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Hilton Naples

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Traveller (292)
Room & Suite (161)
Pool & Beach (94)
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“executive floor”(87 reviews)
“beach package”(22 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,843)
Filter reviews
1,627 results
Traveller rating
1,011
411
141
48
16
Traveller type
Time of year
LanguageEnglish
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1,011
411
141
48
16
Show reviews that mention
All reviewsexecutive floorshula's restaurantbeach packagegreat hotelbeach shuttlebeach chairswaterside shopsclam pass beachfourth floorbottled waterfront desk stafffree valet parkingcontinental breakfastbusiness centerpool and hot tubthe hotel offersfitness center
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1 - 5 of 1,627 reviews
Reviewed yesterday

This time we stayed almost four weeks. My wife was not ready to leave, but she had to come along! The Naples Hilton continues to be a favorite place to stay. The Hilton/ Shula's combination is a real force multiplier. We continue to enjoy the...More

Thank oien
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded yesterday

Fantastic review! Thank you so much for taking the time to share. We're thrilled that you enjoyed the amenities and services here at the Hilton Naples, especially Andrea from the executive lounge. Our executive lounge serves continental breakfast and appetizers for those with access. Shula's...More

Hotel's Favourite
Reviewed 17 January 2018 via mobile

Central location for the area, not downtown Naples if that's what you're after. Pool area very nice, heated & clean. Executive floor lounge with breakfast & happy hour offerings, also nice except one attendent who usually gave people the bum's rush out ("I have to...More

2  Thank Denise W
Response from BELLA H, Guest Relation at Hilton NaplesResponded 19 January 2018

Thank you for sharing your experience about your recent stay. We really appreciate your feedback. It's wonderful to read that you enjoyed our facilities and services of the hotel. We look forward to welcome you back to the Hilton Naples in the not too distant...More

Reviewed 4 days ago via mobile

I stayed here under my boyfriends name for 1 night, he is a silver member. when I went to the front desk to add my gold status for free breakfast diane declined.. never had a problem with this before. this lady has no idea why...More

Thank Carley G
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded yesterday

Thank you for sharing your recent experience with us. Please accept our sincerest apologies in regards to the service you experienced. We assure you this is not Hilton standards. We pride ourselves on delivering exceptional service to our guests and we failed to meet not...More

Reviewed 5 days ago via mobile

Stayed on the “executive floor”. Room was large, clean and with comfortable beds. Finishes neutral - not notably high end, but not notably shabby or dated either. Pool is small but heated and clean. Executive floor has an Executive Lounge, which serves complimentary snacks in...More

Thank stephianiep
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded yesterday

Thank you for sharing your recent experience with us. Please accept our sincerest apologies in regards to the service you experienced. We assure you this is not Hilton standards. We pride ourselves on delivering exceptional service to our guests and we failed to meet not...More

Reviewed 1 week ago

Great hotel, staff was excellent. I would stay here again, very accommodating. Rooms and facility were excellent. We stayed on 4th floor with executive lounge access. The staff in the lounge were top notch.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Traveler448844
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 6 days ago

Marvelous review. Thank you so much for sharing your experience about your recent stay. We really appreciate your feedback. It's wonderful to read that you enjoyed our facilities and services of the hotel, especially our executive lounge. We look forward to welcome you back to...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$126 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Naples
#8 Business Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Naples
#8 Business Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (292)
Room & Suite (161)
Pool & Beach (94)
Dining (29)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Andy J
8 March 2018|
AnswerShow all 6 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. All of our rooms offer a luxurious yet relaxing environment for your travels. However, because this is a special occasion, I would recommend requesting a poolside balcony or our... More
0
Votes
fatalisticlg
5 February 2018|
AnswerShow all 3 answers
Response from BELLA H | Property representative |
Hello, and thank you for your inquiry. To answer your question, the rooms on the executive floor do not have balcony access. All of our balconies are on the second floor. One option is reserving the access to the executive... More
0
Votes
aguala2018
25 January 2018|
AnswerShow all 4 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. We do allow packages to be delivered for our guests. However, we do have a 3-package complimentary policy. After the 3rd package, each additional package will be a $5 fee. If the... More
0
Votes
Room Tips
"All of the views look at nothing"
Read review
"Pool view rooms on 4th floor"
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"Choose another hotel"
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"Higher up the better - none of the rooms offer ocean view - so just get away from the noise"
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