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Shelborne South Beach

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1,589 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Reviewed 16 July 2016 via mobile

I arrived to the Shelborne around July 4th weekend. My family and I often come and visit the miami beach area during the winter to escape the cold. As it was my family and I first July 4th weekend in Miami , we were ready to soak up the sun. We met Alain on the beach and he is one...

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Helpful?
Thank Ramces D
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Ramces D, Thank you for choosing the Shelborne Wyndham Grand for your family vacation! We are thrilled to hear that Alain exceeded your expectations during your beach day! Alain is the perfect example of going above and beyond for our guests. We apologize that there was a shortage of towels, however, we are glad that Alain was able to...

Raleigh, North Carolina
Reviewed 16 July 2016

Very dirtily, bad service, but too much expensive. Too small room! Very noisy! Slow response or absence of any response from hotel staff. Absence of chair in the room. Absence of relevant parking. Bad!

Review collected in partnership with this hotel
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1Thank Konstantin S
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Konstantin S, We would like to apologize for your negative experience. Our staff work diligently to provide our guests with everything they need to create memorable, positive, lasting impressions. We certainly do not want our guests to have negative impressions of our property. The parking options for our guests include valet, or street parking. We appreciate your review, and...

Memphis
Reviewed 15 July 2016

I really felt like I was at home. My wife and I entered the room and was greeted by a welcome message displayed across the television. I thought that was a great way to welcome someone to the hotel. Everyone was so hospitable and very helpful. The beds slept so comfortably and the weather was so hot but the rooms...

Review collected in partnership with this hotel
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Helpful?
Thank TerrenceGilkey
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear TerrenceGilkey, Thank you for choosing the Shelborne Hotel for your Birthday trip! We are delighted to hear that you and your wife felt right at home during your stay. Our staff always go above and beyond with personalizing our guests stay to ensure they are comfortable and enjoy their visit. We are glad that you slept well and were...

Muncie, Indiana
Reviewed 13 July 2016

Toured this property in November of 2015! Absolutely beautiful hotel and rooms. Viewed all of the grounds, pool, bar area and also a king city view room. You can really see the effort and attention to detail that was put into the recent complete renovations. The spa was SO beautiful! The spa had a room with 2 beds that would...

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Helpful?
Thank WanderlustLucia
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear LuciaLemon, Thank you for your feedback! We are thrilled to hear that you loved our gorgeous rooms and overall ambiance of our property! Our spa is beautiful, and is the perfect space for a day of relaxation! We appreciate your recommendation, and look forward to you booking a stay at our lovely property! Our friendly and attentive staff will...

Reviewed 13 July 2016 via mobile

I made my reservation for this hotel 8 months In advance. When I got there to check in, they still managed to mess up my reservation. They LIED to me about a pipe bursting in the room and that they could no longer accommodate me. I was constantly told that in the next few hours they'd work something out for...

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1Thank Nick J
Dallas, Texas
Reviewed 13 July 2016

Clean comfortable rooms and good food and drinks. Pool was shut down on Saturday to all guests for a hotel sponsored pool party which they said would happen now every Saturday during the summer. Not good for weekend guests who want to relax poolside Saturday or take a dip after being on the beach. Good beach service from Dominic!

Review collected in partnership with this hotel
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Helpful?
Thank Ray E
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Ray E, Thank you for choosing the Shelborne Wyndham Grand for your weekend stay! We are glad that you enjoyed your room, and the tasty food and drinks from our poolside bar and grill! We would like to apologize that the pool was closed due to a private event. Dominic is a wonderful example of treating guests with the...

Clifton Park, New York
Reviewed 12 July 2016

Receptionists were very friendly and helpful. They need some help at time of guests checking in and out. Guests don't like to wait half an hour to be checked in. Clean restaurant and good service on the breakfast. We had some problems with towels at the beach and the pool. In general, very friendly environment.

Review collected in partnership with this hotel
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Thank fatheralex
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear fatheralex, We are delighted to hear of your outstanding experience while staying with us! Our Front Desk agents always offer friendly and helpful service to our guests. We strive to provide seamless check ins and check outs for our guests. We are glad that you enjoyed our delicious breakfast buffet and the exceptional service you received. We would like...

Bloomington, Illinois
Reviewed 12 July 2016

The front desk staff were polite and very accommodating. I stayed here in May and July and both times I have been pleased. Very clean and I loved the contemporary decor. Would definitely recommend to friends and family.

Review collected in partnership with this hotel
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Helpful?
Thank buenolat
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear buenolat, Thank you for your review! We are glad that you were pleased with your stay both times you stayed with us. We take great pride in the appearance and ambiance of our property, and we are glad that you enjoyed the decor throughout the hotel. We definitely appreciate your recommendation, and look forward to seeing you and your...

Reviewed 12 July 2016 via mobile

I booked his hotel for the weekend, attracted by the price in comparison with other hotels in the area. I was worried about the non refundable booking after reading all the negative reviews. However, the whole stay was great. The elevators where not slow, almost always immediate. The staff was curious, the doorman gave me the expression of expecting a...

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Thank Passanger00
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Passanger00, Thank you for your feedback! We are delighted to hear that you were pleasantly surprised during your stay. Our staff always offer friendly and helpful service to our guests. We strive to ensure that our guests feel right at home and welcome during their stay. Our location is perfect for exploring all of the restaurants and shops! We...

Reviewed 12 July 2016 via mobile

This was our second year staying here prior to our annual family cruise. We had three rooms, two doubles and a king. Check in was seamless. The rooms are clean and south beach sized. The pool is awesome and the bar and lounge area is swanky. We didn't eat there or have drinks this year but enjoy our stay emencly....

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Helpful?
Thank Fallon T
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Fallon T, Thank you for choosing the Shelborne Wyndham Grand for your pre-cruise stay! We are glad that you had a quick and easy check in process, and were pleased with your room! Our staff is always ready to assist our guests when needed to ensure the best possible experience. We appreciate your feedback, and definitely look forward to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139-7414
Region: United States > Florida > Miami Beach
Price Range: $291 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Cheap Tickets, Priceline, Evoline ltd and HotelQuickly so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Shelborne South Beach Miami Beach, Florida
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#25 Spa Hotel in Miami Beach
#42 Luxury Hotel in Miami Beach
#49 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
58 questions
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Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views”
vedranaandric, 10 Apr 2017 | Read review
“dont choose the private apartments they arent serviced by the hotel”
donyab2016, 6 Apr 2017 | Read review
“look for another place ! Rooms are good enough but that's it !”
SvenAntwerp_Belgium, 5 Apr 2017 | Read review
“If you want ocean front, higher the floor level the better (7+), preferably on the right side of building..”
MoW979, 4 Apr 2017 | Read review
“When choosing rooms with an ocean view, choose those on the south side of the building and on 5th floor and higher to see above the trees.”
  • Night Sky view of hotel
Lynne4078, 3 Apr 2017 | Read review
5 of 5