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Winter Haven, Autograph Collection

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Winter Haven, Autograph Collection
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1,265 Reviews from our TripAdvisor Community

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There are newer reviews for Winter Haven, Autograph Collection
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Showing 1,059: English reviews
Newtown, Pennsylvania
Reviewed 5 weeks ago

I arrived on a rainy Sunday afternoon. The lobby was packed with folks who had just partied all week end long and it definitely had a vacation vibe. The front desk was super attentive. I was surprised that checkin was 4 instead of 3... but it makes sense for the weekend crowd. My room was a cute cabin type accommodation...

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Helpful?
Thank LynnOlivari
Apex, North Carolina
Reviewed 24 October 2016

Great hotel. Love the mid-century style! The staff was very nice and very helpful. They welcomed me by name each time I returned to the hotel. Rooms are not big but they are very comfortable and styled nicely. Just one small retro elevator but never had to wait that long for it. Happy that they preserved the original feel of...

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Thank Cathy W
Reviewed 23 October 2016 via mobile

Perfect location! Fell in love with this boutique hotel! Really central to everything. You can take a bus from the airport to stop number 14, Lincoln road mall and Espanola way is just around the corner! Small but great cocktail bar and nice staff too. South beach is right across the road and it gets really lively during the afternoons...

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Thank VickyNother
Reviewed 23 October 2016 via mobile

I checked in today after a long day of traveling. During the check in process, I told the staff that I'm traveling solo and yet I was still given a room with twin beds which also had next-door building view. Another couple was checking in at the same time and they were offered champagne as a welcome drink but I...

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Thank Erica L
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time in writing your review. Please accept my sincere apologies for the experienced received during your most recent stay. I can assure this is not common practice at the Winter Haven. I will share your thoughts and concerns to ensure indeed this was an isolated issues. If there is anything I can do...

Helotes, Texas
Reviewed 23 October 2016

The professionalism of the staff was outstanding!!! Chris and Juan daily went above and beyond to make me and my family comfortable and feel taken care of through out our stay. I will continue to stay at the Winter Haven on my return trips and highly recommend for others.

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Thank Goal14
Reviewed 22 October 2016 via mobile

Special Thanks to Banbaro and Esteran for their splendid service! Spacious and quiet rooms. Good place to relax and work. Only few steps away from the beach. Hotel has a good kitchen and many good restaurant around. Also try the back streets, you will like it!

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Thank Robert M
Suffolk, Virginia
Reviewed 18 October 2016

I stayed at the Winter Haven Hotel in South Beach from Thursday October 13, 2016 to Sunday, October 16,2016 with my 2 girlfriends. I came to South Beach to celebrate my birthday which was on October 15th. Upon arriving at the hotel around lunchtime, I was greeted by Esteban with a warm and friendly smile. I was not expecting our...

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Thank Firestarter1969
atlanta
Reviewed 17 October 2016

Great boutique hotel on the beach in the middle of the action.. Tahifian (sp) the desk clerk on check in was wonderful, a nice young bright assistant...she was wonderful during our stay.. The front desk staff was great.. We stayed in a partial ocean view room and yes it was partial..Oh the restaurant in the hotel il Bologna was excellent!...

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Thank mike30309
Rabat, Malta
Reviewed 16 October 2016

This is a MARRIOTT AUTOGRAPH COLLECTION hotel? In my opinion it is a shame for this high class hotel group. Rooms are small and the condition of rooms and public areas should be considered rather on a 2 * level - prices are on a 5 * level. Service is poor, even for Gold Elite Members, the rooms are extremely...

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Thank Harald C
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for thanking the time in writing your review. I am sorry to read your stay was less than perfect during your recent visit. Please accept my sincere apologies. The team a I strive to ensure we create unique and memorable experiences- we have fallen short of providing the level of service expected. We will ensure to...

Reviewed 10 October 2016 via mobile

While waiting for our room to be ready, we were recommended to go to the beach. To our surprise, we were greeted by Justin and Warren who told us that our stay came with complementary beach chairs. Our names were already in their arrival list. They proceeded to place us right by the water. Throughout the day they kept coming...

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Helpful?
Thank Lizzette R
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for the excellent review. We are trilled to read you beach vacation was perfect during your recent visit. See you soon! Best, John Perez

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Amenities

Highlights
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Winter Haven, Autograph Collection is a truly unique hotel, built from a renovated 1939 Art Deco property located in the heart of South Beach on Ocean Drive. Enjoy breathtaking ocean views from it's rooftop terrace offering sun loungers and full food and beverage services. Savor fresh Florida seafood and Italian cuisine on-site at Il Bolognese. ... more   less 

Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Region: United States > Florida > Miami Beach
Price Range: $261 - $751 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Winter Haven, Autograph Collection Miami Beach, Florida
Hotel Style:
#39 Business Hotel in Miami Beach
#41 Luxury Hotel in Miami Beach
#46 Romantic Hotel in Miami Beach
#51 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Winter Haven, Autograph Collection staff and other travellers.
19 questions
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Questions? Get answers from Winter Haven, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“511 partial ocean view!”
 of 5 bubbles mike30309, 17 Oct 2016 | Read review
“Looking for a good room? Maybe in another hotel?”
 of 5 bubbles 146haraldc, 15 Oct 2016 | Read review
“if you don't want to hear noise from ocean drive ask for rooms towards back”
 of 5 bubbles cubbyeyes, 17 Sep 2016 | Read review
“quite floor room. the only challenge was the elevator old and slow but functional.”
 of 5 bubbles lauher2000, 31 Aug 2016 | Read review
“if you are going with a group, try to reserve the entire 6th floor (roof top)”
 of 5 bubbles maakpan, 14 Aug 2016 | Read review
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