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Hilton Naples

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#12 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Naples
Hilton Naples
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1,592 Reviews from our TripAdvisor Community

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Showing 1,420: English reviews
Homestead, United States
Reviewed 5 June 2015

We needed a place to stopover between our vacation place and home. The Naples Hilton was an excellent choice for our family of 4, great location, nearby restaurants, and shops. We made our reservation online 30 minutes before check-in, and opted for the breakfast package which turned out to be the best value for us. Everything was ready at arrival,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Richard L
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for your review and all of the compliments. Maybe next year you could stay with us for your entire vacation. Thanks for staying with us and thanks again for all of the positive comments. Trevor Borchelt Guest Relations Manager tborchelt@cooperhotels.com

Miami, Florida
Reviewed 2 June 2015

We stayed last for a weekend getaway. We were upgraded to the Executive floor due to our Hilton HHonors status. Check-in was efficient and friendly. My wife was making comments about being hot and was offered water, which was a nice gesture. Our room was comfortable and as expected by my Hilton standards. However, the AC was not working......I called...

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Helpful?
1Thank Tom A
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for your review. I am glad to hear that you enjoyed your stay and happy to hear that your encounters were mostly friendly and efficient. The rooms have independent AC units, if they are not set properly the room will heat up given that we are approaching summer in Florida. In most cases the engineer just needs to...

Miami, Florida
Reviewed 2 June 2015 via mobile

We stayed here for one night because we wanted to go to Naples Beach for Saturday afternoon and Sunday morning. The hotel provides guests with a beach shuttle that runs every hour, but the hotel itself is not on the beach. The last shuttle leaves the hotel at 4pm and picks guests up from the beach at 5pm. We wanted...

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Helpful?
1Thank VigorousVoyager
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We look forward to you returning when you can stay longer. You are correct, our shuttle schedule on the weekend runs hourly. During the week it is still available but runs every other hour and has a final pickup at 4pm. I am glad you liked the bed, our beds are new and we have had a lot of compliments...

Madison, AL
Reviewed 1 June 2015

Turn on Air conditioning in upper floors common areas - hallways were stale, hot-humid, room required the AC on for fresh smelling air Fitted sheets for bedding need to be added, bottom sheets did not fit mattress Chairs in lobby were worn Overall stay below standards expected for Hilton

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Garry M B
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for taking the time to write a review. Our renovation is slated to begin soon. During that time the AC on the fourth floor will be addressed. The fourth floor will be closed during renovation. The lobby furniture is also part of our plans. I will ask our housekeeping managers about the bottom sheets. They will certainly come...

Lithonia, Georgia
Reviewed 31 May 2015

I had an awesome fairy tale experience and it was thanks to Hilton Naples. We renewed our vows after 7 years and we will never forget it. The staff was accommodating to all our family and friends and worked so hard for us. We thank you again Hilton Naples for your kindness, expertise and hospitality.

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Helpful?
Thank laritaraine
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Congratulations to you both! We were happy to host you and your family on such a great occasion. I hope that you consider returning for a reunion. Thank you for your compliments, I am so glad that it all went well. All the Best to you and your family, Trevor Borchelt Guest Relations Manager tborchelt@cooperhotels.com

Boca Raton, Florida
Reviewed 31 May 2015

The hotel will be going through renovations. They have a concierge level on the top floor which includes a private area for happy hour hot food and drinks plus a continental breakfast. The staff is very friendly. They were having a problem with the air conditioners on this top floor. The rooms had a musty odor. They should have shut...

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Helpful?
1Thank Jerry K
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

I am glad we were able to make it right during your stay. Our renovation is only days from beginning. During that time the AC on the fourth floor will be addressed. The lounge will be down for the first part of our renovation. The guests that otherwise would have had access to the lounge will be treated to a...

Knoxville, Tennessee
Reviewed 29 May 2015

Great hotel in the center of Naples. Helpful, friendly staff, clean rooms and lots of extras you normally have to pay for. Free WiFi and parking, and resort fee. Beach package was a nice touch with chairs and water. Our 2nd time here and we will be back!

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Helpful?
Thank grouperone
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We are always happy to offer complimentary parking with no resort fee. The executive lounge is a very popular amenity. During the next few weeks it will be closed, Instead guest who would have otherwise had access to the lounge will instead enjoy breakfast at Shula's. It is not a buffet, but a hot breakfast from a selected menu. If...

Cape Coral, United States
Reviewed 27 May 2015

I had previously called the Naples Hilton to request a King bed as we were staying at the hotel on our wedding night. When we arrived at the hotel, we found chocolate covered strawberries, a piece of chocolate cake, and a hand written note from the concierge congratulating us for our nuptials. We were so blown away by the service...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sarah H
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Congratulations again! We try to recognize those special occasions with a little surprise. I am happy for your both and hope that you make the Hilton Naples a tradition. Please let us know if there is anything we can do to make your next stay even more special. Trevor Borchelt Guest Relations Manager tborchelt@cooperhotels.com

Fort Lauderdale, Florida
Reviewed 27 May 2015

I stayed here for a last minute holiday overnight with my college age daughter- we needed a 24 hour vacation! Great location, near Rte 75 as well as the beach and 5th Avenue area. They have a nice pool and free beach shuttle. Be aware that once you are dropped at the beach, you must get on a free park...

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Helpful?
Thank SusanFt_Lauderdale
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for the review. I am glad you enjoyed your stay. Clam pass is the beach we take our guests to visit, during season there is a volunteer from the conservancy that offers tours of the walk way. If you like you may take our complimentary bikes to Sea Gate Beach. I recommend that beach especially for a quick...

Barrington, RI
Reviewed 27 May 2015

My husband and I spent four nights at the Hilton Naples in March. He was attending a conference at the nearby Naples Grande, and I was attending the beach and pool. The hotel was lovely - great common areas, spacious rooms. Excellent Honors lounge with good continental breakfast choices, lavish "hors d'oeuvres" choices, and an honor bar. The pool area...

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Helpful?
Thank ellenok
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for all of the compliments. I am pleased to hear that you enjoyed your stay, We will be renovating very soon, your next stay should be even better. Trevor Borchelt Guest Relations Manager tborchelt@cooperhotels.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: $168 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Travelocity, Hotels.com, Hilton Hotels Direct, Priceline, Cancelon, Evoline ltd, Jetsetter, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida
Hotel Style:
#8 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Naples staff and other travellers.
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Questions? Get answers from Hilton Naples staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor best since close to executive lounge”
tonycR6943TA, 19 Apr 2017 | Read review
“Take a Executive Room on the 4th Floor. Air conditioning is quiet and effective. Comfortable and very quiet. Well worth it.”
scotsmaninnyc, 12 Apr 2017 | Read review
“This was a great hotel for the experience and value! Highly recommend this one!”
mhweber53, 30 Mar 2017 | Read review
“Rooms in the front and back have better views.”
18554travel, 18 Feb 2017 | Read review
“Top floor away from elevators for quiet”
brian790, 1 Feb 2017 | Read review
5 of 5