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Holiday Inn Express & Suites Naples

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#15 of 59 Hotels in Naples
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express & Suites Naples
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533 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Greenville, South Carolina
Reviewed 7 December 2016

I'm glad I only stayed in this hotel for one night because I had a pretty frustrating experience. Is the hotel clean? Yes. Does it offer good value? For the most part. But despite having a sign in the lobby about a "lazy" option where breakfast lasts until noon on the weekends - a sign that disappeared between the afternoon...

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Helpful?
2Thank ageeksaga
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear ageeksaga, Greetings from the Holiday Inn Express Naples Downtown 5th Avenue, FL! Thank you for your kind words for our cleanliness and value in our pricing. I am grateful to you for choosing to stay with us. On the other hand, I am sorry to know that you were not able to take advantage of the extended breakfast operating...

UK
Reviewed 4 December 2016 via mobile

Overall I was happy with the value for money stay I had here. My generously-sized suite was clean and comfortable, though the air conditioning vents needed cleaning and sanitising. As others have mentioned, the air con is noisy, so I had to turn it off at night. I'm very used to the free HIX breakfast and I thought there were...

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1Thank BritTraveller68
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Hello BritTraveller68, I appreciate your time in writing an informative review for the Holiday Inn Express & Suites Naples Downtown - 5th Avenue, FL. I am glad to read that you found value in choosing to stay with our hotel. It is evident that you found the room to your liking because it was well-kept. It's concerning that there was...

Tallahassee, Florida
Reviewed 29 November 2016

Not a bad stay, usually like the small chains for the comp breakfast and parking. The bed was a little hard for comfort and the breakfast was okay. May need to revisit and look for more health conscious items. Most items were cold when they should be hot or stale. Other than that it was easy for us to get...

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1Thank constructsites
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear constructsites, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to our beds and breakfast served. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet some of your expectations....

Chester Springs, Pennsylvania, USA
Reviewed 29 November 2016

I was quite surprised by the cleanliness and the modern décor. The room was quite spacious. My only compliant is the limited choices on the "free breakfast". I found nothing to my liking. If there had at least been fresh fruit or Greek yoghurt or anything healthy it would have been nice.

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1Thank Darlene F
Reviewed 22 November 2016

The entire staff, especially Joana, Chyna and Chrissy were magnifrcent during our entire stay. The pool area with the hot tub was awsome and served us very well. The rooms were perfect for us and had a refridgerator and a microwave.

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1Thank Tim H
Miami, Florida
Reviewed 22 November 2016

We were a little disappointed with our room and the condition when we checked in. The bathroom floor was a little sticky and a few hairs were found around the sink before. We had friends staying at the hotel so we did not want to move or upset them about the issues we found as they were in town for...

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1Thank trainstrucks
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Naples, responded to this review

Dear trainstrucks, Thank you for staying with us and for leaving a review. I am happy that our location worked for your needs. However, I am saddened that your overall satisfaction was affected by the condition of the room, specially the cleanliness. Please accept our sincerest apologies for any inconvenience this may have caused you. I have forwarded your comments...

Herrenberg, Germany
Reviewed 22 November 2016

Location is great, walking distance to the 'famous' 5th avenue in naples with restaurants and stores. Hotel is clean, big and comfortable room and very easy parking. service was nice and helpful one downside is the breakfast. quality is ok, but it is all plastic. knifes, spoons, plates, cups. This is just not ok.

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1Thank ewa1902
Reviewed 22 November 2016 via mobile

A lovely hotel to stay in to explore the beautiful area of Naples.Location excellent for bars and restaurants. The lovely Chrissy checked us in ( I don't think the poor girl ever gets a day off !). The room was modern and clean with the comfiest beds ever. Clean towels every day, pool area good and complimentary breakfast provided. Would...

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1Thank Mandy Y
Suwanee, Georgia
Reviewed 16 November 2016

I recently stayed at this holiday inn express while on a business trip. The trip lasted for 1 month and I stayed here the entirety of it. I enjoyed the location and the pool area the last time I stayed here, but what really brought me back was the staff. Chrissy is by far the best concierge manager I have...

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1Thank J_BO_724
Virginia
Reviewed 9 November 2016

Rooms are very clean. newly renovated. Friendly and courteous staff. Very good hearty breakfast. Clean pool. hotel located near down town 5th Avenue. I would definitely stay there again. The area is very quiet.

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1Thank Jasmin0278

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Naples Downtown offers 124 well appointed guest rooms and suites. Amenities are abundant with a relaxing pool/ hot tub, fitness center, business center, Free Wifi, and complimentary hot breakfast. The property is conveniently located less than one mile from the Historic Naples Downtown district and the pristine Naples Gulf beaches. Abundant shopping and dining located within walking distance. ... more   less 

Additional Information about Holiday Inn Express & Suites Naples

Address: 1785 5th Avenue South, Naples, FL 34102
Region: United States > Florida > Southwest Gulf Coast > Naples
Price Range: $192 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Naples 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Naples Downtown Hotel Naples
Fairfield Inn Naples
Fairfield Naples
Naples Fairfield Inn
Holiday Inn Express & Suites Naples Florida
Hotel Style:
#9 Family Hotel in Naples
#12 Romantic Hotel in Naples
#14 Business Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Naples staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Express & Suites Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced South and West, so the sun was beating in. I imagine rooms on the pool side of the building would be shadier.”
 of 5 bubbles 542celiag, 7 Jan 2017 | Read review
“Had a room on the fourth floor. It was quiet with a pleasant view.”
 of 5 bubbles I6259GPjohns, 4 Jan 2017 | Read review
“The larger suite is a good investment”
  • Large bedroom
  • The bathroom has a large vanity and Body Shoppe products
  • Food prep area with sink, bar fridge and microwave
  • Dining area
  • Living room and computer desk
  • View from the room
 of 5 bubbles ShifraToronto, 24 Dec 2016 | Read review
“Best view is room #450.”
 of 5 bubbles J_BO_724, 15 Nov 2016 | Read review
“All floors are usually quiet.”
 of 5 bubbles Jasmin0278, 9 Nov 2016 | Read review
5 of 5