful?
Thank Erika N
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good day, Erika N! Thanks for sharing your words! We're so thrilled all of our offerings were nicely suited to your needs! It was a joy to host you and we will look forward to future visits with you. We're glad you and your husband thoroughly enjoyed your time in our spacious and equipped accommodations. Be well, Katrine

Delray Beach, Florida
Reviewed 26 October 2016

We had a wonderful stay at the Metropole! The room was a great size with two bedrooms and a great kitchen area very clean slept like a baby. beautiful courtyard. Great friendly staff.. We will go back.

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Helpful?
Thank SOPJP
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Heya SOPJP! We are glad you had that glowing 5 star visit that we so wanted to provide you with! We are glad you loved our perfectly equipped rooms and we're delighted you'll choose us again in the future- what a compliment. See you soon! All of my best, Katrine

Atlanta, Georgia
Reviewed 18 October 2016

Service was great, second visit to Metropole this year. Centrally located and quiet. My daughter enjoyed her 22nd birthday while the adults relaxed. The only concern is with the shower leakage in Apartment 103. I suggest updating with a full door.

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Helpful?
Thank abglenm
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello there abglenm! Thank you for taking the time to share your opinion on Metropole! We are so pleased you loved our offerings here. It's awesome you guys chose us for your daughter's 22nd birthday celebration- how fantastic. Happy Belated to her! We will share your full review with our team. Best regards, Katrine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropole's inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Production friendly rates available. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Metropole Apartments

Address: 635 Collins Ave, Miami Beach, FL 33139-6249
Region: United States > Florida > Miami Beach
Price Range: $189 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Apartments 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Metropole Apartments Miami Beach, Florida
Metropole Apartments Hotel Miami Beach
Hotel Style:
#47 Business Hotel in Miami Beach
#55 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Metropole Apartments staff and other travellers.
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Questions? Get answers from Metropole Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the first floor!!”
 of 5 bubbles ZashnettaW, 20 Sep 2016 | Read review
“If you would like a room with space try to reserve the courtyard Apartments”
 of 5 bubbles annti0nettec, 7 Sep 2016 | Read review
“4th Floor was fine. Toward Luxury end of Mid Range. 24 hr Concierge.”
 of 5 bubbles jufors777, 7 Sep 2016 | Read review
“It's nice an quiet if you get a courtyard facing room.”
 of 5 bubbles andyrS4339UQ, 26 Aug 2016 | Read review
“Great South Beach location”
 of 5 bubbles wynstyles, 2 Aug 2016 | Read review
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