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Courtyard Cadillac Miami Beach/Oceanfront

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Courtyard Cadillac Miami Beach\/Oceanfront
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2,202 Reviews from our TripAdvisor Community

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Showing 1,662: English reviews
Start your review of Courtyard Cadillac Miami Beach/Oceanfront
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Reviewed yesterday NEWvia mobile

This is the dirtiest hotel I've ever stayed in! There is dirt, garbage and filth on the floors, in the corners, on the bathroom shampoo bottles. You'll see on the photos, hair balls on the room floor! This same hair ball has been here for 3 days despite room service bein told about it! You see the dirt marks on...

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Helpful?
Thank mafimitlo
Niagara Falls, New York
Reviewed yesterday NEWvia mobile

This hotel was beautiful and even better views from our room. The staff was friendly and helpful. Pool was nice and right on the beach where we could see cruise ships departing. I would definitely stay here again.

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Helpful?
Thank dawnrH1986HH
Glen Ellyn, Illinois
Reviewed 2 days ago NEW

Pros: - Right on the beach. Great location, great poolside bars. - Room was clean. Bed was super comfy. - Nice TV with good amount of channels when in the room - Outstanding concierge - Small outdoor balcony - Pool areas very nice, including "adults only" area with our own pool. Cons: - Its all about service. Their staff would...

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Helpful?
Thank Mark N
Chicago, Illinois
Reviewed 2 days ago NEW

I stayed at this location for 3 nights April 16-19. I did a lot of research before choosing this location. I did not want to stay in the hustle and bustle of south beach, but i wanted direct access to the beach. From the moment i arrived i was greeted at the front door with a smile and a person...

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Helpful?
Thank Rhonda J
Glen Cove, New York
Reviewed 4 days ago NEWvia mobile

I wasn't too impressed by this hotel. My room was small (80% was taken up by the king bed) although it had something of an ocean view (see first pic). There is direct beach access which is definitely a perk and location is very good with plenty of restaurants and bars along Collins Ave. I recall that there was no...

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Helpful?
1Thank Joe M
Reviewed 6 days ago NEW

Excellent customer Service from check-in to check-out. The room was very comfortable. Breakfast was good but could have more options available. The restaurant was also nice to dine but could be a little better ambience. My room had a lovely view of the ocean. The gym however needs more equipment . Overall the stay was comfortable and I would stay...

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Helpful?
1Thank Karon F
RodericeJordan, Group Service Coordinator at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review

Dear Karon, I am very happy you enjoyed your stay with us here at the Courtyard Cadillac and could really relax and enjoy your vacation and our ocean view ! Myself and the rest of the staff look forward to your next visit with us . Best Wishes R.Jordan

Minneapolis, Minnesota
Reviewed 1 week ago NEW

We checked in on a Saturday so the staff gave us an upgrade! They were all very helpful and efficient. The room was large and comfortable and extremely quiet. The area could not have been better. The restaurant and pool bar were both very nice as well.

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Helpful?
Thank JoyceT776
RodericeJordan, Group Service Coordinator at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review

Dear "JoyceT776" I am happy you enjoyed your stay with us and we were able to give you an upgrade ! We would love to have you back to stay with us anytime . Warm Regards R.Jordan

michigan
Reviewed 1 week ago

Pros: Great service by pool attendants; Clean room, nice view from newer tower, happy hour pool bar prices. Cons: Poor service from certain tiki bar workers; lack of loungers near pools, slamming pool gates, boring restaurant (?Carrabas, really?), very few things to walk to, congested valet area.

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Helpful?
Thank 2341mid
nathiadominguez, Guest Relations Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review

Dear 234mid, Thank you for taking the time to review our property. I'm glad you enjoyed your beautiful view from the rooms as we are ocean front hotel. We will ensure to give the feedback from the tiki bar in effort to better their service. Miami is a very visited area in general so parking in one of our biggest...

Boston, Massachusetts
Reviewed 1 week ago

Over-rated, very outdated! beds uncomfortable! Lousy view Best part - thank God I am a gold elite with Marriott, and they gave me a late checkout for which I am thankful. Do not think I would recommend this property, not up to Marriott's standards.

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Helpful?
Thank Brian V
Oregon, Ohio
Reviewed 1 week ago via mobile

After a long flight we arrived at 3 had to wait to get our room. Check in wasn't till 5 due to housekeeping issues they had. After all the wait, we enter a room that faces a building although I booked ocean front.When I booked through the phone, I made sure I am getting ocean front and they assured me...

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Helpful?
Thank mero91199
Management response:

Greetings, Thank you for taking the opportunity to express your recent concerns with us. I sincerely apologize if we did not meet your expectations. We always strive to ensure we provide exceptional service to our guests. We will take this as a learning tool as a team. The past couple of weeks has been very busy in Miami Beach which...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Experience stylish art deco designs and accommodations at the Courtyard Cadillac Miami Beach/Oceanfront. Our hotel's location near the boardwalk, is a refreshing destination for your Florida getaway. Nestle into one of our oceanfront hotel's cozy guest rooms or spacious suites and enjoy free Wi-Fi. The recently built Ocean Tower features upgraded rooms with balconies for exceptional views of Miami Beach. The Cadillac Tower is a Miami Beach landmark and offers a variety of rooms with City or Ocean views. Boasting a Collins Avenue address near the heart of South Beach, our hotel puts guests near world-famous shopping, entertainment and attractions, with the Miami Beach Convention Center just a short distance away. There's plenty of local attractions to explore - from the Art Deco Museum to the Miami Zoo. Break away from business as usual for your next meeting or social event, in our flexible indoor and outdoor function spaces and onsite restaurants. Come stay at the Courtyard Cadillac Miami Beach/Oceanfront. ... more   less 

Additional Information about Courtyard Cadillac Miami Beach/Oceanfront

Address: 3925 Collins Avenue, Miami Beach, FL 33140-3711 (Formerly Courtyard Miami Beach Oceanfront)
Region: United States > Florida > Miami Beach
Price Range: $231 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cadillac Miami Beach/Oceanfront 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard
Courtyard Cadillac Miami Beach/Oceanfront Florida
Hotel Style:
#35 Family Hotel in Miami Beach
#54 Business Hotel in Miami Beach
#56 Romantic Hotel in Miami Beach
#63 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cadillac Miami Beach/Oceanfront staff and other travellers.
71 questions
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Questions? Get answers from Courtyard Cadillac Miami Beach/Oceanfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room are lovely”
karonf189, 20 Apr 2017 | Read review
“Go as high as possible as the rooms get quieter.”
JoyceT776, 19 Apr 2017 | Read review
“I think the newer tower rooms are better”
2341mid, 18 Apr 2017 | Read review
“ocean views are great rooms”
carasld, 8 Apr 2017 | Read review
“Book at a different hotel”
SHELLEYS911, 5 Apr 2017 | Read review
5 of 5