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Hilton Naples

1,810 reviews
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Traveller (289)
Room & Suite (159)
Pool & Beach (94)
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“executive floor”(85 reviews)
“great hotel”(120 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,810)Write a Review
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Show reviews that mention
All reviewsshula's steakhouseexecutive floorgreat hotelbeach packagebeach shuttlebeach chairswaterside shopsclam pass beachfourth floorbottled waterfront desk stafffree valet parkingcontinental breakfastbusiness centerpool and hot tubthe hotel offersfitness center
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1 - 5 of 1,600 reviews
A TripAdvisor Member
Pittston, Pennsylvania
1
Reviewed 4 days ago

We recent stay could not have been more pleasurable. The entire staff was friendly and extremely helpful. The rooms are immaculate and the beds are so comfortable. We ate breakfast at Shula’s. It was excellent! If you are looking for one of the best places...More

Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 2 days ago

Spectacular review! Thank you for raving about your recent stay with us. We are so honored you chose us to be a part of your travels, and to be your favorite hotel in Naples. The Hilton is pleased you enjoyed the customer care service provided...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Central location for the area, not downtown Naples if that's what you're after. Pool area very nice, heated & clean. Executive floor lounge with breakfast & happy hour offerings, also nice except one attendent who usually gave people the bum's rush out ("I have to...More

1  Thank Denise W
Response from BELLA H, Guest Relation at Hilton NaplesResponded 4 weeks ago

Thank you for sharing your experience about your recent stay. We really appreciate your feedback. It's wonderful to read that you enjoyed our facilities and services of the hotel. We look forward to welcome you back to the Hilton Naples in the not too distant...More

Reviewed 1 week ago via mobile

Very luxurious property, not far from 5th ave (downtown Naples). Will definitely come back, love having the chance to pick between !valet and self parking. Few options for food outside the hotel. Briana at front desk was great!More

Thank Mauricio V
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 6 days ago

Thank you for sharing your experience from your stay at the Hilton Naples. We're glad you enjoyed the location of the hotel. We're proud to be centrally located near beaches, shopping centers, and restaurants. Our complimentary parking and valet make it a breeze for our...More

Reviewed 1 week ago

I have stayed at this hotel several times when traveling for work. The staff is always friendly and the location is great. You're close to several restaurants and shopping options. The rooms are clean and nice and the beds are very comfortable. I always look...More

Thank Kristin G
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 6 days ago

Fantastic review! Thank you so much for taking the time to share, and may I just say what an honor it is to be a part of your work travels. We're thrilled that you enjoyed the location of the hotel, conveniently located in the heart...More

Reviewed 1 week ago

This time around, I noticed a few changes. I guess its all in how you interpret the staff as to how you let it effect your opinion of the hotel. Let me start off by saying everything was clean, every issue was promptly addressed and...More

Thank realtoronthemove
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 4 days ago

Thank you for sharing your recent experience with us at the Hilton Naples, and thank you for being a return guest. We truly value your feedback. Our recently renovated executive lounge offers hot and cold hors d'oeuvres, and continental breakfast only, which includes; pastries, fresh...More

View more reviews
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123456320
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$125 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (289)
Room & Suite (159)
Pool & Beach (94)
Dining (29)
Amenities (19)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
fatalisticlg
5 February 2018|
AnswerShow all 2 answers
Response from BELLA H | Property representative |
Hello, and thank you for your inquiry. To answer your question, the rooms on the executive floor do not have balcony access. All of our balconies are on the second floor. One option is reserving the access to the executive... More
0
Votes
aguala2018
25 January 2018|
AnswerShow all 4 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. We do allow packages to be delivered for our guests. However, we do have a 3-package complimentary policy. After the 3rd package, each additional package will be a $5 fee. If the... More
0
Votes
Lisa H
8 January 2018|
AnswerShow all 5 answers
Response from valeriep2008 | Reviewed this property |
Yes, there are coffee makers in the rooms, and they had the pods, though I don't recall if they were specifically Keurig brand!
0
Votes
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12345615
Room Tips
"i asked for a "quiet room" and they obliged--I slept like a baby."
Read review
"Executive level, pool view, balcony. Upgrade to suite if possible"
Read review
"All rooms are the same excellent standard and spotless.They are quiet and well furnished."
Read review
"don't choose room 237"
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