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Courtyard Miami Lakes

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Courtyard Miami Lakes
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204 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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Reviewed 4 weeks ago

General: 1) Friendliness of staff: 9/10 2) General cleanliness: 9/10 3) Internet availability: 10/10 4) Internet speed: 8/10 Room: 1) Room cleanliness: 9/10 2) Room amenities: Standard 3) Bathroom supplies: Basic 4) Bathroom cleanliness: 9/10 5) Minibar: Not available Health club: Did not use Concierge: No separate concierge, you have to use regular taxi. The hotel reception is always happy...

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Helpful?
Thank kos_mothernature
Chicago, Illinois
Reviewed 9 March 2017

I stayed here for business due to the location. For $200 a night it is expensive. The front desk is helpful and courteous as I arrived late. I told them the airline lost my bag and they said they would call me to come down so I could sign for it. I asked if it could just be delivered to...

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Helpful?
Thank newcomel
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear newcomel, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. Please let...

Steamboat Springs, Colorado
Reviewed 5 March 2017

As a business traveler, you really appreciate dealing with professional people who want to make your time in their property enjoyable and relaxing. These people are exceptional, professional and clearly want you to enjoy your stay.

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Helpful?
Thank Ed E
Texas
Reviewed 1 March 2017 via mobile

Almost all courtyard hotels seem the same, however not many can compete with Miami weather and an outdoor pool surrounded by the balconies of the rooms. The only downside is the morning traffic to leave the hotel. Due to location you may need 10 additional min to get to main street

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Helpful?
Thank williesosa436
Tampa, Florida
Reviewed 21 February 2017

I stayed at this Courtyard by Marriott for two weeks in January 2017. This is truly a 5 out of 5 star stay. Everyone at the front desk is professional and friendly. Any questions or requests by me were met. The rooms were clean and the internet was perfect. I really have to harp on the internet. All Marriott properties...

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Helpful?
Thank Chih C
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Chih C, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank...

Charlotte, North Carolina
Reviewed 16 February 2017

The professionalism of the staff here is phenomenal...just PHENOMENAL!! That being said, it is likely I will not be visiting this hotel when I'm town again. There is an obvious "pest" problem. I had weird spider-like/ant-like bugs crawling in my room. There weren't very many outlets in the room and not all of them worked. When I plugged my cell...

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Helpful?
Thank VOMITCHELL
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Vomitchell, The Courtyard Miami Lakes extends sincere appreciation to you for your thoughtful review of our property. Please be assured that we are looking at the issues that were addressed in your survey. We hope that you will give us another opportunity to serve you on your next trip to the Miami Lakes, FL area. Sincerely, Orlando Amparo General...

Atlanta
Reviewed 5 February 2017

Super nice and helpful staff from start to finish. Rooms were clean and comfortable. Quiet. Lots of parking. No breakfast included, but onsite cafe. Lots of places to eat and a market in walking distance. Exercise room a bit small but functional. Overall very comfortable and I would definitely stay here again.

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Thank NatAtl
Reviewed 3 February 2017 via mobile

This was a great experience. The hotel staff was kind and generous. I stayed in this hotel for 6 weeks and enjoyed every moment. The coffee shop downstairs is open early enough to get coffee and breakfast. There is a shopping center close bye along with restaurants.The surrounding are is quite and clean

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Helpful?
Thank dtaye3
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear dtaye3, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank you...

Carolina, Puerto Rico
Reviewed 25 January 2017 via mobile

Out of other courtyards that I've visited, the rooms feels a little crowded. The rooms are clean, but not much more to say about the property. The staff seems more courteous in the morning than the afternoon at check in.

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Helpful?
Thank NELSON V
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Nelson V, Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that...

Marietta
Reviewed 4 January 2017 via mobile

This hotel is relatively close to some Miami attractions. There are plenty of parking spaces and the hotel is situated on a quiet block. The hotel is clean and the rooms are spacious. There is a nearby shopping plaza and gas station, too.

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Helpful?
Thank Gris G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Miami Lakes

Address: 15700 NW 77th Court, Miami Lakes, FL 33016
Region: United States > Florida > Miami Lakes
Price Range: $168 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Miami Lakes 3*
Number of rooms: 139
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Also Known As:
Courtyard Miami Lakes Hotel Miami Lakes
Miami Lakes Courtyard
Miami Lakes Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Miami Lakes staff and other travellers.
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Questions? Get answers from Courtyard Miami Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor, I guess.”
newcomel, 8 Mar 2017 | Read review
“I think an interior room is a better choice since the courtyard is pretty quite at night.”
NatAtl, 5 Feb 2017 | Read review
“The first floor, courtyard view has sliding glass doors that allow quick access to the pool.”
158KevinS158, 22 Aug 2016 | Read review
“quite, accessible to highway, restaurant, shopping, supermarket”
88janeto, 7 Aug 2016 | Read review
“Was in 435 ... A bit of a walk but quiet. Faces parking lot. Other side faces pool area.”
Jerzee13, 22 Jul 2016 | Read review
5 of 5