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Winter Haven, Autograph Collection

AutographUS$118*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Winter Haven, Autograph Collection
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1,346 Reviews from our TripAdvisor Community

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Showing 1,135: English reviews
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Rochester, New York
Reviewed 3 days ago NEW

GF and I split some time in Key West and SOBE, and booked a room using Marriot Points at Winter Haven. We were greeted by Esteban at the front desk, who checked us in, reviewed the amenities, and provided 2 cold glasses of champagne. He recommended using the hotel's bikes, highlighted some nearby restaurants and bars, and was genuinely interested...

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1Thank BryanBulling
Middletown, md
Reviewed 4 days ago NEW

My visit one year ago was a disappointing experience. Rooms were tired and dirty. Housekeeping did not clean my room, and there was hair hanging from the fire sprinkler. This stay was different. The room was clean, well maintained, and the staff was excellent. The beds must be new: the mattress was perfect and I got two nights of terrific...

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Helpful?
Thank Vulturecap
Greenville, South Carolina
Reviewed 5 days ago NEWvia mobile

Great location and customer service (at least Esteban), but otherwise I was disappointed in the loud partying that went on all night, terrible service at the beach, expensive drink prices, rundown interior of the hotel, and inconsistent housekeeping service. We stayed at another Autograph Collection hotel in London and this was nothing in comparison. Also didn't appreciate the constant pushy...

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Helpful?
1Thank LaPorte122
Demetrius H, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear LaPorte122, Thank you for taking the time in writing your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the experience received . We have shared your feedback with the appropriate hotel team to ensure that...

Thompson Ridge, New York
Reviewed 1 week ago

Our group of 5 arrived around Noon on a Thursday, prepared to wait for the 3pm room check-in time. We were greeted by Esteban, with a warm smile and welcoming manner. He provided chilled glasses of bubbly to everyone, got us checked in, and made sure we were help to our rooms. The rooms were clean, comfortable, and nicely air...

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1Thank nonnacox
Reviewed 1 week ago

We wanted to send our thanks to the entire staff of the Winter Haven for a fantastic mother-daughter trip. We love South Beach, and normally stay at the Loews, but after this getaway our new home down south will be the Winter Haven. Everyone from the hotel staff to the restaurant staff were just phenomenal, especially Esteban! Unfortunately, when we...

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Helpful?
1Thank Lisa N
Greensboro, North Carolina
Reviewed 1 week ago

Amazing hotel! The location is perfect. The beach is just across Ocean Drive and you can walk to dinner and shopping. Great people watching right from hotel resturant that faces Ocean Drive. The room is nice and the bed was very comfortable. Best part of our trip was the hotel staff. We really felt that they tried to make our...

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Helpful?
Thank Deandrea B
Brownsburg, Indiana
Reviewed 1 week ago

This wonderful Art Deco Gem is right in the heart of south Beach. The hotel is great with a wonderful Staff. It is well maintained and clean. It stays very true to its roots. We will stay there again next time we are in the area!

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Helpful?
Thank Christmas_man64
Frisco, Texas
Reviewed 2 weeks ago via mobile

We loved this place! Great price for the great location! Your minimal resort fee includes bike rental, beach towels, wifi, etc! There's also a rooftop patio you can hang out on. We checked in Monday afternoon with sweet Lissette at the front desk, and checked out Tuesday evening. It is located on 14th street and Ocean Drive. Such a great...

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Helpful?
Thank joeytran
Demetrius H, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear joeytran, Wow! What a great review! The rooftop patio is my favorite part of the entire hotel. I will make sure to personally thank Lissette and Esteban for a job well done! They are our rock stars and a great asset to our team! We look forward to seeing you again at your home away from home! Sincerely, Demetrius...

Washington DC, District of Columbia
Reviewed 2 weeks ago

We spent 5 nights at the Winter Haven and had a wonderful visit. It's a beautiful Art Deco hotel. Our room was clean, comfortable and quiet (in the back away from Ocean Drive). The resort fee included continental breakfast and 2 Boucher Brothers chairs at the 14th Street Beach, which is an amazing value for South Beach! The location is...

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1Thank DCTraveler2900
Demetrius H, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear DCTraveler2900, We are beyond thrilled to read that you had an enjoyable stay! I am glad to see that you took full advantage of all of our amenities. I will make sure to thank the staff for a job well done! We look forward to seeing you soon! Sincerely, Demetrius Hodge

Timbuktu, Mali
Reviewed 3 weeks ago via mobile

Very nice and kept hotel right in the heart of South Beach. Lovely views and furniture is very Art Deco - front desk service was not that good, very rude as if they didn't want to work - but other than that lovely hotel.

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Helpful?
Thank TravelFamily11
Demetrius H, General Manager at Winter Haven, Autograph Collection, responded to this review

Dear TravelFamily11, I am glad to read that you enjoyed our property as a whole. However, we sincerely apologize for the level of service you received during your most recent stay with us. I can assure you this is not common practice at our property. Regards, Demetrius Hodge

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Winter Haven, Autograph Collection is a truly unique hotel, built from a renovated 1939 Art Deco property located in the heart of South Beach on Ocean Drive. Enjoy breathtaking ocean views from it's rooftop terrace offering sun loungers and full food and beverage services. Savor fresh Florida seafood and Italian cuisine on-site at Il Bolognese. ... more   less 

Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139-4108 (Formerly Winterhaven South Beach)
Region: United States > Florida > Miami Beach > City Center
Price Range: $232 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Winter Haven, Autograph Collection Miami Beach, Florida
Hotel Style:
#39 Business Hotel in Miami Beach
#46 Romantic Hotel in Miami Beach
#48 Luxury Hotel in Miami Beach
#55 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Winter Haven, Autograph Collection staff and other travellers.
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Questions? Get answers from Winter Haven, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room in the back with the view of another wall. While not scenic, it was quiet.”
Vulturecap, 21 May 2017 | Read review
“2nd floor room, area was extremely quiet.”
nonnacox, 16 May 2017 | Read review
“We had a room towards the back (away from Ocean Drive) which was unusually quiet for South Beach.”
DCTraveler2900, 5 May 2017 | Read review
“Go elsewhere”
Natium, 1 May 2017 | Read review
“Most rooms offer good views of the beach.”
  • View of Beach from room.
rudynaples, 26 Apr 2017 | Read review
5 of 5
Autograph
US$118* /night
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Prices are for 1 room, 2 adults
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