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Richmond Hotel

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Richmond Hotel
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1,150 Reviews from our TripAdvisor Community

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There are newer reviews for Richmond Hotel
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Showing 926: English reviews
The Colony, Texas
Reviewed 2 November 2016

A tot dump. Guests smoking at entry. Tiny rooms. Front desk no help. Was suppose to stay 9 nights...stayed one then found another hotel. Doors did not lock. Phones did not work. Staff made sexual comments in Spanish about female family.

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Helpful?
Thank Jim F
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Jim F., Our team embraces guest feedback and we appreciate you sharing yours. We are terribly sorry to see that your stay fell short of your expectations and our own high standards. While we pride ourselves on our warm and friendly hospitality, based on your review, this is not the impression we left with you. We apologize for your...

Reviewed 2 November 2016 via mobile

I like this hotel we was walking distance from the night life, Lincoln Road Mall and restaurants.. Good place to enjoy with friends... Fire and ice is a nice place to go. Mango tropical cafe. Loved it it was a little over packed but good music and fun. Voodoo lounge nice laid back place. Bay market was nice

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Helpful?
Thank Tandra W
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Tandra W, We were delighted to welcome you and we thank you for sharing your great review! We’re always happy to hear from our guests about which of our neighboring hot spots are their favorite and we’re thrilled you got out to enjoy South Beach’s legendary night life! It was a pleasure welcoming you and your friends and we...

Sarasota, Florida
Reviewed 24 October 2016

This is an older hotel but the location and access to the beach is great. The pool area is nice but during the weekend you will hear louder music coming from the other hotels surrounding. Easy beach access and $20 resort fee per day gets you 2 beach chairs and an umbrella. We had food by the pool which was...

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Helpful?
Thank Naperbecker
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Naperbecker, We thank you for staying with us and taking the time to share your wonderful and informative review! We’re so glad you enjoyed our art-deco property and made the most of our amenities. Nothing says “Florida getaway” like a beachfront location and a sunny pool, and we’re delighted you enjoyed both! It was a pleasure to welcome you...

Sydney, Australia
Reviewed 24 October 2016

We thoroughly enjoyed our stay here. The location is central to South Beach and all the good restaurants and night life. Our room was big enough for us and clean which is all we needed. It was also lovely sitting on the balcony downstairs and watching the night life on Collins Avenue. We would certainly return here.

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Helpful?
1Thank Roslyn35
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Roslyn35, It was a pleasure to welcome you as our guest and we thank you for the great review! We’re lucky to have an amazing team at the hotel who extends sincere hospitality to our guests, and it’s comments like yours that make it all worthwhile. We shared your review with them and all were pleased to see how...

Toronto, Ontario
Reviewed 18 October 2016

the pool and garden as well as access to the beach are excellent, hotel could use a little upgrade, room phone did not work for our entire stay, restaurant and quality of food as well as prices where very good, very nice pool and friendly staff, would stay there again

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Helpful?
Thank wolf6755
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Wolf, Thank you for being our guest and for sharing your feedback. We are very proud of our lovely courtyard and always thrilled to hear that our guests enjoy relaxing by our pool! We’re also pleased to hear that you took advantage of our onsite restaurant and found it to be a delicious value. We’ll certainly pass your positive...

Rawalpindi, Pakistan
Reviewed 18 October 2016

Room was large size was clean Washroom was clean and spacious Kitchen was adequate. Facility of coffee making was good Air condition was in working condition. Wood flooring was good quality So adequate facilities for family

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Helpful?
Thank Tariq N
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Tariq N, It was a pleasure to host you on your recent trip to South Beach and we appreciate you sharing a review. We’re pleased to see that you enjoyed our property and amenities. We hope you and your family made the most of our oceanfront location as well and got to enjoy the beach and pool. We hope...

Buenos Aires, Argentina
Reviewed 17 October 2016

Easy acces to the beach from the pool and boucher for chairs, walk distance to Lincoln Rd and Ocean Dr., normal breakfast, wi-fi free, clean and quiet rooms. Few or none two double beds rooms.We book for an with ocean vieu and we have to accomodate in a non vieu room. Consegery and other personal very friendly.

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Helpful?
Thank S435MPcarlosb
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear 5435MPcarlosb, We were delighted to welcome you and we thank you for sharing your review! We pride ourselves on excellent customer service and we’re pleased to know that you were so impressed. We’re so happy to hear that you enjoyed our facilities, including our pool and the comfort and cleanliness of our accommodations. Best of all, it’s great to...

Brooklyn, New York
Reviewed 15 October 2016

I was extremely pleased with my stay while in the Richmond Studio Apartments just around the corner on James St. The Management team was superb. Ms. Nobi was very pleasant and let us know that we can ask for help at any given time. Morning, Noon, or Evening there was staff willing and ready to help us. I will stay...

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Helpful?
Thank Ariane B
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Ariane B, We are thrilled to hear that you enjoyed your stay at our sister property around the corner and that you had a positive experience with us, as well! We pride ourselves on offering excellent customer service, and we’re so glad to hear that you appreciated the hospitality extended by our amazing team. Nobi is one of our...

Los Angeles, California
Reviewed 12 October 2016

Honestly, It would be paying more for one of the nicer hotels nearby like shore club (which by the way isn't much more and it's worlds nicer!) Room was run down and super old school, nothing modern whatsoever. And the WORST part about it...a big black SPIDER in my room :( scary...luckily I noticed it right before I was about...

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Helpful?
Thank ambercherveny
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Amberchervenv, We’re always happy to hear from our guests and we thank you for taking a moment to share your feedback. We’re sorry to hear that you would have preferred a modern hotel to our Art Deco property, as we take great pride in offering an authentic Miami experience. We regret that an uninvited guest paid you a visit...

fogelsville, United States
Reviewed 12 October 2016

I booked a vacation through secret escapes. Trusting their opinion of the hotel. My daughter and I were robbed while frolicking in the pool. We had our phones and credit cards stolen. What was even worse was the managers response. Worst customer service in my entire life. What was supposed to be a lovely get together for myself and my...

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Helpful?
Thank Laura F
Hotel_Mgr_365, General Manager at Richmond Hotel, responded to this review

Dear Laura F., It was a pleasure to welcome you and we appreciate you sharing your review. Once again, we are terribly sorry that your personal belongings were taken from our pool area. We can imagine how upsetting this must have been, especially while traveling, but this was an isolated incident which was handled to the best of our ability....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Oceanfront in the heart of Miami Beach’s Art Deco District and South Beach’s finest location. Authentic deco restoration, directed by our owners and embraced by our hand-selected staff providing cordial hospitality. Features 100 Guestrooms: offering all-white bedding, down comforters, Art Deco decor and unique 1930’s-inspired alarm clock with safes, bathrobe and iron/ironing board. Services include: heated swimming pool, Verandah Dining Terrace, WiFi, satellite television and Valet parking, rooftop Terrace and Solarium, business center and Fitness Center. ... more   less 

Additional Information about Richmond Hotel

Address: 1757 Collins Ave, Miami Beach, FL 33139-2003
Region: United States > Florida > Miami Beach
Price Range: $198 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Hotel 3.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Richmond Hotel Miami Beach, Florida
Richmond Miami Beach
Hotel Style:
#95 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Hotel staff and other travellers.
16 questions
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Questions? Get answers from Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was clean and the service was prompt. The room was small for being a deluxe room but we realize that the history of the building is more important than restructuring the rooms. We appreciated the fact that the rooms were original. ”
 of 5 bubbles monikasC7538WV, 4 Dec 2016 | Read review
“The room is relatively small and the bathroom is tiny by today's standards. Just relax and feel as if you are traveling back in time to 1941. Time spent in the room will be minimal. Enjoy all that Miami has to offer.”
 of 5 bubbles ericn909, 17 Nov 2016 | Read review
“rooms are small, dirty, dingy and sad”
 of 5 bubbles P2313NLlauraf, 11 Oct 2016 | Read review
“Ask for a room with pool view. DON'T rent a vehicle, as the hotel only has valet service. Use Uber. Hotel drinks EXPENSIVE”
 of 5 bubbles Biggurl1965, 3 Oct 2016 | Read review
“think twice before booking at this hotel”
 of 5 bubbles maryjaynec, 25 Sep 2016 | Read review
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