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Winter Haven, Autograph Collection

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Winter Haven, Autograph Collection
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1,285 Reviews from our TripAdvisor Community

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There are newer reviews for Winter Haven, Autograph Collection
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Showing 1,078: English reviews
Nashville, Tennessee
Reviewed 2 weeks ago

Big disappointment. I travel a lot and this was one of the worst experiences I have had in years. Start with few positives- great location if you want to step out right into the mix of Ocean Ave and be on the beach. Clean lobby. That's it. Want the free beach chairs? The guy on the beach acts like you...

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Helpful?
Thank anon20172017
John P, Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest, Thank you for taking the time and sharing your review. Please accept my sincere apologies for the challenges you experienced during your recent visit. I can assure this is not common practice at the Winter Haven. I will share your concerns with out Beach Service and Restaurant team. I will personally follow up correcting your concerns-including; the beach...

new york
Reviewed 3 weeks ago

Just got back from Holiday in South Beach. We stayed @ Winter Haven on the main strip. The hotel itself was pretty good but the guys at the front desk and the wait staff were GREAT. Estaban and Barbaro were so welcoming. Each and every time we walked in they welcomed us and asked if we needed anything. The rooms...

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1Thank liamqrockzcom9
Burtonsville
Reviewed 3 weeks ago via mobile

My husband and I booked this hotel as part of an air/hotel package via Marriott Vacations. Eric at the front desk couldn't have been nicer or more professional and checked us in to room 119, per Eric, the best of the three available room choices that night. Not only did the King size bed have only one regular pillow on...

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Helpful?
1Thank joyceg35
John P, Manager at Winter Haven, Autograph Collection, responded to this review

Dear guest- Thank you for taking the time in writing your review. My sincere apologies for the less than perfect guest experience at the Winter Haven due to the location of your room. Although the location of the rooms was not up to standard- I am thrilled to read the staff was most accommodating in finding a solution. The team...

Salt Lake City, Utah
Reviewed 3 weeks ago via mobile

Wonderful 3 days/2 nights in this art deco district hotel. The staff was top notch, the views breath taking, and the facility simply awesome. Right on the boardwalk near all the night life and beach life. I swear I was expecting to see Crocket/Tubbs drive by in their Ferrari any minute. Skip the over-priced pretentious high rise resorts down the...

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Thank Legzep
Chicago
Reviewed 4 weeks ago

My recent stay at the Marriott Winterhaven Autograph Collection Hotel on South Beach was amazing! This property represented my full expectations of an updated Art Deco facility. I travel frequently and was pleasantly surprised. The facility and staff made this one of the most enjoyable stays I’ve had in the Miami SoBe area (12/8 – 12/14). Kudos to Esteban and...

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1Thank Batesjd
Seattle, Washington
Reviewed 4 weeks ago via mobile

Loved this place; met friends here from the west coast before heading down to the Keys and loved everything about it. Great rooms, cool Art Deco ambiance. Super meal at the restaurant: we can highly recommend the penne alla vodka with salmon.

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Thank Lisa H
Miami Beach, Florida
Reviewed 4 weeks ago

i was greated by rocio the cashier and i had got a chair and an umbrella she kept a smile all through the conversation then bradley set me up right where i wanted. he made sure that if i needed anything i could ask him. for food suggestions they did wonderfully. i would definitely come again.

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Thank miriam20102016
Chicago, IL
Reviewed 15 December 2016

Upon arrival, we were greeted warmly by the front desk staff. Our room was not yet ready, so we checked our bags with them and took off exploring. The front desk agent took our cell number so they can call when our room was ready, which I thought was a nice touch. It just so happened our room was ready...

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1Thank Michael K
John P, Director Of Operations at Winter Haven, Autograph Collection, responded to this review

Michael K, Thank you for the feedback! We are indeed privileged to be located in such a convenient location where our guest can walk just a short distance and find everything they need. We are delighted to read that you were able to enjoy the hotel and the staff was able to accommodate you with an early arrival, so you...

New York City, New York
Reviewed 11 December 2016

This is an attractive Art Deco hotel on Ocean Drive so it is centrally located. The beach is close and so are the many restaurants of Ocean Drive. The room was well appointed but somewhat small.The bathroom was tiny. Breakfast was included but quite meager: three pieces of bread, orange juice, coffee and some fruit.

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Thank Robert A
John P, Front Office Manager at Winter Haven, Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time in writing your survey. Although you enjoyed the location and the Art Deco vibe of our hotel. I am sorry to read the breakfast did not have the same impression . Your concerns with the breakfast will be shared with our restaurant team to see what changes can me made to our...

New York City, New York
Reviewed 9 December 2016

We went on a very quick vacation to Miami Beach, and the Winter Haven did not disappoint. The staff was incredibly welcoming, and the room was quaint -- restored from art deco period. The influx of cash from Marriott enabled the Winter Haven to be restored to its original charming splendor. We had lunch (twice) and dinner at the hotel,...

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Helpful?
Thank pwsmith
John P, Director Of Operations at Winter Haven, Autograph Collection, responded to this review

Thank you for the feedback pwsmith, We are thrilled to read you enjoyed your stay with us and the team was able to exceed your expectations. Esteban, Chris, Juan, Paul and Alberto are definitely an asset to the hotel and will be recognized for their efforts. Looking forward to seeing you in the near future!

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Amenities

Highlights
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Winter Haven, Autograph Collection is a truly unique hotel, built from a renovated 1939 Art Deco property located in the heart of South Beach on Ocean Drive. Enjoy breathtaking ocean views from it's rooftop terrace offering sun loungers and full food and beverage services. Savor fresh Florida seafood and Italian cuisine on-site at Il Bolognese. ... more   less 

Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Dr, Miami Beach, FL 33139-4108 (Formerly Winterhaven South Beach)
Region: United States > Florida > Miami Beach > City Center
Price Range: $314 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Winter Haven, Autograph Collection Miami Beach, Florida
Hotel Style:
#39 Business Hotel in Miami Beach
#46 Luxury Hotel in Miami Beach
#46 Romantic Hotel in Miami Beach
#54 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Winter Haven, Autograph Collection staff and other travellers.
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Questions? Get answers from Winter Haven, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't forget your phone chargers!!!”
 of 5 bubbles none575, 16 Jan 2017 | Read review
“back of hotel for quieter room”
 of 5 bubbles Mikemorfey, 8 Jan 2017 | Read review
“High Floors above street noise”
 of 5 bubbles Batesjd, 21 Dec 2016 | Read review
“Ocean Avenue rooms are suprisingly quiet at night, so go for it!”
 of 5 bubbles pwsmith, 8 Dec 2016 | Read review
“511 partial ocean view!”
 of 5 bubbles mike30309, 17 Oct 2016 | Read review
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