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Bentley Hotel South Beach

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Bentley Hotel South Beach
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1,353 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Deveze, France
Reviewed 2 weeks ago

No breakfast after 2 days because restaurant closed Difficulties to have towels in the morning But great emplacement Nice pool and beautifull vue from the roof top Confortable room, quiet despice the noise outside

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Helpful?
Thank Csomat
Management response:

Dear Csomat, We appreciate the opportunity to hear about your experience at the Bentley Hotel. We are thrilled you enjoyed your room and rooftop pool at our property. However, it saddens us that you were upset about the restaurant closing. Our goal is to provide outstanding service and to create memorable experiences for all of our guests. We anticipate your...

Raleigh
Reviewed 2 weeks ago

Renovated rooms only. Very convenient location! Great rooftop pool/hottub/views! Both ladies at the front desk, belhop and valet extremely helpful/very pleasant. One guy at the front desk was rude and thought very highly of himself. Restaurant was closed.

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Helpful?
Thank D8248PCkimberlyb
Management response:

Dear Guest, Thank you for taking a moment to share your positive feedback regarding your recent experience. We are truly delighted you thoroughly enjoyed your visit and look forward to welcoming you back for some more fun in the sun in the near future. In the meantime, we remain at your service. Russell Yost - Front Desk Manager

Saint Andrews, New Brunswick, Canada
Reviewed 2 weeks ago

This was our second stay at The Bentley. We were there 3 nights before our cruise, and it did not disappoint! Simone, the General Manager, and the rest of her staff, provided excellent service and were very accommodating. We had a one room suite that was clean and very comfortable! The location is perfect as it is close to the...

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Helpful?
Thank Michael L
Management response:

Dear Michael L, Thank you for your generous comments regarding your recent stay. We take pride in ensuring our guests’ experience is seamless and are truly proud to have achieved this with you. We are delighted you have decided to make the Bentley Hotel your new home away home and look forward to assisting in create many more memorable visits...

Matteson
Reviewed 2 weeks ago

I love the look and feel of the hotel. There just was so many things not working. The Iron was not working. The Internet was not working. Then the restaurant closed down so I couldn't get the breakfast and have people come to my hotel and eat. I also requested and told I would get a ocean room and didn't...

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Helpful?
Thank S7073JUjasonc
Management response:

Dear Guest, We appreciate the opportunity to hear about your experience at the Bentley Hotel. We are thrilled you enjoyed the look and feel of the hotel. However, it saddens us that your entire experience did not earn your satisfaction. Our goal is to provide outstanding service and to create memorable experiences for all of our guests. We anticipate your...

Garnerville
Reviewed 2 weeks ago

Staying at this hotel was the best choice I made for my trip to Miami. The staff was excellent and ready to assist with anything I needed. The overnight staff member really went the extra mile and so did the manager Simone. The bartender at the restaurant downstairs was awesome. Clean hotel, close to the beach and great staff. Happy...

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Helpful?
Thank 509sheilaa
Management response:

Dear 509sheilaa, We strive to deliver an exceptional service level at the Bentley Hotel. Thank you for offering this feedback, as your impressions are very important to us. It makes us proud that our appealing property and courteous Team Members made your stay enjoyable. We hope for another opportunity to serve you again in the near future. Russell Yost -...

Bay Area, California
Reviewed 2 weeks ago

The room was promised to us within the hour and it took more than three to get it ready. The room had clean towels and linens but many things were in disrepair: the bidet was broken, lights burned out, lamps had only one bulb in them, floor dirty and gritty, no luggage racks, kitchen cabinets cheap and falling off. The...

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Helpful?
Thank kipellen
Management response:

Dear kipellen, Thank you for taking the time to post this review, it is always good to hear from our guests. We aim to exceed expectations and are disappointed to learn of your dissatisfaction regarding your recent stay with us. We certainly value you as a guest and look forward to the opportunity to impress you during a future stay....

Boston, Massachusetts
Reviewed 2 weeks ago

We came to the Bentley because of its great location and good reviews. Overall a very good hotel, and the service employees were all helpful and very nice. But some things in the room were lacking --- electric/utilities weren't great and the bed was not very comfortable. The Wi-Fi was either extremely slow or non-existent. Elevator was also very slow....

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Helpful?
Thank SRLPATS
Management response:

Dear SRLPATS, We sincerely appreciate your feedback regarding your stay. I apologize for the challenges you encountered with the utilities, Wi-Fi and elevator. However I am happy to learn that Simone, our General Manager was available to assist you and your family accordingly. We value you as a gust and hope to have another opportunity to exceed your expectations during...

Mableton
Reviewed 2 weeks ago

The general manager and her staff are professional and friendly. I stayed in a recently renovated suite. My room was excellent, comfortable, clean and spacious. The bathroom is big and clean. I recommend the Bentley 100%.

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Helpful?
Thank monicadW5922ZS
Management response:

Dear monicadW5922ZS, Thank you for your generous comments regarding your recent stay. We take pride in ensuring our guests’ experience is seamless and are truly proud to have achieved this with you. We are delighted you have decided to make the Bentley Hotel your new home away home and look forward to assisting in create many more memorable visits to...

Reviewed 2 weeks ago

Very helpful staff - free beach towels and chairs. Great saltwater pool and jacuzzi on rooftop. Room is very sound proof. Only complaint is that the free sunscreen on the rooftop was expired - we all got very sunburnt the day that we used it.

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Helpful?
Thank Scott H
Management response:

Dear Scott H, Thank you for this most rewarding feedback regarding your recent stay with us. Our goal is to create fond memories for our guests, and we are truly delighted to learn that we have accomplished this with you. I look forward to sharing this incredible review with the entire team. We sincerely appreciate your flattering compliments and hop...

Littleton
Reviewed 2 weeks ago

Wonderful stay, great staff, prime location. Found it on Orbitz. Access to beach and shopping is fantastic. Never needed a car. Used Uber all the time. Complimentary breakfast at restaurant below was great. Had the 2nd floor corner suite above TGIF, and Never heard a peep from below us. Rooftop pool and whirlpool were wonderful and relaxing. Minibar is very...

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Helpful?
Thank H9919ENstephenh
Management response:

Dear H9919ENstephenh, I am thrilled to hear that you enjoyed your stay with us! Thank you for being our guest and for sharing your impression with everyone. We look forward to your next visit! Please email me at ryost@meninhospitality.com to reserve your next stay with us at a great rate. Russell Yost - Front Desk Manager

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Amenities

Highlights
  • Beachfront
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Recognized by Official Best of Florida, as "2010 Best Boutique Hotel in Florida", the Bentley South Beach's prime location on Ocean Drive is only a half mile away from Lincoln Road Mall and the Miami Beach Convention Center, and five miles away from the Port of Miami, making it a convenient overnight pit stop. Bentley South Beach's all-suite hotel offers a variety of room categories including large balconies with stunning views of the Atlantic Ocean and the city of Miami Beach. Guests can choose from a Junior Suite, One Bedroom Suite or Two Bedroom Suite, all featuring a kitchenette, wet bar, Italian marble bathroom, plush terry bathrobes, a fully stocked minibar and room service. The accommodating and personable staff strives to make your stay at Bentley South Beach both memorable and effortless. Located along Ocean Drive, guests of Bentley South Beach have the luxury of enjoying our rooftop with a pool and Jacuzzi overlooking the Atlantic Ocean, or venturing across the street to our exclusive private beach club, featuring beach access, lounge chairs and towels. Located on the ground level of the hotel, Picciolo Italian Bistro showcases flavors of Italy for breakfast, lunch and dinner and offers great people watching along the bustling street of Miami’s famous Ocean Drive. Menin Hospitality Perks program is available to all guests, which offers up to $100 in food and beverage savings to the restaurants and bars in the Menin Hospitality collection. ... more   less 

Additional Information about Bentley Hotel South Beach

Address: 510 Ocean Dr, Miami Beach, FL 33139-6616
Region: United States > Florida > Miami Beach
Price Range: $277 - $758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bentley Hotel South Beach 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Bentley Hotel Miami Beach
Bentley Hotel South Beach Miami Beach, Florida
Hotel Style:
#41 Family Hotel in Miami Beach
#49 Romantic Hotel in Miami Beach
#50 Business Hotel in Miami Beach
#50 Luxury Hotel in Miami Beach
#57 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Bentley Hotel South Beach staff and other travellers.
36 questions
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11 months ago
Detroit, Michigan
London, United Kingdom
over a year ago
Seattle, Washington
london

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Questions? Get answers from Bentley Hotel South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room on the 5th floor puts you only steps from the pool... elevator is very slow.”
mikesM7068YB, 4 Jan 2017 | Read review
“Book early and get a balcony!!!”
ajb0400, 26 Dec 2016 | Read review
“Love this hotel, Just ,make sure you know which Bentley you are booking”
sue8clair, 22 Dec 2016 | Read review
“hopefully Jason never leaves!”
bbobber761, 20 Dec 2016 | Read review
“any of them are good”
dpmpnavarre, 14 Nov 2016 | Read review
5 of 5