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Shelborne South Beach

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Shelborne South Beach
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1,505 Reviews from our TripAdvisor Community

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Showing 1,220: English reviews
Miami, Florida
Reviewed 15 May 2016

My fiance and I decided to stay at the Shelborne for a weekend getaway based on reviews of friends and families and it was absolutely PERFECT. The staff were extremely friendly and helpful and the room was clean and comfortable. It was a great stay. Special thanks to Susie, Robert, and Ivan. We will be back.

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Helpful?
Thank Alexandra M
SCHENECTADY
Reviewed 13 May 2016

The fact that the manager left the day I had to follow up with him to assist me with the numerous problems we experiences on our 3 days stay, doesn't look good at all. My wife and I stayed at the Wyndham Shelborne in Miami for my wife's best friends wedding. We arrived on Thursday 5/5 around 1130pm. When we...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank JOE A
Dayton, Ohio
Reviewed 12 May 2016

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 859carlyleb
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Reviewed 12 May 2016 via mobile

We were told room would be ready at 3 and it was not ready till 530 upon arrival our room was over bearing with the smell of bleach and the carpet was wet. Nothing that could be done when complained, The concierge was not very knowledgeable of the details of a night club package that she sold me. The lack...

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Helpful?
Thank Roxanne L
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Roxanne L, We would like to apologize about the delay you experienced upon check in, and then the smell in your room, and the carpet. Please know that guest satisfaction is our top priority, as we want all of our guests to have an enjoyable time from check in to check out. Any concern that is presented to our...

Euclid, Ohio
Reviewed 11 May 2016

Absolutely First-Class Operation in every way! Eric and his front door staff greeted and assisted us as though we were regulars (although this was our first visit to South Beach), not only taking care of our bags but also providing helpful advice about the hotel facilities and vicinity en route to our room. Susette ("Susie") at the front desk was...

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2Thank GREG M
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear GREG M, We are thrilled to hear of your first class experience during your stay with us! Our staff strives to make each guest feel right at home from the moment they walk through the doors, until they depart. Eric, Susie, and Danuta are wonderful examples of going above and beyond in the service they provide; always willing to...

Reviewed 11 May 2016

I visited this property recently and was BLOWN AWAY by the service, rooms, and amenities. First off let me say check in was a breeze, felt very welcome, and greeted in the way you want when you take a vacation. Secondly room was very clean, spacious, great view of the ocean. Beds couldnt be more comfortable. I would HIGHLY recommend...

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Helpful?
Thank Hadi T
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Hadi T, Thank you for choosing the Shelborne Wyndham Grand for your stay with us! We are ecstatic that you were blown away by the rooms, amenities, and service you received! All of our staff from the Front Desk to Housekeeping aim to please! We are glad that you enjoyed the comfort of your bed, and the spacious room,...

Pennsylvania
Reviewed 11 May 2016

We got our room at a reasonable price for the area. We were able to check in an hour early, which was appreciated. Got a room right across from the elevator, which did not turn out to be a problem. There was far more street noise than anything we heard from the hallway. The hotel is in a good location...

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Thank Charcot
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Charcot, Thank you for choosing the Shelborne Wyndham Grand for your stay! We are glad that you were able to check in early upon arrival! We are happy to hear that you were comfortable in the room, and received prompt resolution to the minor issues you encountered during your stay! We would like to apologize that you had to...

Philadelphia, Pennsylvania
Reviewed 10 May 2016

While the rooms could use a bit of a facelift, the hotel's shared spaces like the pool, bar, lobby, and Sarsaparilla Club restaurant are all nice and modern. The retro vibe is seen around the pool and in small touches like artwork throughout the hotel, which just adds an element of fun. The only real complaint is one particular interaction...

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Thank GoldiPhox
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear GoldiPhox, Thank you for your feedback! We are delighted to hear that you were pleased with the decor and ambiance of our property! We take great pride in the appearance of our property to ensure our guests are comfortable from the moment they arrive. We would like to apologize that there was a delay in obtaining your package delivery...

Toronto, Canada
Reviewed 10 May 2016

We requested very late arrival (approx.9:00pm) and were very graciously greeted by Mr.Robert Munn at check-in. Scanning the outside as we entered and looking throughout the luxuriously decorated lobby and hallway to the elevators, we were more than impressed by how fresh and immaculately clean,the surroundings were. Mr Munn was so accomodating during checkin and offered his personal assistance throughout...

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2Thank RonandMarusia
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear RonandMarusia, We are thrilled to hear that your expectations were exceeded in every aspect during your eight day stay with us! We strive to make sure that all of our guest requests are handled and met with a sense or urgency and care! We are glad that you were impressed with the decor and ambiance of the lobby area!...

New Jersey
Reviewed 10 May 2016 via mobile

I recently stayed at the Shelborne and have to say that the service is excellent. The hotel is very well designed and the definition of a quintessential south beach luxury hotel. The concierge Oscar went out of his way to meet our needs and the beach staff Felipe and Dominic were outstanding. I will definitely stay at the Shelborne again...

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Thank BizFamJetSetter
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear BizFamJetSetter, We are thrilled to hear of the excellent service you received during your stay with us! Our staff is always willing to do whatever it takes to exceed your expectations, while you are our guest. Oscar, Felipe, and Dominic are outstanding examples of creating lasting, positive memories, that will ensure you visit us again! We are glad that...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Price Range: $327 - $817 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity and Cheap Tickets so you can book your Shelborne South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Shelborne South Beach Miami Beach, Florida
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#24 Spa Hotel in Miami Beach
#40 Luxury Hotel in Miami Beach
#46 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Shelborne South Beach staff and other travellers.
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Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Hotwire to secure a deal. Select "miami beach" + four stars+ and Collins Avenue”
 of 5 bubbles msmargaretg, 9 Feb 2017 | Read review
“Try to get a beach view and the higher up the better. Its a quieter.”
 of 5 bubbles 283gerardoc, 8 Feb 2017 | Read review
“Stay away from elevator shaft and garbage chute, elevators make noise and it will drive you crazy...”
 of 5 bubbles 548rickj, 4 Feb 2017 | Read review
“Beach front with balcony is the best!”
 of 5 bubbles DebNDayton, 2 Feb 2017 | Read review
“balcony over pool”
 of 5 bubbles da149, 28 Jan 2017 | Read review
5 of 5